Job summary
Are you
in interested in coaching people to take proactive steps in managing and
improving their health?
Enjoy
working in and with the local community and neighbourhoods?
Working
in partnership with GP practices and the wider multidisciplinary team?
We have an opportunity for a Health and Wellbeing
Coach to join our PCN Wellbeing team in the North & West Primary Care
Network.
You will work
closely with GP teams, Care Coordinators, social prescribers, allied health
professionals, and community partners. Using personalised care and behaviour
change techniques, you'll support people in managing long-term conditions
like hypertension, diabetes, and weight management. You'll help individuals
build the skills, knowledge, and confidence to take control of their
health. A key part of the role is tackling health inequalities and connecting
people to local services and community support.
* This is a part time position working 18.75 hours per week*
Main duties of the job
Key
responsibilities will include
Coach and motivate patients through 121 sessions to identify their
needs and implement change, or through group-based approaches that target
specific cohorts.
Provide interventions such as self-management education, enabling
positive lifestyle intervention and access to peer support.
Support people to establish and attain goals based on what is
important to them for their health and wellbeing.
To work with people with lower activation to understand their level of
knowledge, skills, and confidence when engaging with their health and
wellbeing.
Utilise existing IT and MDT channels to screen patients to identify
those that would benefit from coaching.
Work with Social Prescribers, Public Health community teams and wider
partners to co-deliver community-based projects
What we
are looking for
- A reliable, and person-focused
individual, with a genuine interest in supporting a diverse range of
people.
- Excellent
communication and interpersonal skills.
- Ability to
manage a flexible and varied workload
- Confidence
to work with local partners to deliver outreach projects
- Understanding
of community development approaches and local outreach initiatives
- Competence
in accurately recording patient interactions, outcomes, and feedback
using clinical systems.
About us
This beautiful part of the country borders Worcestershire, Shropshire, and Wales. We serve both rural and market town communities, responding to the wide-ranging health needs of our population. Our Primary Care Network (PCN) is highly organised and forward-looking, with strong, collaborative relationships between practices and community providers.
Our network includes:
- Kington Medical Practice
- Ryeland Surgery, Leominster
- Mortimer Medical Practice
- Tenbury Wells Surgery
- Weobley and Staunton-on-Wye Surgeries
Herefordshire General Practice and Primary Care Networks are supported by the GP Federation, Taurus Healthcare, enabling us to deliver the best of local services while benefiting from the advantages of working at scale.
If you would like to have an informal chat about the role before applying please email:Helen.Southwell@taurushealthcare.co.uk
Job description
Job responsibilities
JOB PURPOSE
The
Health and Wellbeing Coach will work closely with the Primary Care team to help
people who need support to develop the knowledge, skills, and confidence to
manage their health and wellbeing. The
role will:-
Be
part of a network-based Wellbeing Team including: Social Prescribers, Heath
Coaches, Care Co-ordinators and Dieticians offering a whole person approach to
address lifestyle issues and encourage early prevention of ill health and
better self-management of existing conditions.
Involve
proactive work across communities with partners where there are known levels of
high deprivation associated with poor health outcomes.
Work
in partnership with practice clinicians and other team members who identify
individuals for whom non-medical intervention could improve the quality of
their life for example living with a long-term condition/s, chronic pain
management, the impact of adverse life experiences or bereavement.
Use
health coaching skills to build motivation and confidence in individuals to
take action to support themselves and to utilise or build their community support
network. This will be through a mix of
121 support and group work base on needs.
Take
a non-judgemental approach, based on strong communication and negotiation
skills that supports personal choice and ensure patients understand the
accountability of their own decisions.
Main Responsibilities:
Coach and
motivate patients individually through 121 sessions to identify their
needs and implement change, or through a group-based approach delivered
with colleagues and wider partners that target specific cohorts identified
via practice or public health data.
