HHHIT Care Navigator

Job summary

Accountable to: HHHIT Service Manager

Line Manager: Lead Outreach Nurse for the HHHIT Service

Hours of work: Full time (37.5 hrs)

Remuneration: £26,500

Contract length: Permanent

Main Location: Wood Green, Mulberry Junction, and variable work throughout Haringey.

Main duties of the job

The Care Navigator will support patients experiencing homelessness to engage with health and social care services and to reconnect them with primary care. Patients in our service have multiple needs crossing various agencies: drugs and alcohol, mental health, social services, housing support, and primary care. Therefore, the role involves working across several sectors to help patients navigate the complex health and social care systems, overcoming access barriers.

You will work within a multi-disciplinary team and allied agencies to provide individual holistic assessments, while signposting and referring patients to appropriate services and activities that may help to promote their health, wellbeing, and independence.

This role includes working with people who may have experienced previous trauma such as sexual violence, domestic violence, substance misuse, mental health, sex working, severe disadvantage, and patients with previous/ongoing convictions. Therefore, it is imperative that trauma-informed care is provided, which includes understanding, recognising, and responding to the effects of all types of traumas. Effective care navigation is crucial to delivering coordinated, patient-centred care and supporting patients in accessing healthcare appropriately.

You will be working to deliver the key objectives of the service: supporting and strengthening access to General Practice for patients experiencing homelessness in Haringey.

About us

We are the Haringey GP Federation, a young and growing organisation working with 34 member practices and over 200 members of staff in the diverse and vibrant borough of Haringey in North London. Our vision is to support the people of Haringey to be healthier and happier. We do this by strengthening, innovating, and advocating for strong and sustainable General Practice in Haringey.

Our friendly, collaborative team has deservedly earned a strong reputation for providing best practice Primary Care services at scale. We are proud that our teams achievements have won external recognition, including a recent HSJ award for demonstrating professionally diverse clinical leadership in primary care.

We provide a range of services in Haringey, including those which are best delivered by Primary Care at scale, namely; integrated services, working with partners in our local borough partnership, together with support services, including back-office support, workforce and training and some shared staffing clinical teams. We also currently manage two local GP practices and lead the North Central London Training hub.