Job summary
BrisDoc is a clinician-led, employee-owned social enterprise delivering NHS urgent and primary care across Bristol, North Somerset and South Gloucestershire. This is an exciting time to join BrisDoc, and to work in healthcare. Innovation has never mattered more. Done well, digital and technology can make care safer, faster and more joined-up for our communities, every single day.
We're recruiting an Interim Head of Digital and Technology to lead purposeful modernisation while keeping our 24/7 digital foundations secure, reliable and resilient. Reporting to the Chief Executive Officer (CEO) and sitting on our Extended Leadership Team, you'll have real scope to shape priorities, bring clarity to risk and assurance, and build momentum across the organisation.We reserve the right to close this vacancy once enough suitable applications have been received.
Main duties of the job
Who we're looking for
This is a senior, high-autonomy role with clear accountability for outcomes that materially affect service delivery and organisational risk. You'll bring:
- Senior digital/technology leadership experience with organisation-wide impact.
- Strong operational IT leadership, including service continuity in complex or 24/7 environments.
- Pragmatic use of recognised frameworks (for example ITIL, PRINCE2 or equivalent).
- Experience translating strategy into clear, prioritised plans and delivering improvements.
- Budget, contract and supplier management with a value-for-money mindset.
- Strong understanding of information governance, data protection and cyber security in regulated environments.
- Experience providing clear assurance on performance, risk and compliance to senior leaders and/or Boards.
- Strong communication and influencing skills, able to explain technical issues to non-technical audiences.
Desirable: experience in healthcare, primary care or a similarly regulated public service environment, and/or understanding of NHS or NHS-adjacent contexts.
About us
Why join BrisDoc?
Make a lasting impactDigital and technology underpins care for our patients and supports colleagues across urgent care and general practice. This role gives you a clear line of sight between your work and real-world outcomes.
Autonomy with supportYou'll work closely with the CEO and senior clinical and operational leaders, with influence through the Extended Leadership Team. You'll be trusted to bring a clear view of what matters most, and to challenge constructively when needed.
A values-led, co-owner cultureAs an employee-owned social enterprise, we put people and purpose first. We're deeply committed to equity, diversity, inclusion, sustainability and innovation, and we want you to thrive here as a co-owner.
Job description
Job responsibilities
What youll lead
Youll provide organisation-wide leadership for digital and technology, including:
- Shaping and delivering BrisDocs digital and technology strategy, aligned to organisational priorities and growth ambitions.
- Defining a clear digital, data and technology architecture, backed by a realistic, costed roadmap.
- Keeping BrisDocs infrastructure secure, reliable and resilient, supporting 24/7 service delivery.
- Setting and overseeing service levels across infrastructure, applications and end-user support.
- Leading cyber security arrangements, including relevant accreditations and proactive cyber risk management.
- Ensuring robust information governance, so data is used lawfully, securely and effectively.
- Overseeing the maintenance and development of applications, keeping them supportable, secure and aligned to operational need.
- Ensuring data design and use supports operational insight, performance management and strategic decision-making.
- Managing digital and technology budgets with the Commercial and Finance Director, ensuring value for money.
- Leading suppliers and contracts as an intelligent client, holding providers to account and advising on internal vs third-party delivery.
- Line managing and developing digital, data and technology colleagues, and building strong working relationships across clinical, operational and corporate teams.
We have in-house expertise and also draw on specialist external suppliers for expert infrastructure development.
Job description
Job responsibilities
What youll lead
Youll provide organisation-wide leadership for digital and technology, including:
- Shaping and delivering BrisDocs digital and technology strategy, aligned to organisational priorities and growth ambitions.
- Defining a clear digital, data and technology architecture, backed by a realistic, costed roadmap.
- Keeping BrisDocs infrastructure secure, reliable and resilient, supporting 24/7 service delivery.
- Setting and overseeing service levels across infrastructure, applications and end-user support.
- Leading cyber security arrangements, including relevant accreditations and proactive cyber risk management.
- Ensuring robust information governance, so data is used lawfully, securely and effectively.
- Overseeing the maintenance and development of applications, keeping them supportable, secure and aligned to operational need.
