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St Joseph’s Hospital

Pricing and Patient Liaison Coordinator

The closing date is 23 February 2026

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Job summary

St Joseph's is a leading private healthcare provider, renowned for clinical excellence, seamless patient pathways and an uncompromising standard of personalised care. We are seeking a Pricing and Patient Liaison Coordinator to join our growing team and play a pivotal role in delivering a premium patient journey.

Main duties of the job

  • The Pricing and Patient Liaison Coordinator would be responsible for preparing clear, timely and accurate quotations for consultations, diagnostics and surgical procedures.

About us

At St Josephs Hospital, we each play our part in creating a constructive and welcoming working environment where everyone is empowered to do their best work. We encourage our people to work together, driving excellence and improving patient outcomes. Our combination of the latest facilities and world-class expertise give you the opportunity to enjoy a wide range of experiences to help grow your knowledge at our independent private hospital. Located just two miles north of the M4 in Newport, the hospital is easy to get to from Cardiff, Bristol, Monmouth, and Abergavenny.

Details

Date posted

09 February 2026

Pay scheme

Other

Salary

£35,000 a year

Contract

Permanent

Working pattern

Full-time

Reference number

U0014-26-0011

Job locations

Harding Avenue

Malpas

Newport

NP20 6ZE


Job description

Job responsibilities

  • Provide information on treatment pathways, timelines, and expectations.
  • Support commercial objectives by maximising enquiry conversion and pathway efficiency.
  • Uphold CMA/PHIN transparency standards while maintaining a polished communication style.

Job description

Job responsibilities

  • Provide information on treatment pathways, timelines, and expectations.
  • Support commercial objectives by maximising enquiry conversion and pathway efficiency.
  • Uphold CMA/PHIN transparency standards while maintaining a polished communication style.

Person Specification

Experience

Essential

  • Experience within private healthcare or luxury service environments.

Desirable

  • Hospitality, concierge or luxury customer service background.

Qualifications

Essential

  • Exceptional interpersonal skills; calm, articulate and confident with patients.
  • Strong numeracy and attention to financial detail.
  • Highly organised, discreet, and proactive in anticipating patient needs.
  • Comfortable in a role combining hospitality, administration and commercial awareness.
Person Specification

Experience

Essential

  • Experience within private healthcare or luxury service environments.

Desirable

  • Hospitality, concierge or luxury customer service background.

Qualifications

Essential

  • Exceptional interpersonal skills; calm, articulate and confident with patients.
  • Strong numeracy and attention to financial detail.
  • Highly organised, discreet, and proactive in anticipating patient needs.
  • Comfortable in a role combining hospitality, administration and commercial awareness.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

St Joseph’s Hospital

Address

Harding Avenue

Malpas

Newport

NP20 6ZE


Employer's website

https://www.stjosephshospital.co.uk/ (Opens in a new tab)

Employer details

Employer name

St Joseph’s Hospital

Address

Harding Avenue

Malpas

Newport

NP20 6ZE


Employer's website

https://www.stjosephshospital.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Details

Date posted

09 February 2026

Pay scheme

Other

Salary

£35,000 a year

Contract

Permanent

Working pattern

Full-time

Reference number

U0014-26-0011

Job locations

Harding Avenue

Malpas

Newport

NP20 6ZE


Supporting documents

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