Taurus Healthcare Limited

Deputy Dispensary Manager

The closing date is 03 June 2025

Job summary

Taurus Healthcare Ltd are advertising this position on behalf of:

Weobley Surgeries & Staunton on Wye Surgeries.

We are excited to offer a rewarding opportunity for a Deputy Dispensary Manager to join our friendly and dedicated team at a rural dispensing GP practice serving a close-knit community of approximately 6,500 patients.

This role is ideal for an experienced dispensary professional looking to take the next step in their career or an established manager seeking a new challenge in a supportive, patient-focused environment.

Working closely with the Dispensary Manager and wider clinical team, you will help oversee the day-to-day operations of the dispensary, ensure high standards of patient care and safety, support compliance with regulatory requirements, and contribute to the development and efficiency of our services.

This is a fantastic opportunity to develop leadership skills, influence positive change, and be part of a progressive rural practice that truly values teamwork and professional growth.

*This position is for a minimum of 28 Hours per week *

* Interviews are expected to be held on Monday 9th June 2025*

Main duties of the job

The post-holder will provide a support role for the Dispensary Manager, and will be required to supervise and lead the Dispensary team to maintain a safe and efficient dispensary service for the practice and its patients.

The post holder will project a positive and friendly image to dispensary patients and other visitors and deal with queries in a professional, courteous and efficient way across both Weobley & Staunton on Wye Surgeries.

To process all relevant prescriptions as authorised by GPs and prescribing nurses, where appropriate, in accordance with the principles of good practice, dispensing and sale of prescriptions and medicines/appliances and assist with stock control, ordering and re-stocking of the dispensary.

About us

Taurus Healthcare Ltd is advertising this position on behalf of Weobley Surgeries & Staunton on Wye Surgeries. This means that Weobley & Staunton on Wye Surgeries is the employing organisation and will make the final decision on appointing candidates.

Taurus Healthcare Ltd, on behalf of Weobley & Staunton on Wye Surgeries, will collate all relevant information for the purpose of the recruitment and pre-employment check process.

This information will then be securely transferred to Weobley & Staunton on Wye Surgeries.

Details

Date posted

13 May 2025

Pay scheme

Other

Salary

£17 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

S0001-25-0027

Job locations

The Surgery

Gadbridge Road

Weobley

Hereford

HR4 8SN


Job description

Job responsibilities

Job Responsibilities:

Take requests for prescription repeats via the telephone, online or over the counter.

  • Issue paper and electronic prescriptions to dispensing and non-dispensing patients within the required timescales for monthly repeat prescriptions.
  • Prepare information for GPs regarding requests for Dosset boxes and prepare boxes as appropriate
  • Checking of dispensed prescriptions for signature-endorsements and oversee the sorting into paid/unpaid by doctor.
  • Submission of all unsigned prescriptions to the Partners, ensure nurses prescriptions are completed for stock used, oversee sorting post-dated prescriptions.
  • Ensure that all medicines and appliances dispensed are checked against the prescription and whenever there is doubt about the appropriateness of the item, or about the dose or labelling instructions to check with the authorising doctor or duty doctor.
  • Collect all due prescription charges and ensure that the patient declaration on the reverse of the FP10 is duly filled in and signed by the patient.
  • Ensure that all monies received or handled on behalf of the Practice are appropriately stored and a record kept of all financial transactions.
  • Ensure the relevant checks are performed, these include but are not limited to CDs, PA items, PPA return, expiry dates, owings, fridge temperatures etc.
  • Check incoming stock against the invoice. Enter stock onto EMIS for stock control. Identify any errors in incoming stock and report to wholesaler and re-order item if necessary.
  • Promptly forward all invoices and dispensary related correspondence to the Practice Manager or in her absence, the Assistant Practice Manager according to Practice policy.
  • Take prompt action in response to any drug alert bulletins including advising appropriate staff and patients as required.
  • Operate efficient stock control appropriate to the needs of the Practice with the objective of ensuring continuity of supply for patients and minimising wastage through out of date stock.
  • Ensure that drugs are stored in an appropriate manner in accordance with the accompanying instructions.
  • Ensure safe and effective procurement, storage, dispensing and destruction of controlled drugs.
  • Ensure checking of all injectables and ordering as necessary.
  • Ensure the disposal of returned and out of date stock.
  • Ensure the disposal of out of date controlled drugs with the appropriate officer for destruction.
  • Ensure that refrigerated items are stored at the appropriate temperature and to maintain a temperature control record within GP Teamnet.
  • Maintain full and accurate records of all dispensing transactions incorporating the use of computers when available and appropriate.
  • Ensure that shelves and all work surfaces are regularly cleaned to maintain a high level of hygiene within the dispensary and that all dispensary equipment is kept clean and kept in good working order.
  • Ensure dispensary equipment is accurate and in a good state of repair and kept clean and hygienic.
  • Ensure compliance with Care Quality Commission (CQC) standards.
  • Undertaking other reasonable duties within the framework of the post as directed by the Dispensary Manager.
  • To assist with the end of month submissions to the PPA.
  • To deputise for the Dispensary Manager in their absence.

