Job summary
At the heart of BrisDoc's journey towards greater innovation and excellence, the Business Transformation Lead plays a critical role in shaping and delivering change across the organisation.
This role brings together strategic oversight with practical delivery, ensuring that every improvement we make enhances both the experience of our patients and the working lives of our co-owners.
Acting as a partner to the CEO and Strategic Leadership Team (SLT), and as part of BrisDoc's Extended Leadership Team (ELT) this role will champion transformation, seek new opportunities for development, and embed sustainable improvement across all services and functions. This role will:
Provide leadership to BrisDoc's Transformation Programme
Support the CEO, SLT, and ELT to identify, develop, and deliver cross-organisational change
Ensure improvements are meaningful, measurable, and aligned with organisational priorities
Build a culture of continuous improvement that empowers teams and enhances services
Main duties of the job
Who we're looking for
A strategic and compassionate leader who blends technical mastery with inclusive, values-driven leadership. This individual will bring experience and presence to guide transformational change, build collaborative relationships, and model the ethos of BrisDoc at every level of their work.
- Significant experience in leading organisation-wide transformation within complex or regulated settings.
- Expertise in recognised improvement and change methodologies (e.g. Lean, Six Sigma, PRINCE2, Agile), with a track record of embedding sustainable improvement.
- Proven ability to develop strategic and operational business cases, aligning financial and non-financial benefits.
- Highly developed stakeholder engagement and influencing skills, with emotional intelligence and political sensitivity.
- Strong analytical capability and experience using data to inform strategic decisions, monitor KPIs, and communicate impact.
- Demonstrated success in leading and developing high-performing, values-led teams.
- Commitment to co-ownership principles and collaborative leadership approaches, with an ability to foster inclusive, empowering team cultures.
- Understanding of or sensitivity to addressing health inequalities, population health needs, and socially impactful service design.
Desirable: Experience in NHS, primary care, urgent care or community health settings, or experience working closely with frontline clinical teams.
About us
Why join BrisDoc?
Make a lasting impactShape, enable and assure the organisation's transformation agenda in order to improve the way care is delivered for over a million patients. You'll work directly with executive, clinical and operational leaders, influencing strategy.
A values-led, co-owner culture
As an employee-owned social enterprise, we put people and purpose first. We're deeply committed to equity, diversity, inclusion, sustainability and innovation, and we want you to thrive here as a co-owner.
Recognising your value
- Salary: £65,000 - £78,000 per annum (dependent on experience)
- Hours: 30 - 37.5 hours per week (flexible / agile working considered)
- Contract: fixed term 18 - 24 months
- Benefits: 25 days' annual leave (rising with service), NHS pension (23.7% employer contribution), Discretionary annual bonuses, Comprehensive wellbeing support, NHS discounts, cycle-to-work scheme, Employee Assistance Programme (EAP) and a Co-owner recognition platform with savings & discounts
Job description
Job responsibilities
What youll lead
As a partner to the CEO & Strategic Leadership Team (SLT) and a member of our Extended Leadership Team (ELT), you will guide, coordinate, and champion transformation across the organisation. You will:
- Lead BrisDocs organisationwide Transformation Programme
- Identify, shape, and deliver crossorganisational change
- Ensure improvements are meaningful, measurable and aligned with our values and priorities
- Build a culture of continuous improvement that empowers teams and enhances services
You will provide strategic leadership across:
- Programme design and governance
- Programme and Project Delivery
- Business Case Development
- Data and Analytics
- Horizon Scanning and Opportunity Management
- Team Leadership and Internal Consultancy
Please see the attached Job Description for more information about the role.
Job description
Job responsibilities
What youll lead
As a partner to the CEO & Strategic Leadership Team (SLT) and a member of our Extended Leadership Team (ELT), you will guide, coordinate, and champion transformation across the organisation. You will:
- Lead BrisDocs organisationwide Transformation Programme
- Identify, shape, and deliver crossorganisational change
- Ensure improvements are meaningful, measurable and aligned with our values and priorities
- Build a culture of continuous improvement that empowers teams and enhances services
You will provide strategic leadership across:
- Programme design and governance
- Programme and Project Delivery
- Business Case Development
- Data and Analytics
- Horizon Scanning and Opportunity Management
- Team Leadership and Internal Consultancy
Please see the attached Job Description for more information about the role.
Person Specification
Knowledge, Skills and experience
Essential
- Significant experience in leading organisation-wide transformation within complex or regulated settings.
- Expertise in recognised improvement and change methodologies (e.g. Lean, Six Sigma, PRINCE2, Agile), with a track record of embedding sustainable improvement.
- Proven ability to develop strategic and operational business cases, aligning financial and non-financial benefits.
- Highly developed stakeholder engagement and influencing skills, with emotional intelligence and political sensitivity.
- Strong analytical capability and experience using data to inform strategic decisions, monitor KPIs, and communicate impact.
- Demonstrated success in leading and developing high-performing, values-led teams.
- Commitment to co-ownership principles and collaborative leadership approaches, with an ability to foster inclusive, empowering team cultures.
- Understanding of or sensitivity to addressing health inequalities, population health needs, and socially impactful service design.
Desirable
- Experience in NHS, primary care, urgent care or community health settings.
- Familiarity with service redesign, quality improvement science or digital transformation in care environments.
- Experience working alongside or supporting frontline health or care teams, with a clear understanding of the operational realities, challenges, and pressures they face.
- Demonstrated ability to engage co-owners and service users meaningfully in shaping change, ensuring lived experience and team insight inform improvement.
Values and Behaviours
Essential
- Actively champions patient-centred approaches and service quality.
- Builds strong, respectful relationships across the organisation.
- Leads with purpose, courage, and emotional intelligence.
- Demonstrates resilience, agility, and a learning mindset.
- Committed to advancing equity, inclusion, and wellbeing across teams and communities.
Person Specification
Knowledge, Skills and experience
Essential
- Significant experience in leading organisation-wide transformation within complex or regulated settings.
- Expertise in recognised improvement and change methodologies (e.g. Lean, Six Sigma, PRINCE2, Agile), with a track record of embedding sustainable improvement.
- Proven ability to develop strategic and operational business cases, aligning financial and non-financial benefits.
- Highly developed stakeholder engagement and influencing skills, with emotional intelligence and political sensitivity.
- Strong analytical capability and experience using data to inform strategic decisions, monitor KPIs, and communicate impact.
- Demonstrated success in leading and developing high-performing, values-led teams.
- Commitment to co-ownership principles and collaborative leadership approaches, with an ability to foster inclusive, empowering team cultures.
- Understanding of or sensitivity to addressing health inequalities, population health needs, and socially impactful service design.
Desirable
- Experience in NHS, primary care, urgent care or community health settings.
- Familiarity with service redesign, quality improvement science or digital transformation in care environments.
- Experience working alongside or supporting frontline health or care teams, with a clear understanding of the operational realities, challenges, and pressures they face.
- Demonstrated ability to engage co-owners and service users meaningfully in shaping change, ensuring lived experience and team insight inform improvement.
Values and Behaviours
Essential
- Actively champions patient-centred approaches and service quality.
- Builds strong, respectful relationships across the organisation.
- Leads with purpose, courage, and emotional intelligence.
- Demonstrates resilience, agility, and a learning mindset.
- Committed to advancing equity, inclusion, and wellbeing across teams and communities.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
BrisDoc Healthcare Services
Address
BrisDoc Healthcare Services
Unit 4 Osprey Court, Hawkfield Business Park, Whitchurch
Bristol
BS14 0BB
Employer's website
https://brisdoc.co.uk/ (Opens in a new tab)
