Rota & On-boarding Administrator

Job description

Job responsibilities

Job title: Base: Accountable to: Salary range: Duration: Hours: Role purpose: Rota & Compliance Administrator (RCA) SELDOC, Norbiton, Surrey with travel Rota & On-boarding Manager £29,393 per annum plus on-call Permanent post Full time 37.5 hours plus on-call To carry out all administrative tasks to ensure adequate support is provided to the Rota and Onboarding and Compliance team. To support the smooth running of the service delivery team ensuring all members of that team have the general administrative support required. The post holder will also provide rota/admin duties across other parts of the business as the need dictates. The Rota & Compliance Administrator will work closely with the Rota & Compliance Officer and Rota & On-boarding Manager to ensure all clinical staff working in the services are compliant and that all administrative support functions are carried out in a timely manner. Working Relationships:

CEO Rota & On-boarding Manager (ROM) (Line Manager) Rota & Compliance Officer RCO All Directors across the business Current and potential customers Patients and service users External partners and service providers SELDOCs purpose is to deliver local healthcare you can trust. We will develop and grow our business as SELDOC Healthcare by:

Extending the reach of our current service proposition Entering new markets with alternative products and services which leverage our brand, and Exploiting the potential which emanates from our unique mix of clinical, operational, and commercial expertise. Our strategy requires us to maximise the impact of our current services, to strengthen current and new relationships with customers and to diversify effectively into new customer propositions. We are patient focused, compassionate, adaptable, empowering and competent. Whilst we will retain our reputation for services which are clinically led and safe, we are thinking big in terms of our clinical and commercial aspirations. Job duties and responsibilities Specifically, the Rota and Compliance Administrator will:

Work closely with the on-boarding/compliance and rota team to provide adequate cover to ensure the safe delivery of services. Ensure rota are published in advance and in timely manner. Adequate cover is available to ensure continuity of service, react proactively to last minute cancellations and find resolutions To liaise with all clinical workforce, inclusive of GP registrars, and non clinical colleagues to facilitate shift booking.

To highlight any anticipated rota problems to the ROM at the earliest opportunity.

Finds solutions to rota and compliance issues and work closely with all members of Rota team

Attend meetings, actively engage, contribute and take active part in contacting non-compliant clinicians, promptly carrying out agreed actions

Proactively oversee annual leave booking for contracted service staff, ensuring leave is booked consistently across annual year period, preventing negative impact on rota fill.

Ensure that emails are responded to in timely manner and relevant inbox is attended to and monitored daily

Produce system report when required and provide fulfilment updates to all stakeholders, highlighting any challenges.

Organise and follow up on Inductions for trainees, clinical and non-clinical staff. Ensure site-specific training requirements is up to date and in line with all stakeholder requirements

To accurately maintain People-related data and personnel files on both Roster and Compliance systems, ensuring confidentiality and up to date information

Actively engage with new clinicians and proactively encourage up take on their shifts across all SELDOC services.

Support system upgrades and implement changes accordingly for both roster and compliance systems

Provide resilience to the rota team should anyone be off for a protracted period of time due to sickness or approved leave. This role provides an amazing opportunity for the post-holder to make a significant impact in the organisation.

Target Outcomes Consistently high standards of administration services provided to the service delivery team to enable safe delivery of services. Compliant staff working in the service. Robust relationships with all stakeholders. Sufficient working and practical knowledge of the rota system to assure resilience across the service. This job description is an outline and is not an exhaustive list of duties and responsibilities, the post-holder is required to work flexibly in order to support delivery of SELDOC goals and objectives.

Person Specification

Qualifications

Essential

• Educated to GCSE level or equivalent including Maths
• & English at Grade C or above.
• At least 2 years relevant experience
• Knowledge of rota operating systems, or the
• willingness to undergo extensive training.

Desirable

• NVQ2 in Business Administration

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

SELDOC Healthcare

Address

76 Coombe Road

Kingston Upon Thames

Surrey

KT2 7AZ

Employer's website

https://www.seldoc.co.uk/ (Opens in a new tab)