Job summary
Job Title: Document Management Supervisor
Organisation: Haringey GP Federation (based at The 157 Medical Practice)
Hours of work:37.5 hours a week (detailed in your contract of employment)
Remuneration: £15 per hour
Contract length:Permanent
Accountable to:Document Management Clinical Lead
Responsible to:Document Management Clinical Lead
Location:The 157 Medical Practice, 157 Stroud Green Road, London, N4 3PL (or any other location in the London Borough of Haringey)
Main duties of the job
Keep Patient records accurate and up to date
Take part in recalls for patient health checks
Maintain skills and undertake such training and development as may from time-to- time be required to maintain personal competency
To help practices using this service to ensure CQC compliance is in place regarding document processing
Areas of responsibility include processing daily incoming documents for each practice using this service in a timely manner allocating documents which cannot be filed to the relevant action groups for the practice. Supporting junior members of the Document Management Team and to be involved in the teaching and upskilling of new members. Reporting and checking in with the Clinical Lead for this project on a daily basis and flagging any areas of concern or improvement to the service.
About us
We are the Haringey GP Federation, a young and growing organisation working with 34 member practices in the diverse and vibrant borough of Haringey in North London.
Our vision is to support the people of Haringey to be healthier and happier. We do this by strengthening, innovating, and advocating for strong and sustainable General Practice in Haringey.
Our friendly, collaborative team has deservedly earned a strong reputation for providing best practice Primary Care services at scale. We are proud that our teams achievements have won external recognition, including being Highly Commended at the 2022 HSJ awards as Primary and Community Care Organsiation of the Year.
We welcome and encourage innovative ways of working which respond to the changing needs of the population in Haringey. We are building a sustainable workforce that is fully equipped and motivated for the work we undertake and constantly seek to expand opportunities which allow development for our staff and practices alike.
Job description
Job responsibilities
Report all significant events, including near misses and report to the Clinical Lead for this service and the relevant practice
Practice the highest standards of confidentiality when dealing with all aspects of Patient Information
Participate in the maintenance of the complaints system for this service
Use all equipment in accordance with published instructions and guidelines
Report any faults or safety worries with equipment and premises
Completing all patient information in electronic records
Maintain Patient electronic medical records
Accessing relevant patient information when required
Daily preparation and closing of Document Management office
Maintain the Health and Safety of the team
Participate in regular reviews of personal development plans
Undergo further training as required
The post holder will, if required to do so, obtain, process and/or use information in line with the GDPR requirements
To maintain information notice board in line with national/local health promotion campaigns
To attend relevant meetings as required
To immediately report any safeguarding or compliance concerns
Participates in developing the philosophy, goals and objectives of the service and the relevant practice
Participates in audits to develop the effectiveness of patient care
Informs the Clinical Lead for the service of any reported or suspected failings in the provision of and suggests possible solutions
Job description
Job responsibilities
Report all significant events, including near misses and report to the Clinical Lead for this service and the relevant practice
Practice the highest standards of confidentiality when dealing with all aspects of Patient Information
Participate in the maintenance of the complaints system for this service
Use all equipment in accordance with published instructions and guidelines
Report any faults or safety worries with equipment and premises
Completing all patient information in electronic records
Maintain Patient electronic medical records
Accessing relevant patient information when required
Daily preparation and closing of Document Management office
Maintain the Health and Safety of the team
Participate in regular reviews of personal development plans
Undergo further training as required
The post holder will, if required to do so, obtain, process and/or use information in line with the GDPR requirements
To maintain information notice board in line with national/local health promotion campaigns
To attend relevant meetings as required
To immediately report any safeguarding or compliance concerns
Participates in developing the philosophy, goals and objectives of the service and the relevant practice
Participates in audits to develop the effectiveness of patient care
Informs the Clinical Lead for the service of any reported or suspected failings in the provision of and suggests possible solutions
Person Specification
Qualifications
Desirable
- A good standard of General Education including English and Maths at GCSE C or above
Experience
Essential
- Good understanding of Information Technology
- Use of Emis
- Use of Docman
- English Language, both spoken and written
- Maintaining accurate records and databases
- Good communication skills, in person, on the phone and in writing
Person Specification
Qualifications
Desirable
- A good standard of General Education including English and Maths at GCSE C or above
Experience
Essential
- Good understanding of Information Technology
- Use of Emis
- Use of Docman
- English Language, both spoken and written
- Maintaining accurate records and databases
- Good communication skills, in person, on the phone and in writing
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