- Ensuring data design and use supports operational insight, performance management and strategic decision-making.
- Managing digital and technology budgets with the Commercial and Finance Director, ensuring value for money.
- Leading suppliers and contracts as an intelligent client, holding providers to account and advising on internal vs third-party delivery.
- Line managing and developing digital, data and technology colleagues, and building strong working relationships across clinical, operational and corporate teams.
We have in-house expertise and also draw on specialist external suppliers for expert infrastructure development.
Person Specification
Knowledge, Skills and experience
Essential
- Significant experience operating at a senior professional or leadership level within data, digital and technology functions
- Proven track record of leading and delivering data, digital and technology improvements with organisation-wide impact
- Strong operational IT leadership experience, including responsibility for service continuity in complex or 24/7 environments
- Experience applying recognised service management and project delivery frameworks (e.g. ITIL, PRINCE2 or equivalent)
- Demonstrable experience managing data, digital and technology budgets, contracts, and supplier relationships
- Experience providing clear assurance on performance, risk and compliance to senior leaders and/or Boards
Desirable
- Experience of data, digital and technology leadership within healthcare, primary care or similarly regulated public service environments
Knowledge, Skills and experience
Essential
- Ability to translate organisational strategy into clear, prioritised digital, data and technology plans
- Strong understanding of information governance, data protection and cyber security requirements in regulated environments including the role of the SIRO
- Excellent communication and influencing skills, including the ability to explain complex technical issues to non-technical audiences
Desirable
- Understanding of NHS or NHS-adjacent data, digital, contractual and regulatory contexts
- Experience contributing to data, digital and technology strategy development at organisational level
Personal Attributes
Essential
- Demonstrates confidence, integrity and sound professional judgement when operating with high levels of autonomy and organisational impact
- Resilient and composed under pressure, able to manage challenge and uncertainty without loss of focus or credibility
- Outcome-focused and accountable, taking ownership for delivery, risk and organisational impact rather than personal activity
Desirable
- Adaptable and pragmatic, able to adjust approach in response to organisational need while maintaining clear priorities
- Collaborative and inclusive in style, building trust and effective working relationships across professional and organisational boundaries
Person Specification
Knowledge, Skills and experience
Essential
- Significant experience operating at a senior professional or leadership level within data, digital and technology functions
- Proven track record of leading and delivering data, digital and technology improvements with organisation-wide impact
- Strong operational IT leadership experience, including responsibility for service continuity in complex or 24/7 environments
- Experience applying recognised service management and project delivery frameworks (e.g. ITIL, PRINCE2 or equivalent)
- Demonstrable experience managing data, digital and technology budgets, contracts, and supplier relationships
- Experience providing clear assurance on performance, risk and compliance to senior leaders and/or Boards
Desirable
- Experience of data, digital and technology leadership within healthcare, primary care or similarly regulated public service environments
Knowledge, Skills and experience
Essential
- Ability to translate organisational strategy into clear, prioritised digital, data and technology plans
- Strong understanding of information governance, data protection and cyber security requirements in regulated environments including the role of the SIRO
- Excellent communication and influencing skills, including the ability to explain complex technical issues to non-technical audiences
Desirable
- Understanding of NHS or NHS-adjacent data, digital, contractual and regulatory contexts
- Experience contributing to data, digital and technology strategy development at organisational level
Personal Attributes
Essential
- Demonstrates confidence, integrity and sound professional judgement when operating with high levels of autonomy and organisational impact
- Resilient and composed under pressure, able to manage challenge and uncertainty without loss of focus or credibility
- Outcome-focused and accountable, taking ownership for delivery, risk and organisational impact rather than personal activity
Desirable
- Adaptable and pragmatic, able to adjust approach in response to organisational need while maintaining clear priorities
- Collaborative and inclusive in style, building trust and effective working relationships across professional and organisational boundaries
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
BrisDoc Healthcare Services
Address
BrisDoc Healthcare Services
Unit 21 Osprey Court, Hawkfield Business Park, Whitchurch
Bristol
BS14 0BB
Employer's website
https://brisdoc.co.uk/ (Opens in a new tab)
