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St Joseph’s Hospital

Business Development Manager

The closing date is 31 March 2026

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Job summary

St Josephs Hospital is seeking an experienced Business Development Manager to actively deliver growth in private patient activity, with a primary focus on Self Pay and Insured patients. This is a hands on, delivery focused role responsible for generating demand, developing referral relationships and converting opportunities into admissions across key private services.

Main duties of the job

Private Patient Growth (Self Pay & Insured)

Referrer & Relationship Development

Consultant Engagement

Sales Pipeline & Conversion Marketing Alignment, Promotional activities & Reporting

About us

At St Josephs Hospital, were more than a healthcare provider, were a community of dedicated people working together to make a real difference in the lives of others. Whether youre delivering care on the front line, supporting services behind the scenes, or leading innovation, every role contributes to our shared purpose.

Our values guide everything we do, how we care for patients, support our colleagues, and shape the future of our organisation.

Together, were shaping a future where everyone can thrive, our patients, our staff, and our community.

Details

Date posted

24 March 2026

Pay scheme

Other

Salary

£45,000 to £50,000 a year Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

U0014-BDM

Job locations

Harding Avenue

Malpas

Newport

NP20 6ZE


Job description

Job responsibilities

Private Patient Growth (SelfPay & Insured)

Generate new private patient activity across priority service lines including orthopaedics, ophthalmology, diagnostics and elective surgery.

Deliver agreed business development plans aligned to the commercial strategy set by the Commercial Director.

Promote self pay pathways, fixed price packages and financing options to improve conversion.

Support growth in insured patient volumes through referrer and consultant engagement.

Referrer & Relationship Development

Build and maintain referral relationships with GP practices, Primary Care Networks, physiotherapists and allied health professionals.

Engage insurers, brokers and case managers to increase insured activity.

Plan and deliver practice visits, education sessions and CPD events.

Consultant Engagement

Support consultants to increase private patient referrals and utilisation.

Act as a day to day commercial contact for consultants, supporting pathway clarity and access.

Assist with on boarding new consultants to drive activity growth.

Sales Pipeline & Conversion

Actively manage business development opportunities through a defined sales pipeline.

Oversee and manage the enquiry and booking teams to improve private patient enquiry to admission conversion.

Ensure patients and referrers understand pricing, pathways and the private patient experience.

Marketing Alignment, Promotional activities & Reporting

Oversee and manage the marketing & communications lead to ensure campaigns support private growth priorities.

Maintain accurate CRM records and activity tracking.

Provide regular reporting to the Commercial Director on private activity and outcomes.

Job description

Job responsibilities

Private Patient Growth (SelfPay & Insured)

Generate new private patient activity across priority service lines including orthopaedics, ophthalmology, diagnostics and elective surgery.

Deliver agreed business development plans aligned to the commercial strategy set by the Commercial Director.

Promote self pay pathways, fixed price packages and financing options to improve conversion.

Support growth in insured patient volumes through referrer and consultant engagement.

Referrer & Relationship Development

Build and maintain referral relationships with GP practices, Primary Care Networks, physiotherapists and allied health professionals.

Engage insurers, brokers and case managers to increase insured activity.

Plan and deliver practice visits, education sessions and CPD events.

Consultant Engagement

Support consultants to increase private patient referrals and utilisation.

Act as a day to day commercial contact for consultants, supporting pathway clarity and access.

Assist with on boarding new consultants to drive activity growth.

Sales Pipeline & Conversion

Actively manage business development opportunities through a defined sales pipeline.

Oversee and manage the enquiry and booking teams to improve private patient enquiry to admission conversion.

Ensure patients and referrers understand pricing, pathways and the private patient experience.

Marketing Alignment, Promotional activities & Reporting

Oversee and manage the marketing & communications lead to ensure campaigns support private growth priorities.

Maintain accurate CRM records and activity tracking.

Provide regular reporting to the Commercial Director on private activity and outcomes.

Person Specification

Experience

Essential

  • Proven experience in business development, sales or growth-focused roles.
  • Demonstrable ability to generate new referrals or activity.
  • Commercial awareness within a healthcare or regulated service environment.

Desirable

  • Experience working in private healthcare or hospital settings.
  • Experience working with clinicians or referral based services.
  • Understanding of self pay and insured patient pathways.
Person Specification

Experience

Essential

  • Proven experience in business development, sales or growth-focused roles.
  • Demonstrable ability to generate new referrals or activity.
  • Commercial awareness within a healthcare or regulated service environment.

Desirable

  • Experience working in private healthcare or hospital settings.
  • Experience working with clinicians or referral based services.
  • Understanding of self pay and insured patient pathways.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

St Joseph’s Hospital

Address

Harding Avenue

Malpas

Newport

NP20 6ZE


Employer's website

https://www.stjosephshospital.co.uk/ (Opens in a new tab)

Employer details

Employer name

St Joseph’s Hospital

Address

Harding Avenue

Malpas

Newport

NP20 6ZE


Employer's website

https://www.stjosephshospital.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Commercial Director

Simon Rogers

simonrogers@stjosephshospital.co.uk

Details

Date posted

24 March 2026

Pay scheme

Other

Salary

£45,000 to £50,000 a year Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

U0014-BDM

Job locations

Harding Avenue

Malpas

Newport

NP20 6ZE


Supporting documents

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