Communitas Clinics

Marketing Coordinator (Manager Designate)

Information:

This job is now closed

Job summary

The Role

We are looking for an enthusiastic and personable marketing coordinator to join our fast-paced team to manage marketing activities across three healthcare services within a portfolio of businesses. Youll act as a brand guardian for all our assets, providing hands-on management to make sure our marketing strategies are effective and meet our strategic goals.

This is a new role which has until now been delivered in part by the Managing Director of these services supported by an outsourced marketing, copywriting and web design and development team. You will be given a high level of autonomy whilst providing a measurable return on investment for all marketing strategies you deliver. As you develop the marketing function across this group of companies you will be expected to recruit and develop a dedicated team to support you in the delivery of these activities.

PLEASE NOTE WE WILL BE INTERVIEWING SUITABLE APPLICANTS DURING THE ADVERTISING PROCESS AND MAY RECRUIT BEFORE THE DEADLINE SO ENSURE YOU HAVE YOUR APPLICATION IN AS SOON AS YOU FEEL POSSIBLE.

Main duties of the job

Main role responsibilities:

Day-to-day management of the marketing efforts for the three companies:

Oversee and direct content and social media strategy for all three companies

Ensure assets are available to channels for promotions, merchandising, events, marketing assets

Approve and oversee the production of content, copy and creative for all marketing activities

Manage all relevant marketing data sets and report to senior management accordingly

Brief plans, targets, weekly updates, monthly updates

Plan for seasonal activations & new service launches

Attend calls & meetings with client media partners

Work within the group to continuously discover & deploy new ideas and initiatives

Day-to-day management of marketing efforts for all three companies.

Direct briefs, oversee and approve production of content marketing, copy, creative and website development.

Management of x 4 websites ensuring brand guidelines, marketing strategies, and key messages are adhered to.

Ensure assets are available for promotions, merchandising and events.

Social media management for x 2 companies in collaboration with marketing agency.

Overseeing all Google Ads campaigns including paid search and Performance Max, allocating appropriate budgets to achieve the highest possible ROI.

- Other responsibilities as outlined in the Job Description

About us

About us

The group consists of three distinct healthcare businesses: Brigstock Skin & Laser, The Family Practice Group and Communitas Clinics. All three businesses are led by an award-winning entrepreneur who leads a number of other businesses including property and Alpine hospitality. Across all these businesses there is a keen focus on the personal growth and development of all team members.

Communitas Clinics is an award-winning NHS provider of community Dermatology and Ear Nose and Throat services. It is seeking to raise commissioner awareness of its services by producing valuable GP educational and patient material.

The Family Practice Group provides several primary care services in the borough of Croydon. The service is aiming to raise awareness of these services in the local area to help increase patient registrations.

Brigstock Skin and Laser is a private medical aesthetic service. All marketing activity is focused around generating new lead enquiries.

Added Benefits

- NHS Pension scheme

- Free gym membership (off-peak)

- Team events and celebrations

- Allocated days to free food and drinks

- Within 5 minutes of East Croydon station

Details

Date posted

07 June 2023

Pay scheme

Other

Salary

£35,000 to £40,000 a year

Contract

Permanent

Working pattern

Full-time

Reference number

U0021-23-0001

Job locations

The Business Xchange Hub

Lansdowne Road

Croydon

CR0 2BX


Brigstock Family Practice

83 Brigstock Road

Thornton Heath

Surrey

CR7 7JH


Job description

Job responsibilities

Score card:

Generate 50 plus weekly BSL new lead enquiries.

Generate 1 monthly CC service new lead enquiry from an NHS commissioning body.

FPG websites to be highest ranked GP services websites in Croydon area.

Generate new job enquiries suitable for first stage telephone interviews for each service every month.

Manage the production of high-quality content marketing that generates a 50% increase per annum in organic searche.

Purpose of the Job:

To act as a brand guardian across three companies providing hands-on coordination to make sure our marketing strategies are effective and meet strategic goals. This is delivered through collaborating with and directing the activity of all media partners.

To uphold and emulate the company values of Communitas Clinics, The Family Practice Group and Brigstock Skin and Laser.

This role will involve direct budget responsibilities.

Main role responsibilities:

o Day-to-day management of marketing efforts for all three companies.

o Direct briefs, oversee and approve production of content marketing, copy, creative and website development.

o Management of x 4 websites ensuring brand guidelines, marketing strategies, and key messages are adhered to.

o Ensure assets are available for promotions, merchandising and events.

o Social media management for x 2 companies in collaboration with marketing agency.

o Overseeing all Google Ads campaigns including paid search and Performance Max, allocating appropriate budgets to achieve the highest possible ROI.

o Analyse data sets including Google Analytics, Google Ads, and Meta Business Suite, using insights to inform all activities and report results to senior management as appropriate.

o Management of marketing agency, attend calls and weekly meetings, including face to face meetings as appropriate.

o Work within the group to continuously discover & deploy new ideas and initiatives.

o Community management of patient engagement platforms such as NHS Choices and Google Reviews.

o Production of monthly newsletters whilst extending database of recipients, via Mail Chimp.

o Collaborate with Business Development teams in the preparation and submission of applications for business/ healthcare service awards, case studies and content marketing pieces.

o Management of GP education portal. Liaising with Clinician's to acquire presentations and obtain external accreditation.

oAcquiring information to produce patient self-management material, briefing, overseeing production and distribution of assets.

