Care Navigator

Job summary

Job Title:Care Navigator (Digital Inclusion Service)

Hours of work:Fulltime (37.5 hours per week Monday to Friday)Part-time (22.5 hours per week Monday to Friday)

Remuneration:£25,500 - £28,650 - (pro rata - part time)

Contract length:Fixed term

Responsible to: Senior Service Manager

Accountable to:Director of Operations

Location:Primarily Haringey GP Federation Offices (48 Station Road, Wood Green, London, N22 7TY).

Please note -x2 Care Navigator roles within the At Scale Services (one full time and one part time

Main duties of the job

As a Care Navigator, you will provide support to elderly or socially isolated patients in Haringey as part of a new Digital Inclusion Service. The service involves providers across several sectors: primary care, community health, hospital, social care and the voluntary sector. The aim of the digital exclusion service will be to ensure that nobody is excluded due to lack of digital access, confidence, or skills. This is a person-centred approach that uses signposting and information to help patients and their carers move through the health and social care system as smoothly as possible to address unmet needs.

You will work with various stakeholders and will provide individual support to those who are found to be digitally excluded and direct patients to appropriate services including activities that may help to promote their health, wellbeing, and independence. As a Care Navigator, you will focus on vulnerable patients or those who are in harder to reach communities including but not limited to: people with learning difficulties, mental health problems, substance misuse, homeless or do not have English as their first language.

About us

We are the Haringey GP Federation, a young and growing organisation working with 34 member practices and over 200 members of staff in the diverse and vibrant borough of Haringey in North London. Our vision is to support the people of Haringey to be healthier and happier. We do this by strengthening, innovating, and advocating for strong and sustainable General Practice in Haringey.

Our friendly, collaborative team has deservedly earned a strong reputation for providing best practice Primary Care services at scale. We are proud that our teams achievements have won external recognition, including a recent HSJ award for demonstrating professionally diverse clinical leadership in primary care.

We provide a range of services in Haringey, including those which are best delivered by Primary Care at scale, namely; integrated services, working with partners in our local borough partnership, together with support services, including back-office support, workforce and training and some shared staffing clinical teams. We also currently manage two local GP practices and lead the North Central London Training hub.