Job summary
Step into a senior, daytime leadership role at the heart of IUC. As a Clinical Coordinator (CC) GP, you'll be the on-shift clinical lead: keeping patients safe, supporting colleagues in real time, and helping more people receive the right care in the community.
Where you'll make a difference
- System CAS - Our multi-professional hub that safely manages most cases in the community, reducing Emergency Department (ED) attendances and 999 calls. You'll help review cases initially flagged by NHS 111 for Category 3/4 ambulance or ED, ensuring only those who need these dispositions use them and that community pathways are offered where appropriate.
- CMDU - Remote assessment of patients referred for COVID antivirals. You'll confirm eligibility, prescribe oral antivirals where appropriate, and arrange onward referral for IV options if required.
- SevernSide IUC - Telephone advice, face-to-face care at Treatment Centres in the OOH period and, when needed, home visiting through our OOH teams.
- Linked services - Support the Weekday Professional Line (WDPL), Frailty Assessment & Coordination (F-ACE) and the Mental Health Integrated Access Partnership when physical health input or prescribing support is needed.
Main duties of the job
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Assess and manage patients across all age groups in urgent primary care, including physical and mental health needs.
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Undertake telephone, video, and remote assessments for patients, NHS111 referrals, and Covid Medicine Delivery Service cases, prescribing where appropriate.
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Support community management, identify emergencies, and ensure safe onward referral or admission when needed.
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Use System CAS, CLEO, PACCS, EMIS, and other clinical resources to document assessments and guide patient care.
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Provide advice and support to colleagues, including risk management, prescribing guidance, and safeguarding.
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Buddy and support new clinicians, including GP trainees, and contribute to on-call rotas during peak demand.
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Collaborate with clinical and operational teams across CMDU, Severnside, System CAS, Frailty-ACE, and Weekday Professional Line services.
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Participate in service improvement, quality initiatives, and training programs to enhance patient care pathways.
About us
BrisDoc is a proud provider of NHS Healthcare. We have been delivering 'patient care, by peoplewhocare'forovertwentyyears.We run an exciting range of Primary Care Services, including an Urgent Care Service, GP Practices, andthe Homeless Health Service. This enables BrisDoc to offer excellent healthcare 24 hours a day, 365days a year to over one million people across Bristol, North Somerset & South Glos. We're a Social Enterprise and an Employee-Owned Business. This means the decisions we make arefor the good of our patients, workforce, and wider community. This involves prioritising the health of ourpatients, protecting our environment, and improving the social and economic status of our population. Our'Community Fund' is a staff lead team who work closely with health-based charitable causes, both localand international, to invest time and money in improving the lives of people in disadvantaged communities.By joining BrisDoc, you will be part of an innovative organisation that prides ourselves on being a fantastic place to work; somewhere that you will feel valued, supported, developed and part of a family. We strive to make sure every member of the team feels proud of the work they do and the service that we offer.
Job description
Job responsibilities
Please see the attached Job Description and Person Specification for more information about the role.
Job description
Job responsibilities
Please see the attached Job Description and Person Specification for more information about the role.
Person Specification
Qualifications and training
Essential
- Full registration GMC GP register
- Inclusion on NHS England's Performer's list MRCGP or Certificate from the Joint Committee on Postgraduate Training for General Practice
Desirable
- Experience in training, clinical supervision or coaching
- Higher post graduate membership/ qualification e.g., MRCP/ MSc
Knowledge and Experience
Essential
- Experience and interest in working across urgent primary care settings
- Actively working in General Practice or some form of community medicine or IUC service
- Effective multidisciplinary team working as part of current or recent primary care experience, either in practice or IUC, or both
Desirable
- Experience of teaching Medical Students
- Experience of GP Training/ Clinical supervision
- Familiarity with the BNSSG healthcare system
- Acute/ general medical experience
- Experience of referral management/ Primary care/ hospital interface decisions
- Previous experience working as a GP in the SevernSide IUC service (OOH, WDPL) and/ or the System CAS and Frailty-ACE teams.
- Awareness of the urgent care landscape in BNSSG
Skills, Abilities and Attributes
Essential
- Urgent primary care experience and strong consultation skills, including ability to navigate complexity, person-centred and shared decision making, and hold risk and uncertainty
- Proactive approach to supporting urgent care in the community and admission/ hospital avoidance
- Strong communication skills to ensure discussions with clinical colleagues about clinical assessment/ management are supportive and focused on patient care, including ability to negotiate and hold risk
- Ability to manage multiple parallel workstreams and prioritise appropriately, with willingness to work flexibly across teams and services.
- Motivated to provide high standards of patient and workforce care
- Excellent verbal and written communication skills
- Need Organised, systematic and with good time management; able to prioritise work, multi task and work under pressure
- Willing to analyse own work and performance, to recognise own limitations and act appropriately Commitment to BrisDoc's values and social enterprise status Positive attitude towards innovations and change. Good team player who is able to support, value and respect the contribution of all members. Able to remain impartial, objective and non-judgmental when working with others.
- Able to form strong relationships both internally and externally
- Able to listen carefully and to manage sensitive situations
- Able to manage confidentiality at all times, for both staff and patients
- Able to use own initiative to achieve the objectives of the post
Desirable
- Familiarity with EMIS computer systems
Other
Essential
- Actively manages Continuous Professional Development, by keeping up to date with all professional requirements of the role.
Person Specification
Qualifications and training
Essential
- Full registration GMC GP register
- Inclusion on NHS England's Performer's list MRCGP or Certificate from the Joint Committee on Postgraduate Training for General Practice
Desirable
- Experience in training, clinical supervision or coaching
- Higher post graduate membership/ qualification e.g., MRCP/ MSc
Knowledge and Experience
Essential
- Experience and interest in working across urgent primary care settings
- Actively working in General Practice or some form of community medicine or IUC service
- Effective multidisciplinary team working as part of current or recent primary care experience, either in practice or IUC, or both
Desirable
- Experience of teaching Medical Students
- Experience of GP Training/ Clinical supervision
- Familiarity with the BNSSG healthcare system
- Acute/ general medical experience
- Experience of referral management/ Primary care/ hospital interface decisions
- Previous experience working as a GP in the SevernSide IUC service (OOH, WDPL) and/ or the System CAS and Frailty-ACE teams.
- Awareness of the urgent care landscape in BNSSG
Skills, Abilities and Attributes
Essential
- Urgent primary care experience and strong consultation skills, including ability to navigate complexity, person-centred and shared decision making, and hold risk and uncertainty
- Proactive approach to supporting urgent care in the community and admission/ hospital avoidance
- Strong communication skills to ensure discussions with clinical colleagues about clinical assessment/ management are supportive and focused on patient care, including ability to negotiate and hold risk
- Ability to manage multiple parallel workstreams and prioritise appropriately, with willingness to work flexibly across teams and services.
- Motivated to provide high standards of patient and workforce care
- Excellent verbal and written communication skills
- Need Organised, systematic and with good time management; able to prioritise work, multi task and work under pressure
- Willing to analyse own work and performance, to recognise own limitations and act appropriately Commitment to BrisDoc's values and social enterprise status Positive attitude towards innovations and change. Good team player who is able to support, value and respect the contribution of all members. Able to remain impartial, objective and non-judgmental when working with others.
- Able to form strong relationships both internally and externally
- Able to listen carefully and to manage sensitive situations
- Able to manage confidentiality at all times, for both staff and patients
- Able to use own initiative to achieve the objectives of the post
Desirable
- Familiarity with EMIS computer systems
Other
Essential
- Actively manages Continuous Professional Development, by keeping up to date with all professional requirements of the role.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