Provide
support to individuals, their families and carers to ensure they are
active participants in their own healthcare; empowering them to take more
control in managing their own health and wellbeing, to live independently,
and improve their health outcomes through:
-
Providing interventions such as self-management
education, enabling positive lifestyle intervention and access to peer support.
-
Supporting people to establish and attain goals based
on what is important to them for their health and wellbeing.
-
Working with Social Prescribers, Public Health community
teams and wider partners to co-deliver community-based projects that are
uniquely developed for an identified cohort and its individual needs.
Ensure that
fellow PCN staff are made aware of Health and Wellbeing Coaching and
Social Prescribing services.
Support
colleagues within General Practice and wider to improve their skills and
understanding of personalised care, shared decision making and behavioural
approaches and ensuring consistency in the follow up of peoples goals
where an MDT is involved.
To work
with people with lower activation to understand their level of knowledge, skills,
and confidence (their Activation level) when engaging with their health
and wellbeing.
Utilise
existing IT and MDT channels to screen patients, with an aim to identify
those that would benefit from Health and Wellbeing Coaching.
* A full Job Description & Person Specification is attached to this advert*
Job description
Job responsibilities
JOB PURPOSE
The
Health and Wellbeing Coach will work closely with the Primary Care team to help
people who need support to develop the knowledge, skills, and confidence to
manage their health and wellbeing. The
role will:-
Be
part of a network-based Wellbeing Team including: Social Prescribers, Heath
Coaches, Care Co-ordinators and Dieticians offering a whole person approach to
address lifestyle issues and encourage early prevention of ill health and
better self-management of existing conditions.
Involve
proactive work across communities with partners where there are known levels of
high deprivation associated with poor health outcomes.
Work
in partnership with practice clinicians and other team members who identify
individuals for whom non-medical intervention could improve the quality of
their life for example living with a long-term condition/s, chronic pain
management, the impact of adverse life experiences or bereavement.
Use
health coaching skills to build motivation and confidence in individuals to
take action to support themselves and to utilise or build their community support
network. This will be through a mix of
121 support and group work base on needs.
Take
a non-judgemental approach, based on strong communication and negotiation
skills that supports personal choice and ensure patients understand the
accountability of their own decisions.
Main Responsibilities:
Coach and
motivate patients individually through 121 sessions to identify their
needs and implement change, or through a group-based approach delivered
with colleagues and wider partners that target specific cohorts identified
via practice or public health data.
Provide
support to individuals, their families and carers to ensure they are
active participants in their own healthcare; empowering them to take more
control in managing their own health and wellbeing, to live independently,
and improve their health outcomes through:
-
Providing interventions such as self-management
education, enabling positive lifestyle intervention and access to peer support.
-
Supporting people to establish and attain goals based
on what is important to them for their health and wellbeing.
-
Working with Social Prescribers, Public Health community
teams and wider partners to co-deliver community-based projects that are
uniquely developed for an identified cohort and its individual needs.
Ensure that
fellow PCN staff are made aware of Health and Wellbeing Coaching and
Social Prescribing services.
Support
colleagues within General Practice and wider to improve their skills and
understanding of personalised care, shared decision making and behavioural
approaches and ensuring consistency in the follow up of peoples goals
where an MDT is involved.
To work
with people with lower activation to understand their level of knowledge, skills,
and confidence (their Activation level) when engaging with their health
and wellbeing.
Utilise
existing IT and MDT channels to screen patients, with an aim to identify
those that would benefit from Health and Wellbeing Coaching.
* A full Job Description & Person Specification is attached to this advert*
Person Specification
Qualifications
Essential
- Educated to GCSE or equivalent.
- NVQ 3 or equivalent and/or relevant basic/first level professional qualification or working towards this.
- Demonstrable commitment to professional and personal development.
Desirable
- Mandatory 4-day Health Coaching Training accredited by The Personalised Care Institute, as set out in the NHS England Workforce Development Framework.
