Job summary
Workwell Health & Wellbeing Coach
Fixed Term until March 2026.
This is an exciting opportunity
to work in a brand new role within Talk Wellbeing Prevention Services,
working across Herefordshire Primary Care Networks. The role will give you a
unique chance to work as a member of the Talk Wellbeing team, whilst also
building links with a range of other local services and be part of a county
wide Work and Health coach network.
The successful candidate will be
part of the Workwell programme and will work with people from a range of
backgrounds to help them return to work. They will work closely with
participants within the local community to assess the barriers they
experience in returning to work and provide support and coaching along with
health and employment advice to overcome these barriers and return to work.
This
role would suit someone with previous experience of coaching and mentoring,
clinical experience is not required and training will be provided for the
successful candidate
Main duties of the job
Workwell is a prevention and early intervention
service to support people to overcome health conditions that affect their
ability to start, stay and succeed in work.
The successful applicant will will manage a
caseload of people whose barriers to employment may be because of physical
health, mental health and/or social situations.
Using the WorkWell pathway work plan, the post
holder will provide one to one coaching and assist participants to access
either in-house support or signpost and refer to other support and well being
services.
The successful applicant will support the below
groups of people to access the help and support they need to return to, stay
in or start work:
People who are in work but are finding work
difficult because of their health condition. They may be experiencing short
episodes of sickness which they or their employer feel are getting worse.
People who are employed but are currently off
sick and would benefit from support to return to work.
People who have recently fallen out of employment and are looking to return to the workplace in a different role as soon as possible.
About us
Taurus
Healthcare was established in 2012, as the provider arm of the GP Federation
serving 185,000 patients in Herefordshire. Founded and owned by the partners
of the entire Herefordshire Primary Care community, Taurus is focused on
providing excellent out of hospital services for patients. Our ethos is to
provide high quality and cost-effective health outcomes that are delivered as
close as possible to the patients home, whilst ensuring that patients who do
require in hospital services are seen as quickly and effectively as possible.
At
Taurus Healthcare we strive to create a diverse, inclusive workplace, and
welcome applications from candidates from all backgrounds including those
from Military Veterans and family members of serving personnel.
Taurus
Healthcare offer many employee benefits, such as:
Access to a generous NHS pension scheme.
33 to 38 days annual leave entitlement, including
bank holidays, depending on service (pro rata for part-time staff).
Access to an extensive Employee Benefits
Programme (Vivup) offering:
o
24/7 access to counselling services
o
Salary sacrifice scheme for cars and bikes
o
Access to a wide range of discounts from national
retailers
Access to the Blue Light extensive discount
scheme.
Job description
Job responsibilities
The
Health and Wellbeing Coach will work closely with the primary care team to help
people who need support to develop the knowledge, skills, and confidence to
manage their health and wellbeing in order to start, stay and succeed in work.
The
post holder will be one of three coaches working in Talk Wellbeing, working across
all 5 Herefordshire Primary Care Networks.
They will conduct assessments to identify the key health barriers to
employment and provide health and employment advice to overcome those
barriers. They will manage a caseload of
people whose barriers to employment may be because of physical health, mental
health and/or social situations. Using
the WorkWell pathway work plan, the post holder will provide 1:1 coaching and
prescribe either multi-disciplinary in-house support or signpost and refer to
external services.
The
post holder will facilitate access to the service quickly to the following
groups of individuals:
People
who are currently working but struggling to remain active in their role because
of their health condition. They may be
experiencing periodic episodes of sickness which they or their employer feels are
getting worse.
People
who are employed but currently off sick and would benefit from support to
return to work.
People
who have recently fallen out of employment and are looking to return to the
workplace in a different role as soon as possible.
Post
holders will not be required to work with people who have experienced long-term
economic inactivity, there are other services available for these people.
JOB CONTEXT
This
is a WorkWell employment support project for eligible adults in Herefordshire.
Broad scope of service:
Participants
home address OR address of their GP/local Jobcentre Plus must fall within
Herefordshire or Worcestershire.
Participants
must be over 16.
Participants
must have the right to work in the UK.
Participants
have a health-related barrier to work.
The
service will assist participants to progress their journey towards employment
who are experiencing barriers into employment, support participants to remain
in work who are on long term sick leave or struggling in the workplace due to a
health condition.
The
service will use a coaching based approach and use light-touch holistic therapy
or triage to provide early-intervention work and a health assessment service.
The service will provide advice to potential employers on how to approach
considering reasonable adjustments and retention of employees where necessary.
This service will reduce health inequalities as employment is evidenced as a
way of maintaining good health and well-being.
Flexibility
and adaptability are required due to the unpredictability of the environment
and resource availability under which work will need to be carried out.
Staff
will work to Tauruss lone worker policy and ensure that they have a mobile
phone in working order so that communications can be achieved at all times.
Main Responsibilities
The core purpose of the role
is to support participants to Start, Stay and Succeed in work. The post holder will be expected to work
flexibly, using their judgement, training and professional experience to
achieve this goal. This may include the
following non-exhaustive list of activities:
1.
Receive
and process referrals directly from Primary Care colleagues with the PCN the
post holder is based in.
2.
Receive
referrals from Job Centre Plus and Employers
3.
Validate
participants eligibility prior to offering support.
4.
Manage
a caseload of participants who have common mental, physical and social health
problems or long-term conditions.
5.
