Job responsibilities
Key
responsibilities:
To
be the key liaison between the Stop Smoking Service and the GP Practices, as
well as other primary health care settings, acting as a Single Point of Contact
(SPOC) for any queries or questions and provide additional support.o
be able to fully explain how the Service operates, including how to refer to
the service and what stop smoking support aids are available to support them
This includes undertaking relevant training on NRT, vapes and Pharmacotherapy
Supporting clients within Darlington to refer to the
stop smoking service or begin the behaviour change journey
Providing
continuous support to people to make the decision to make a quit attempt or to
try again.
Provide
Mini awareness sessions/drop ins from any primary health care setting waiting
areas, as appropriate, promoting the Service and outlining the products
available to support smokers quit and offer links to relapse prevention.
Working
with Primary Care colleagues the champion will target their support to people
living within the borough, with long term conditions exacerbated by smoking.
Be
responsible for requesting and coordinating the supply of medication and/or
quit aids
Have access to and be competent in using System1 to
be able to target areas of borough with the highest smoking prevalence to
support them to refer into the service.
Participate
in community engagement activities across Darlington to promote smoking
cessation services
Main duties and Responsibilities:
Administration
To have a thorough knowledge of all department procedures.
To work in accordance with written protocols
Recording information within the client's medical records
(SystmOne) and other data collecting systems
Ensuring messages and information are passed on to relevant
members of staff or outside agencies
Running reports
Telephone
Have working knowledge of the telephone system, during and after
hours.
Provide an efficient system of answering the telephone using a
courteous and friendly manner
Liaising with healthcare professionals and other professional
bodies
Other Tasks
Attending community events and promoting the service
Any other tasks allocated by the service team Management
Computer
General data input and information retrieving
Input into the clinical systems.
Performing searches for clients who may require support
Confidentiality:
In the course of seeking treatment,
patients entrust us with, or allow us to gather, sensitive information in
relation to their health and other matters. They do so in confidence and have the
right to expect that staff will respect their privacy and act
appropriately
In the performance of the duties
outlined in this Job Description, the post-holder may have access to
confidential information relating to patients and their carers, service
staff and other healthcare workers.
They may also have access to information relating to the
organisation as a business organisation. All such information from
any source is to be regarded as strictly confidential
Information relating to patients,
carers, colleagues, other healthcare workers or the business of the
service and organisation may only be divulged to authorised persons in
accordance with the organisation policies and procedures relating to
confidentiality and the protection of personal and sensitive data.
Communications and Working
Relationships:
Internal:
Stop Smoking Service
Coordinator, Office Manager, Doctors, Primary care Nursing staff, Pharmacy
team, and Administration team member
External:
Public Health team, Patients (clients), Pharmacists, Acute Sector
personnel and other healthcare professionals
Personal
and People Development:
Commit to
developing self and others. All
managerial and supervisory posts must ensure staff have equal access to career
progression and are appraised annually, including the preparation and update of
Personal Development Plans
Training
The
post holder will be suitably trained to a nationally
recognised standard of training such as that provided by NCSCT, and can
demonstrate that they are qualified and competent to deliver the Service, and
be trained to,
Promote MECC
(Making Every Contact Count) by making the most of an opportunity to raise
awareness, share knowledge and get a person thinking about making changes to
improve their health, wellbeing and behaviours.
Deliver VBA and /or
interventions, that can be 'opportunistic', taking very little time and can be
implemented anywhere on the intervention continuum.
Deliver brief interventions
recognising that many people can benefit from being given appropriate
information at the right time particularly relating to the harms and risks
associated with tobacco and smoking and other risks such as second-hand smoke.
Provide support to stop
smoking through encouragement and behavioural
change support
Run data reports and requests
on system one
Health and Safety Responsibility:
It is the
responsibility of the individual to work in compliance with all current health
and safety legislation and the organisation Health & Safety Policy and to
attend any training requirements both statutory and mandatory in line with the
` legal responsibility to comply with the Health & Safety and Welfare at
Work Act 1974.
Clinical and Corporate Governance:
All managerial
and supervisory posts will ensure compliance with the organisation policies and
procedures and clinical guidelines.
Equality and diversity:
The
post-holder will support the equality, diversity and rights of patients, carers
and colleagues, to include:
Acting
in a way that recognises the importance of peoples rights, interpreting them
in a way that is consistent with the organisation's procedures and policies,
and current legislation.
Respecting
the privacy, dignity, needs and beliefs of patients, carers and colleagues.
Behaving
in a manner which is welcoming to and of the individual is non-judgmental and
respects their circumstances, feelings, priorities and rights.
General
This job description is intended as a guide to the
principle duties and responsibilities for the post and should not be considered
an exhaustive list. It is subject to
change in line with future development of our services
