Haringey GP Federation

Head of Integrated Services

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Job summary

Job Title: Head of Integrated Services

Hours of work: Fulltime (37.5 hours per week)

Remuneration: £58k - £68k pa dependent on experience

Contract length: Permanent

Responsible to: Director of Operations

Location: F4H offices and any location within Haringey

Main duties of the job

The role

The postholder will play a key role in the delivery of high-quality clinical services. They will provide the overall strategic leadership to the Integrated Services Team and the Primary Care Network Support Team. They will represent Haringey GP Federation at the Live Well Board and be responsible for the development of new areas of work that support the reduction of Health Inequalities in Haringey. (Health Inequalities is one of Haringey GP Federations Strategic Priorities.)

This role requires an individual who is innovative, effective and passionate about reducing health inequalities, working across system boundaries to improve the quality of care for patients. They will be able to develop strategic thinking and interpret it into operational development.

They will be able to build confidence across the organisation as well as with external partners; they will be able to operate in smart and inventive ways, developing an agile and problem-solving culture. A key responsibility will be to challenge, support and develop service teams ensuring robust systems for performance and financial management and quality governance are in place.

About us

We are the Haringey GP Federation, a young and growing organisation working with 34 member practices and over 200 members of staff in the diverse and vibrant borough of Haringey in North London. Our vision is to support the people of Haringey to be healthier and happier. We do this by strengthening, innovating, and advocating for strong and sustainable General Practice in Haringey.

Our friendly, collaborative team has deservedly earned a strong reputation for providing best practice Primary Care services at scale. We are proud that our teams achievements have won external recognition, including a recent HSJ award for demonstrating professionally diverse clinical leadership in primary care.

We provide a range of services in Haringey, including those which are best delivered by Primary Care at scale, namely; integrated services, working with partners in our local borough partnership, together with support services, including back-office support, workforce and training and some shared staffing clinical teams. We also currently manage two local GP practices and lead the North Central London Training hub.

Details

Date posted

04 October 2023

Pay scheme

Other

Salary

Depending on experience £58k - £68k pa dependent on experience

Contract

Permanent

Working pattern

Full-time

Reference number

U0002-23-0113

Job locations

48 Station Road

Wood Green

London

N22 7TY


Job description

Job responsibilities

Provide senior strategic leadership for the organisation particularly within Integrated Services and PCN Network Support, ensuring that services are managed effectively and deliver against contracts meeting qualitative and quantitative performance targets and within the financial allocations.

Provide strong and expert professional and business leadership to clinical services, particularly in service planning, and in ensuring the delivery of high-quality clinical services.

Create a culture of strong leadership that nurtures and develops talent within the Integrated Services and PCN Network Development areas, ensuring that your own and others behaviours demonstrate our values.

Support the development of a talent pipeline to ensure that Integrated Service Managers, the Senior Integrated Service Manager and PCN Network Support Managers are able to develop their skills and be effective in all they do.

Represent the Federation within the NHS and wider community, working closely to support the delivery of integrated working within the local healthcare environment with a particular focus on supporting the Live Well Priority of the Borough Partnership. Be the strategic lead for the Integrated Services Team providing oversight and support to the operational delivery of the services (led by the Senior Integrated Services Manager), ensuring that all services are effective, achieving against key performance indicators and are providing a consistently high-quality service.

Take a leading role in the development and initiation of new integrated clinical services that work across organisations with a smooth transition at the right time to standard operational delivery under the appropriate Integrated Services Manager.

Take a lead role in the development of the Proactive Integrated Teams supporting borough wide roll out and effective working across the primary and secondary care interface. Provide operational support and direction to the locality PITs and explore opportunities to develop robust clinical pathways using a population health improvement approach.

Manage complex projects including service development, as required, improving capacity, service efficiency, quality, and capability.

Work closely with the medical directorate to ensure alignment with operational support to integrated services.

Job description

Job responsibilities

Provide senior strategic leadership for the organisation particularly within Integrated Services and PCN Network Support, ensuring that services are managed effectively and deliver against contracts meeting qualitative and quantitative performance targets and within the financial allocations.

Provide strong and expert professional and business leadership to clinical services, particularly in service planning, and in ensuring the delivery of high-quality clinical services.

Create a culture of strong leadership that nurtures and develops talent within the Integrated Services and PCN Network Development areas, ensuring that your own and others behaviours demonstrate our values.

Support the development of a talent pipeline to ensure that Integrated Service Managers, the Senior Integrated Service Manager and PCN Network Support Managers are able to develop their skills and be effective in all they do.

Represent the Federation within the NHS and wider community, working closely to support the delivery of integrated working within the local healthcare environment with a particular focus on supporting the Live Well Priority of the Borough Partnership. Be the strategic lead for the Integrated Services Team providing oversight and support to the operational delivery of the services (led by the Senior Integrated Services Manager), ensuring that all services are effective, achieving against key performance indicators and are providing a consistently high-quality service.

Take a leading role in the development and initiation of new integrated clinical services that work across organisations with a smooth transition at the right time to standard operational delivery under the appropriate Integrated Services Manager.

Take a lead role in the development of the Proactive Integrated Teams supporting borough wide roll out and effective working across the primary and secondary care interface. Provide operational support and direction to the locality PITs and explore opportunities to develop robust clinical pathways using a population health improvement approach.

Manage complex projects including service development, as required, improving capacity, service efficiency, quality, and capability.

Work closely with the medical directorate to ensure alignment with operational support to integrated services.

Person Specification

Qualifications

Essential

  • Masters degree level qualification or equivalent experience
  • Evidence of continuing personal development

Experience

Essential

  • Extensive experience working in the NHS, including with close ties to General Practice
  • Experience of leading the planning and delivering of programmes involving a range of stakeholders with delivery on time and within budget.
  • Experience of managing and successfully delivering projects and services including across organisational boundaries in health and care - improving capacity, service efficiency, quality and capability
  • Experience of successful partnership working across different organisations and sectors
  • Experience of strategic and business planning and development
  • Experience of writing bids and business cases
  • Previously responsible for a budget with a working knowledge of financial processes
Person Specification

Qualifications

Essential

  • Masters degree level qualification or equivalent experience
  • Evidence of continuing personal development

Experience

Essential

  • Extensive experience working in the NHS, including with close ties to General Practice
  • Experience of leading the planning and delivering of programmes involving a range of stakeholders with delivery on time and within budget.
  • Experience of managing and successfully delivering projects and services including across organisational boundaries in health and care - improving capacity, service efficiency, quality and capability
  • Experience of successful partnership working across different organisations and sectors
  • Experience of strategic and business planning and development
  • Experience of writing bids and business cases
  • Previously responsible for a budget with a working knowledge of financial processes

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Haringey GP Federation

Address

48 Station Road

Wood Green

London

N22 7TY


Employer's website

https://www.haringeygpfederation.co.uk/ (Opens in a new tab)

Employer details

Employer name

Haringey GP Federation

Address

48 Station Road

Wood Green

London

N22 7TY


Employer's website

https://www.haringeygpfederation.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Jalak Shukla

j.shukla@nhs.net

Details

Date posted

04 October 2023

Pay scheme

Other

Salary

Depending on experience £58k - £68k pa dependent on experience

Contract

Permanent

Working pattern

Full-time

Reference number

U0002-23-0113

Job locations

48 Station Road

Wood Green

London

N22 7TY


Supporting documents

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