*A full Job Description & Person Specification is attached to this advert*

Job description

Job responsibilities

Job Responsibilities:

Take requests for prescription repeats via the telephone, online or over the counter.

  • Issue paper and electronic prescriptions to dispensing and non-dispensing patients within the required timescales for monthly repeat prescriptions.
  • Prepare information for GPs regarding requests for Dosset boxes and prepare boxes as appropriate
  • Checking of dispensed prescriptions for signature-endorsements and oversee the sorting into paid/unpaid by doctor.
  • Submission of all unsigned prescriptions to the Partners, ensure nurses prescriptions are completed for stock used, oversee sorting post-dated prescriptions.
  • Ensure that all medicines and appliances dispensed are checked against the prescription and whenever there is doubt about the appropriateness of the item, or about the dose or labelling instructions to check with the authorising doctor or duty doctor.
  • Collect all due prescription charges and ensure that the patient declaration on the reverse of the FP10 is duly filled in and signed by the patient.
  • Ensure that all monies received or handled on behalf of the Practice are appropriately stored and a record kept of all financial transactions.
  • Ensure the relevant checks are performed, these include but are not limited to CDs, PA items, PPA return, expiry dates, owings, fridge temperatures etc.
  • Check incoming stock against the invoice. Enter stock onto EMIS for stock control. Identify any errors in incoming stock and report to wholesaler and re-order item if necessary.
  • Promptly forward all invoices and dispensary related correspondence to the Practice Manager or in her absence, the Assistant Practice Manager according to Practice policy.
  • Take prompt action in response to any drug alert bulletins including advising appropriate staff and patients as required.
  • Operate efficient stock control appropriate to the needs of the Practice with the objective of ensuring continuity of supply for patients and minimising wastage through out of date stock.
  • Ensure that drugs are stored in an appropriate manner in accordance with the accompanying instructions.
  • Ensure safe and effective procurement, storage, dispensing and destruction of controlled drugs.
  • Ensure checking of all injectables and ordering as necessary.
  • Ensure the disposal of returned and out of date stock.
  • Ensure the disposal of out of date controlled drugs with the appropriate officer for destruction.
  • Ensure that refrigerated items are stored at the appropriate temperature and to maintain a temperature control record within GP Teamnet.
  • Maintain full and accurate records of all dispensing transactions incorporating the use of computers when available and appropriate.
  • Ensure that shelves and all work surfaces are regularly cleaned to maintain a high level of hygiene within the dispensary and that all dispensary equipment is kept clean and kept in good working order.
  • Ensure dispensary equipment is accurate and in a good state of repair and kept clean and hygienic.
  • Ensure compliance with Care Quality Commission (CQC) standards.
  • Undertaking other reasonable duties within the framework of the post as directed by the Dispensary Manager.
  • To assist with the end of month submissions to the PPA.
  • To deputise for the Dispensary Manager in their absence.

