Deputy Prescription Clerk & Counter Assistant

Job summary

* Taurus Healthcare are advertising this position on behalf of Mortimer Medical Practice*

Are you an enthusiastic individual looking to join a friendly, forward-thinking GP practice? Would you like to work within a supportive team in beautiful rural North Herefordshire?

Our three-site practice serves over 8,900 patients, with our main surgery based in the village of Kingsland, and two satellite surgeries in Leintwardine and Orleton.

We are expanding our team and are seeking a motivated Deputy Prescription Clerk & Counter Assistant to provide vital support in managing prescription requests and assisting patients.

This role is ideal for someone who enjoys working face-to-face with the public and delivering excellent customer service.

No prior experience is necessary we provide full training:

Prescription Clerk training with a recognised external provider

Medical Terminology course opportunities

Medication cassetting training alongside a qualified dispenser

If youre eager to develop new skills and become an integral part of our team, we would love to hear from you!

* This role is for 25 hours per week*

* Location - Kingsland & Leintwardine Surgeries *

* Closing date - Monday 15th September 2025*

For informal enquiries please contact either Fiona Harper (Practice manager)fiona.harper3@nhs.neton 01568 702000, or Sandra Parry (Dispensary Managing Supervisor)Sandra.Parry3@nhs.neton 01568 708214

Main duties of the job

The following outline the key responsibilities of the Dispensary Clerk role. On occasion, you may be asked to carry out other duties within your competencies, depending on operational needs such as workload and staffing.

Main Duties:

Managing prescription requests

Generating repeat prescriptions

Communicating with patients regarding prescription enquiries

Undertaking advance ordering and monthly endorsement of prescriptions

Cassetting medications

Training and Development:

Where necessary, full training will be provided through a recognised external provider. This training will equip you with the knowledge and skills required to become an integral part of the dispensary team.

In addition, there may be opportunities to enrol on a Medical Terminology training course to further support your development in the role.

About us

The Mortimer Medical Practice is a three-site practice serving just over 8,900 patients. Our main surgery is in the village of Kingsland, with two satellite surgeries in Leintwardine and Orleton.

We are currently expanding our team to provide additional support to our Prescription Clerk and reception counter.

Our clinical team includes three GP partners and four salaried GPs. As a dispensing practice, we operate a dispensary at each site. Our dispensing team comprises two NVQ Level 3 qualified dispensers and five NVQ Level 2 dispensing assistants. We are a recognised training practice and actively encourage NVQ qualifications.

Supporting the clinical teams is a dedicated team of administrative and reception staff overseen by our Practice Manager.

We are also a proactive training site, welcoming GP registrars, student nurses, dispensing apprentices, as well as business and administration apprentices.

Taurus Healthcare Ltd is advertising this position on behalf of Mortimer Medical Practice. This means that Mortimer Medical Practice is the employing organisation and will make the final decision on appointing candidates.

Taurus Healthcare Ltd, on behalf of Mortimer Medical Practice, will collate all relevant information for the purpose of the recruitment and pre-employment check process.

This information will then be securely transferred to Mortimer Medical Practice.