FULL JOB DESCRIPTION ATTACHED TO ADVERT

Job description

Job responsibilities

Score card:

Generate 50 plus weekly BSL new lead enquiries.

Generate 1 monthly CC service new lead enquiry from an NHS commissioning body.

FPG websites to be highest ranked GP services websites in Croydon area.

Generate new job enquiries suitable for first stage telephone interviews for each service every month.

Manage the production of high-quality content marketing that generates a 50% increase per annum in organic searche.

Purpose of the Job:

To act as a brand guardian across three companies providing hands-on coordination to make sure our marketing strategies are effective and meet strategic goals. This is delivered through collaborating with and directing the activity of all media partners.

To uphold and emulate the company values of Communitas Clinics, The Family Practice Group and Brigstock Skin and Laser.

This role will involve direct budget responsibilities.

Main role responsibilities:

o Day-to-day management of marketing efforts for all three companies.

o Direct briefs, oversee and approve production of content marketing, copy, creative and website development.

o Management of x 4 websites ensuring brand guidelines, marketing strategies, and key messages are adhered to.

o Ensure assets are available for promotions, merchandising and events.

o Social media management for x 2 companies in collaboration with marketing agency.

o Overseeing all Google Ads campaigns including paid search and Performance Max, allocating appropriate budgets to achieve the highest possible ROI.

o Analyse data sets including Google Analytics, Google Ads, and Meta Business Suite, using insights to inform all activities and report results to senior management as appropriate.

o Management of marketing agency, attend calls and weekly meetings, including face to face meetings as appropriate.

o Work within the group to continuously discover & deploy new ideas and initiatives.

o Community management of patient engagement platforms such as NHS Choices and Google Reviews.

o Production of monthly newsletters whilst extending database of recipients, via Mail Chimp.

o Collaborate with Business Development teams in the preparation and submission of applications for business/ healthcare service awards, case studies and content marketing pieces.

o Management of GP education portal. Liaising with Clinician's to acquire presentations and obtain external accreditation.

oAcquiring information to produce patient self-management material, briefing, overseeing production and distribution of assets.

FULL JOB DESCRIPTION ATTACHED TO ADVERT

Person Specification

Qualifications

Essential

  • Educated to A-Level or equivalent

Desirable

  • Educated to degree level or equivalent in Marketing field.

Experience

Essential

  • Demonstrable marketing experience
  • Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform, and motivate.
  • Proven ability to work within a self-directed environment and collaboratively with both internal and external marketing agency.
  • A highly organised, creative, and ambitious individual who thrives within a fast paced and high energy environment.
  • A strong team member who works well within a wider team, a good communicator.
  • Exceptional time management skills are mandatory with the ability to maintain the smooth running of multiple accounts and assets simultaneously.
  • A good understanding of brand communications and demographics with a sound knowledge of marketing strategy.
  • Proven leadership skills to manage the delivery of multiple projects across a variety of creative and marketing channels, including print and digital media.
  • Experienced in the creation of high-quality video content and copywriting
  • The ability to communicate effectively with the external marketing team to drive traffic, improve, and optimize user experience across all digital and offline touchpoints
  • To be able to measure and report performance of all digital marketing campaigns and assess against goals.
Person Specification

Qualifications

Essential

  • Educated to A-Level or equivalent

Desirable

  • Educated to degree level or equivalent in Marketing field.

Experience

Essential

  • Demonstrable marketing experience
  • Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform, and motivate.
  • Proven ability to work within a self-directed environment and collaboratively with both internal and external marketing agency.
  • A highly organised, creative, and ambitious individual who thrives within a fast paced and high energy environment.
  • A strong team member who works well within a wider team, a good communicator.
  • Exceptional time management skills are mandatory with the ability to maintain the smooth running of multiple accounts and assets simultaneously.
  • A good understanding of brand communications and demographics with a sound knowledge of marketing strategy.
  • Proven leadership skills to manage the delivery of multiple projects across a variety of creative and marketing channels, including print and digital media.
  • Experienced in the creation of high-quality video content and copywriting
  • The ability to communicate effectively with the external marketing team to drive traffic, improve, and optimize user experience across all digital and offline touchpoints
  • To be able to measure and report performance of all digital marketing campaigns and assess against goals.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Communitas Clinics

Address

The Business Xchange Hub

Lansdowne Road

Croydon

CR0 2BX


Employer's website

https://communitasclinics.com/ (Opens in a new tab)

Employer details

Employer name

Communitas Clinics

Address

The Business Xchange Hub

Lansdowne Road

Croydon

CR0 2BX


Employer's website

https://communitasclinics.com/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

HR Officer

Helen Rudden

helen.rudden@nhs.net

02086836734

Details

Date posted

07 June 2023

Pay scheme

Other

Salary

£35,000 to £40,000 a year

Contract

Permanent

Working pattern

Full-time

Reference number

U0021-23-0001

Job locations

The Business Xchange Hub

Lansdowne Road

Croydon

CR0 2BX


Brigstock Family Practice

83 Brigstock Road

Thornton Heath

Surrey

CR7 7JH


Supporting documents

Privacy notice

Communitas Clinics's privacy notice (opens in a new tab)