Care Home Care Co-ordinator

Job description

Job responsibilities

Job Summary

As a Care Co-ordinator, you will work as part of the Enhanced Health in Care Homes team in Darlington, where you will play a lead role in coordinating care planning and support for residents in CQC registered care homes as well as organizing and attending regular meetings of the Multi-disciplinary teams supporting residents in care homes. You will liaise closely with GPs, Practice staff, community nursing staff and other NHS professionals, acting as part of a wider multiagency integrated team.

Please note that this is an administrative role.

You will be a caring, dedicated, reliable and person-focused individual who enjoys working with a wide range of people. You will have good written and verbal communication skills and strong organisational and time management skills. As this is a new and evolving role, we are looking for highly motivated and proactive applicants with a flexible attitude, keen to work and learn as part of a team, and who will be committed to providing residents and carers with high quality support.

Key Working Relationships

The post holder will be required to maintain constructive relationships with a broad range of internal and external stakeholders within and beyond the organisation. Key relationships will include:

Care Home Staff

Residents and relatives of care home residents

GPs and GP practice staff

Community Specialist Practitioners

Community Nursing Staff

Secondary care discharge teams

Responsibilities

To liaise with care home managers to identify those residents who would benefit from having a review.

To organize regular meetings of Multi-disciplinary teams (MDTs) supporting each care home and the EHICH clinical team.

To ensure all residents receive a comprehensive geriatric assessment

To ensure care plans are completed for each resident

To foster good communication between care home managers and all members of the MDT

To maintain and develop engagement with GPs, practice staff and community care staff.

To liaise with multi agencies to coordinate pathways of care for residents

To help residents manage their needs, answering their queries and supporting them to access primary care services

To ensure residents have good quality information to enable them to make choices about their care

To collect data on residents for recognised outcome measures. Ensure residents notes and care plans are updated to reflect any changes

Person Specification

Qualifications

Essential

• GCSE/NVQ level 2/3 or equivalent level of training and experience

Experience

Essential

• Understanding of the NHS and how it works
• Proven ability to work with and communicate confidently with differing levels of staffing
• Proven ability to work with external stakeholders
• Good interpersonal skills
• Ability to work well across teams
• Good time management and an ability to prioritise and work to strict deadlines
• Ability to work on own initiative without direct supervision, understanding when clinical input is needed
• IT skills and experience in the use of Microsoft Office programmes
• Coordination of care from a variety of organisations
• Communication and relationship building
• Experience in health and social care
• Experience of developing relationships with a wide variety of people
• Working and delivering outcomes with determined timeframes

Desirable

• Knowledge of the needs of older people, safeguarding and the associated legislative framework
• Familiarity with IT systems currently in use in health and social care settings
• Experience of working with people with complex needs and various communication challenges
• Experience of managing and co-ordinating multi-disciplinary team meetings

Behaviours

Essential

• Reliable, adaptable, flexible and a positive approach to work
• A common sense and pragmatic attitude
• Willingness to undertake further training and learning
• An understanding of the importance of confidentiality
• Ability to take responsibility for own actions
• Ability to share information and good practice appropriately
• Willing to support other projects and areas of work undertaken by PHD

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Primary Healthcare Darlington

Address

Forsyth House

20 Woodland Road

Darlington

County Durham

DL3 7PL

Employer's website

https://primaryhealthcaredarlington.co.uk/ (Opens in a new tab)