Carry
out assessments to identify barriers and develop action plans in agreement with
the individual to overcome those barriers
6.
Provide
coaching and other light-touch holistic support on a 1:1 basis to support the
delivery of the participants plan,
7.
Onward
referral to other services where additional support beyond the 1:1 support is
required. This may include a wide range
of health and employment related support as needed to address the participants
needs.
8.
Work
with external organisations as needed to support the participants journey
through the Workwell pathway.
9.
Deliver
group sessions for participants where cohorts exist and enable a more efficient
way of working.
10. To maintain detailed and accurate case
notes, action plans and WorkWell participant paperwork and upload these on to
the management information system within the allocated timeframe.
11. To collect and record specified
management information, as determined by the line manager, and respond to
requests for management information from service commissioners and DWP.
12. Support training with colleagues from
external organisations to help raise awareness and improve their knowledge
about this pilot and the WorkWell model, as well as supporting them to
understand the common barriers and LTCs.
13. To travel across a reasonable area (as
determined by the line manager) to deliver services to participants who are
unable to access the service at the normal base.
Along
with your main duties, you will also be expected to carry out any other duties
that are reasonably asked of you.
Job description
Job responsibilities
The
Health and Wellbeing Coach will work closely with the primary care team to help
people who need support to develop the knowledge, skills, and confidence to
manage their health and wellbeing in order to start, stay and succeed in work.
The
post holder will be one of three coaches working in Talk Wellbeing, working across
all 5 Herefordshire Primary Care Networks.
They will conduct assessments to identify the key health barriers to
employment and provide health and employment advice to overcome those
barriers. They will manage a caseload of
people whose barriers to employment may be because of physical health, mental
health and/or social situations. Using
the WorkWell pathway work plan, the post holder will provide 1:1 coaching and
prescribe either multi-disciplinary in-house support or signpost and refer to
external services.
The
post holder will facilitate access to the service quickly to the following
groups of individuals:
People
who are currently working but struggling to remain active in their role because
of their health condition. They may be
experiencing periodic episodes of sickness which they or their employer feels are
getting worse.
People
who are employed but currently off sick and would benefit from support to
return to work.
People
who have recently fallen out of employment and are looking to return to the
workplace in a different role as soon as possible.
Post
holders will not be required to work with people who have experienced long-term
economic inactivity, there are other services available for these people.
JOB CONTEXT
This
is a WorkWell employment support project for eligible adults in Herefordshire.
Broad scope of service:
Participants
home address OR address of their GP/local Jobcentre Plus must fall within
Herefordshire or Worcestershire.
Participants
must be over 16.
Participants
must have the right to work in the UK.
Participants
have a health-related barrier to work.
The
service will assist participants to progress their journey towards employment
who are experiencing barriers into employment, support participants to remain
in work who are on long term sick leave or struggling in the workplace due to a
health condition.
The
service will use a coaching based approach and use light-touch holistic therapy
or triage to provide early-intervention work and a health assessment service.
The service will provide advice to potential employers on how to approach
considering reasonable adjustments and retention of employees where necessary.
This service will reduce health inequalities as employment is evidenced as a
way of maintaining good health and well-being.
Flexibility
and adaptability are required due to the unpredictability of the environment
and resource availability under which work will need to be carried out.
Staff
will work to Tauruss lone worker policy and ensure that they have a mobile
phone in working order so that communications can be achieved at all times.
Main Responsibilities
The core purpose of the role
is to support participants to Start, Stay and Succeed in work. The post holder will be expected to work
flexibly, using their judgement, training and professional experience to
achieve this goal. This may include the
following non-exhaustive list of activities:
1.
Receive
and process referrals directly from Primary Care colleagues with the PCN the
post holder is based in.
2.
Receive
referrals from Job Centre Plus and Employers
3.
Validate
participants eligibility prior to offering support.
4.
Manage
a caseload of participants who have common mental, physical and social health
problems or long-term conditions.
5.
Carry
out assessments to identify barriers and develop action plans in agreement with
the individual to overcome those barriers
6.
Provide
coaching and other light-touch holistic support on a 1:1 basis to support the
delivery of the participants plan,
7.
Onward
referral to other services where additional support beyond the 1:1 support is
required. This may include a wide range
of health and employment related support as needed to address the participants
needs.
8.
Work
with external organisations as needed to support the participants journey
through the Workwell pathway.
9.
Deliver
group sessions for participants where cohorts exist and enable a more efficient
way of working.
10. To maintain detailed and accurate case
notes, action plans and WorkWell participant paperwork and upload these on to
the management information system within the allocated timeframe.
11. To collect and record specified
management information, as determined by the line manager, and respond to
requests for management information from service commissioners and DWP.
12. Support training with colleagues from
external organisations to help raise awareness and improve their knowledge
about this pilot and the WorkWell model, as well as supporting them to
understand the common barriers and LTCs.
13. To travel across a reasonable area (as
determined by the line manager) to deliver services to participants who are
unable to access the service at the normal base.
Along
with your main duties, you will also be expected to carry out any other duties
that are reasonably asked of you.
Person Specification
Qualifications
Essential
- Educated to GCSE or equivalent
Desirable
- NVQ 3 or equivalent and/or relevant basic/first level professional qualification or working towards this
Person Specification
Qualifications
Essential
- Educated to GCSE or equivalent
Desirable
- NVQ 3 or equivalent and/or relevant basic/first level professional qualification or working towards this
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
