Part-Time Dispenser/Dispensary Assistant - General Practice

Job responsibilities

Primary Responsibilities :

The following are the core responsibilities of the Dispenser. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

a. To be responsible for checking all medicines dispensed, ensuring there are no discrepancies.

b. Dispensing medicines to the entitled population safely and accurately.

c. Collecting prescription charges in accordance with dispensary protocol.

d. Maintaining stock levels within the dispensary, liaising with the lead dispenser to facilitate reordering.

e. Receiving and storing supplies in accordance with current policy, ensuring the cold chain is maintained where applicable.

f. Ensuring controlled drugs are dispensed in accordance with practice policy.

g. Safe disposal of returned and / or out of date medicines.

h. Ensuring all repeat prescriptions are processed within a 48-hour timeframe.

i. Providing patients with advice regarding all prescription matters.

j. Process prescription requests via email, phone, fax, face-to-face and online

k. Processing Dossett boxes.

l. Assisting the Dispensary Supervisor in the preparation of monthly returns.

m. Maintaining a clean and safe working environment at all times.

n. Maintain accurate records at all times, coding entries appropriately.

Secondary Responsibilities :

In addition to the primary responsibilities, the dispenser may be requested to:

a. Partake in audit as directed by the audit lead.

b. Provide guidance for trainee dispensary staff and students as necessary.

c. Remain current with the latest guidance ensuring the dispensary conforms to NICE, CQC etc guidance.

* A full Job Description & Person Specification is attached to this advert*

Qualifications

Essential

• Qualified Dispenser (NVQ Level 2)
• GCSE (or equivalent) English & Maths at Grade C or above.

Skills

Essential

• Excellent communication skills ,written and oral.
• Strong IT skills.
• Clear, polite telephone manner
• Competent in the use of Office and Outlook
• EMIS, Systmone ,Vision user skills.
• Ability to promote best practice regarding all pharmaceutical matters
• Effective time management, Planning & Organising.
• Ability to work as a team member and autonomously.
• Good interpersonal skills.
• Problem solving & analytical skills.
• Ability to follow policy and procedure.

Desirable

• Capable of managing payments ,invoices, cash etc.
• Ability to effectively manage stock, including ordering, rotation, disposal etc.

Other Requirements

Essential

• Flexibility to work outside of core office hours.
• Disclosure Barring Service check.
• Evidence of continuing professional development.

Personal Qualities

Essential

• Polite and confident.
• Flexible and cooperative.
• Motivated.
• Forward thinker.
• High levels of integrity and loyalty.
• Sensitive and empathetic in distressing situations.
• Ability to work under pressure.

Experience

Essential

• Experience of working in a dispensary.
• Experience working with the general public and patients.

Desirable

• Experience of working in primary care.
• Broad knowledge of General Practice.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).