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Watlington Health Limited

Dispenser / Checker

The closing date is 17 October 2025

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Job summary

An exciting opportunity has arisen for an experienced dispenser to join our busy Pharmacy team.

The available post is for 18.5 hours per week, with flexibility to cover holiday and sickness at short notice.

Rate of pay will be dependent on experience.

Applicants should have experience in dispensing with a minimum of NVQ2 in dispensary / Pharmacy services.

Main duties of the job

Compliance & SOPs: Follow all Pharmacy and Dispensary Standard Operating Procedures (SOPs) and relevant dispensing guidelines.

Dispensing & Accuracy: Process authorised prescriptions, dispense medicines/appliances using the dispensing robot, prepare dossette boxes, and ensure items are checked against prescriptions. Seek guidance from a pharmacist or doctor if in doubt.

Prescription Management: Endorse prescription forms, manage repeat prescriptions on the computer system, and ensure accurate record keeping. Collect prescription charges and ensure patient declarations are correctly completed.

Stock Control & Ordering: Operate efficient stock control, order drugs when required, monitor expiry dates, and ensure proper storage (including cold chain management with temperature logs).

Quality & Safety: Respond promptly to drug alerts, maintain high hygiene standards for work areas and equipment, and ensure safe handling of medicines.

Administration: Forward invoices and correspondence promptly to the Practice Manager/Pharmacist and maintain accurate transaction records.

Training & Development: Undertake training to maintain competence, with potential progression towards an Accuracy Checking Technician (ACT) qualification.

Other Duties: Carry out any other reasonable tasks as requested by the Partners or Management to support an efficient and high-quality dispensing service.

About us

We are a GP surgery and Pharmacy hybrid in Norfolk offering a supportive working environment with opportunities for development and training.

You will be eligible for the NEST pension scheme and entitled to 25 days annual leave pro rata in addition to bank holidays.

Date posted

29 September 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

R0010-25-0001

Job locations

Watlington Medical Centre

Rowan Close

Watlington

King's Lynn

Norfolk

PE33 0TU

Job description

Job responsibilities

DUTIES & RESPONSIBLITIES

Follow Pharmacy and Dispensary SOPs at all times.

Process all authorised prescriptions where appropriate in accordance with the principle of good practice as described in the Dispensing Doctors Association Dispensing Guidelines and Pharmacy SOPs.

Ensure that all medicines and appliances dispensed (with the use of the dispensing robot) are checked against the prescription and whenever there is doubt about the appropriateness of the item, or about the dose or labelling instructions to check with the Pharmacist or authorising doctor (or On Call doctor).

Making up and checking of dossette boxes.

Endorse all prescription forms as appropriate ready for the end of month process.

Promptly forward all invoices and dispensary related correspondence to the Practice Manager or Pharmacist in accordance with practice policy.

Operate efficient stock control appropriate to the needs of the practice with the objective of ensuring continuity of supply for patients and minimising wastage through out of date stock.

Order drugs from wholesalers and representatives as and when required, making use of the computer ordering system.

Ensure that drugs are stored in an appropriate manner in accordance with the accompanying instructions.

Ensure that all shelves and all work surfaces are regularly cleaned to maintain a high level of hygiene.

Ensure that all equipment is kept clean and kept in good working order

Take prompt action in response to any drug alert bulletins that may be received from time to time

Ensure that refrigerated items are stored at the appropriate temperature and to maintain a temperature control record / log book

Maintain full and accurate records of all transactions incorporating the use of computers as appropriate.

Undertake any necessary work as may be required and appropriate to maintain a high standard and efficient dispensing service.

Ensure repeat prescriptions are regularly entered on the computer system and printed out.

Collect all due prescription charges and ensure that the patient declaration on the reverse of the FP10 is duly filled in and signed by the patient. In circumstances where the patient is physically unable to do so the dispenser may fill in the declaration on the patients behalf but only when completely satisfied that the declaration is correct.

Undertake training as appropriate to ensure necessary skills and competence required.

Potential to work towards ACT qualification.

Maintain confidentiality at all times

Maintain awareness of and compliance with the Practice Procedural Guidelines and General Health & Safety Regulations within the Practice

Undertake any further duties that may be required from time to time as requested by the Partners or Management team.