Knowledge & Skills
Essential
- Knowledge of the personalised care approach and Primary Care Networks.
- Understanding of the determinants of health to include social, economic, and environmental factors.
- Knowledge of public health issues and health inequalities in Herefordshire.
- Understanding of and commitment to, equality, diversity, and inclusion.
- Knowledge of community development approaches and local outreach programmes of work e.g., Talk Community.
- Knowledge of IT systems to include the ability to use word processing skills, emails and the internet.
Desirable
- Knowledge of the needs of patients with long term conditions.
Other Job Requirements
Essential
- Required to travel to work from practices and other locations as required in order to carry out work across the N&W PCN.
Experience
Essential
- Experience in health promotion and, or health improvement.
- Experience of partnership/collaborative working and of building relationships across a variety of organisations including the voluntary sector.
Desirable
- Experience of working directly in a community development context, adult health and social care, learning support or public health/health improvement (can include unpaid work).
- Experience of supporting people, their families, and carers to change health behaviours and improve wellbeing (can include unpaid work).
- Experience of supporting people with their mental health, either in a paid, unpaid or informal capacity.
- Experience of data collection and using tools to measure the impact of services e.g., Patient Activation Measure.
- Experience using clinical systems or similar e.g., EMIS and case management software.
Personal Qualities
Essential
- Excellent communication and interpersonal skills.
- Ability to build rapport and establish one-to-one relationships whilst maintaining appropriate professional boundaries.
- Ability to effectively manage a variable workload.
- Willingness to participate in shaping the future of the provision by working with colleagues across the network and wider community.
- Confidence to engage with local partners to co-produce on out-reach projects.
- Desire to engage with local communities to build resilience and develop assets already in existence.
- Ability to demonstrate emotional resilience and remain composed under pressure.
Person Specification
Qualifications
Essential
- Educated to GCSE or equivalent.
- NVQ 3 or equivalent and/or relevant basic/first level professional qualification or working towards this.
- Demonstrable commitment to professional and personal development.
Desirable
- Mandatory 4-day Health Coaching Training accredited by The Personalised Care Institute, as set out in the NHS England Workforce Development Framework.
Knowledge & Skills
Essential
- Knowledge of the personalised care approach and Primary Care Networks.
- Understanding of the determinants of health to include social, economic, and environmental factors.
- Knowledge of public health issues and health inequalities in Herefordshire.
- Understanding of and commitment to, equality, diversity, and inclusion.
- Knowledge of community development approaches and local outreach programmes of work e.g., Talk Community.
- Knowledge of IT systems to include the ability to use word processing skills, emails and the internet.
Desirable
- Knowledge of the needs of patients with long term conditions.
Other Job Requirements
Essential
- Required to travel to work from practices and other locations as required in order to carry out work across the N&W PCN.
Experience
Essential
- Experience in health promotion and, or health improvement.
- Experience of partnership/collaborative working and of building relationships across a variety of organisations including the voluntary sector.
Desirable
- Experience of working directly in a community development context, adult health and social care, learning support or public health/health improvement (can include unpaid work).
- Experience of supporting people, their families, and carers to change health behaviours and improve wellbeing (can include unpaid work).
- Experience of supporting people with their mental health, either in a paid, unpaid or informal capacity.
- Experience of data collection and using tools to measure the impact of services e.g., Patient Activation Measure.
- Experience using clinical systems or similar e.g., EMIS and case management software.
Personal Qualities
Essential
- Excellent communication and interpersonal skills.
- Ability to build rapport and establish one-to-one relationships whilst maintaining appropriate professional boundaries.
- Ability to effectively manage a variable workload.
- Willingness to participate in shaping the future of the provision by working with colleagues across the network and wider community.
- Confidence to engage with local partners to co-produce on out-reach projects.
- Desire to engage with local communities to build resilience and develop assets already in existence.
- Ability to demonstrate emotional resilience and remain composed under pressure.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