*A full Job Description & Person Specification is attached to this advert*

Person Specification

Skills & Abilities

Essential

  • Excellent communicator both verbally and written demonstrated with people at all levels and in all circumstances.
  • Ability to organise own tasks and work systematically..
  • Excellent Leadership and interpersonal skills.
  • Excellent communicator both verbally and written demonstrated with people at all levels and in all circumstances.
  • Ability to respect confidentiality at all times.
  • An enquiring mind with a willingness to learn new skills and procedures.

Personal Attributes

Essential

  • Be able to demonstrate an understanding and commitment to working within a large Primary Care Team.
  • Ability to remain calm under pressure.
  • Capable of working supervised.
  • Capable of consistent accuracy and concentration under pressure.
  • Keen to learn new skills.

Desirable

  • Self-motivated but aware of limits of authority.

Qualifications

Essential

  • Good level of education to GCSE standard or equivalent.
  • BTEC/NPA qualification in Dispensing or similar standard of training ie. NVQ Level 2 in Dispensing.

Experience

Essential

  • Previous stock and quality control experience.
  • Computer literate with excellent keyboard skills.
  • Used to handling and reconciling cash.
  • Self-starter, able to work on own initiative, following set procedures and protocols.
  • Previous experience of working in General Practice Dispensary or Hospital Pharmacy.

Desirable

  • Previous Supervisory/Leadership role.
  • Use of clinical system software eg. EMIS.
  • Patient/Customer Care experience.

Knowledge & Understanding

Essential

  • Demonstrate an understanding and commitment to good standards of patient care.
  • Enjoys working as part of a Primary Care Team.
  • Flexible in approach to work and ability to cover colleagues during leave/busy periods.

Desirable

  • Understanding of and commitment to Health & Safety in the workplace.
Person Specification

Skills & Abilities

Essential

  • Excellent communicator both verbally and written demonstrated with people at all levels and in all circumstances.
  • Ability to organise own tasks and work systematically..
  • Excellent Leadership and interpersonal skills.
  • Excellent communicator both verbally and written demonstrated with people at all levels and in all circumstances.
  • Ability to respect confidentiality at all times.
  • An enquiring mind with a willingness to learn new skills and procedures.

Personal Attributes

Essential

  • Be able to demonstrate an understanding and commitment to working within a large Primary Care Team.
  • Ability to remain calm under pressure.
  • Capable of working supervised.
  • Capable of consistent accuracy and concentration under pressure.
  • Keen to learn new skills.

Desirable

  • Self-motivated but aware of limits of authority.

Qualifications

Essential

  • Good level of education to GCSE standard or equivalent.
  • BTEC/NPA qualification in Dispensing or similar standard of training ie. NVQ Level 2 in Dispensing.

Experience

Essential

  • Previous stock and quality control experience.
  • Computer literate with excellent keyboard skills.
  • Used to handling and reconciling cash.
  • Self-starter, able to work on own initiative, following set procedures and protocols.
  • Previous experience of working in General Practice Dispensary or Hospital Pharmacy.

Desirable

  • Previous Supervisory/Leadership role.
  • Use of clinical system software eg. EMIS.
  • Patient/Customer Care experience.

Knowledge & Understanding

Essential

  • Demonstrate an understanding and commitment to good standards of patient care.
  • Enjoys working as part of a Primary Care Team.
  • Flexible in approach to work and ability to cover colleagues during leave/busy periods.

Desirable

  • Understanding of and commitment to Health & Safety in the workplace.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Taurus Healthcare Limited

Address

The Surgery

Gadbridge Road

Weobley

Hereford

HR4 8SN


Employer's website

https://www.herefordshiregeneralpractice.co.uk (Opens in a new tab)

Employer details

Employer name

Taurus Healthcare Limited

Address

The Surgery

Gadbridge Road

Weobley

Hereford

HR4 8SN


Employer's website

https://www.herefordshiregeneralpractice.co.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Details

Date posted

13 May 2025

Pay scheme

Other

Salary

£17 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

S0001-25-0027

Job locations

The Surgery

Gadbridge Road

Weobley

Hereford

HR4 8SN


Supporting documents

Privacy notice

Taurus Healthcare Limited's privacy notice (opens in a new tab)