Job summary
An exciting opportunity has arisen for a Duty Pharmacist to join our friendly team within Holme Pharmacy, Holme on Spalding Moor. In addition to providing pharmacy dispensing supervision and services,the successful candidate will have the option to study towards becoming an Independent Prescriber with the support of a GP Partner and the Superintendent Pharmacist (subject to the completion of a probationary period).
The right
candidate will possess a strong work ethic, have the ability to remain calm
under pressure, have experience working in a fast-paced community pharmacy and
have an interest in supporting business development.
Main duties of the job
Working
alongside the Superintendent Pharmacist and Pharmacy Manager, the Duty
Pharmacist will be responsible for the daily supervision of safe and effective
advice and dispensing of medications. In addition, the Duty Pharmacist will
deliver a range of clinical services to patients including NHS services, public
health services and private services.
About us
As well as the superintendent pharmacist, we employ a pharmacy manager (also a pharmacy technician), two counter assistants, four dispensers, a delivery driver, a duty
pharmacist and an operations manager. We hold a 40-hour license and are open
for customers Mon-Fri 08:30-12:30 and 14:00-18:00.
We dispense prescriptions for the Holme-on-Spalding-Moor locality as
well as hosting collection points at Brough & South Cave surgeries. In
addition to prescription services, our pharmacy offers services such as flu
vaccines, consultations, Pharmacy First, minor ailments and much more.
Job description
Job responsibilities
Dispensing
- Check all prescriptions prepared by dispensing
staff to confirm that they have been correctly dispensed.
- Provide counselling to patients on new or
continuing prescribed medication.
- Work with the dispensing staff to resolve
medication queries efficiently.
- Liaising with patients and prescribers to agree
alternative medication when there are medication shortage issues.
- Conduct weekly CD (controlled drug) and
methadone balance checks in line with SOPs.
- Conduct patient assessments to determine the
necessity of dosette boxes for medication. Ensure weekly prescriptions are in
place for those who are assessed as needing their medication issued weekly.
Ensure a disability assessment has been completed for all those who need 28-day
dosettes issuing under the Equality Act.
- Destroy out of date or returned controlled drugs
in line with standard operating procedures and national guidance.
- Provide assistance to the dispensary team
including completing dispensing duties as required.
- Check patient Summary Care Records as required
for patient care, following GDPR and Information Governance guidelines.
- Support collection point staff with the safe
delivery and collection of patient medications.
Services
- Deliver a range of NHS services, private
services and public health contracts, ensuring that guidelines are followed and
correct claims are made. Including but not limited to, vaccinations, new
medicines service, emergency contraception, ear microsuction and supervised
consumption of methadone.
- Maintain appropriate professional registration
and development to deliver the required services.
- Ensure that services provided are reported via PharmOutcomes
and other relevant systems promptly.
Buildings & IT
- Troubleshoot IT problems, involving Emis Health
and other providers where required.
- Regularly check the pharmacy NHS email account
for referrals, alerts and other time-sensitive emails.
- Notify Practice Operations Manager in the event
of any building defects. Notify Pharmacy Manager in the event of any equipment
defects or other safety concerns.
Contractual, Governance & Finance
To assist the Superintendent Pharmacist and
Pharmacy Manager to:
- Take necessary action when the pharmacy is
notified of alerts & recalls, liaising with the Pharmacy Manager &
Superintendent Pharmacist where appropriate. Ensure that any action taken is
fully documented.
- Action, record & report near misses and
significant events in line with standard operating procedures.
- Work within the boundaries of the General Data
Protection Regulations (GDPR), escalating any issues to the Pharmacy Manager as
required.
- Ensure that the pharmacy is compliant with GPhC
guidance and can evidence this in the event of an inspection.
- Act as the first point of contact for any
complaints, addressing them in a professional and courteous manner. Escalate
complaints as required and ensure details are fully documented in line with
pharmacy policy.
- Complete two clinical audits per year to meet
quality payment scheme requirements.
- Analyse and report on the Community Pharmacy
Patient Questionnaire (CPPQ) results compiled by the Pharmacy Assistants in
line with Quality Payment Scheme guidance. Share the results with staff and the
OPL Strategy Group.
- Deliver
Health Promotion within the pharmacy as part of the Healthy Living Scheme and
in line with national campaigns. Promote via a variety of means including
social media, in-store posters, leaflets and any other appropriate medium.
- Maintain profitability in the pharmacy through
effective claiming of income and effective management of expenditure.
- Complete the month end process, ensuring returns
are sent by the deadline date. Ensure prescriptions are endorsed correctly,
overleaf completed by patient, counted, recorded and filed ready to be sent to
the PPA for reimbursement at the end of each month.
Communication & Meetings
- Attend periodic staff meetings to discuss
upcoming changes and provide training and support.
- Share knowledge of upcoming changes with the Pharmacy
Manager & Superintendent Pharmacist as necessary.
Miscellaneous
- This job description is not exhaustive and may
be adjusted periodically after review and consultation.
- You will also be expected to carry out any
reasonable duties, which may be requested from time-to-time.
- Work safely at all times in accordance with
legislation requirement and pharmacy policy and procedures.
Job description
Job responsibilities
Dispensing
- Check all prescriptions prepared by dispensing
staff to confirm that they have been correctly dispensed.
- Provide counselling to patients on new or
continuing prescribed medication.
- Work with the dispensing staff to resolve
medication queries efficiently.
- Liaising with patients and prescribers to agree
alternative medication when there are medication shortage issues.
- Conduct weekly CD (controlled drug) and
methadone balance checks in line with SOPs.
- Conduct patient assessments to determine the
necessity of dosette boxes for medication. Ensure weekly prescriptions are in
place for those who are assessed as needing their medication issued weekly.
Ensure a disability assessment has been completed for all those who need 28-day
dosettes issuing under the Equality Act.
- Destroy out of date or returned controlled drugs
in line with standard operating procedures and national guidance.
- Provide assistance to the dispensary team
including completing dispensing duties as required.
- Check patient Summary Care Records as required
for patient care, following GDPR and Information Governance guidelines.
- Support collection point staff with the safe
delivery and collection of patient medications.
Services
- Deliver a range of NHS services, private
services and public health contracts, ensuring that guidelines are followed and
correct claims are made. Including but not limited to, vaccinations, new
medicines service, emergency contraception, ear microsuction and supervised
consumption of methadone.
- Maintain appropriate professional registration
and development to deliver the required services.
- Ensure that services provided are reported via PharmOutcomes
and other relevant systems promptly.
Buildings & IT
- Troubleshoot IT problems, involving Emis Health
and other providers where required.
- Regularly check the pharmacy NHS email account
for referrals, alerts and other time-sensitive emails.
- Notify Practice Operations Manager in the event
of any building defects. Notify Pharmacy Manager in the event of any equipment
defects or other safety concerns.
Contractual, Governance & Finance
To assist the Superintendent Pharmacist and
Pharmacy Manager to:
- Take necessary action when the pharmacy is
notified of alerts & recalls, liaising with the Pharmacy Manager &
Superintendent Pharmacist where appropriate. Ensure that any action taken is
fully documented.
- Action, record & report near misses and
significant events in line with standard operating procedures.
- Work within the boundaries of the General Data
Protection Regulations (GDPR), escalating any issues to the Pharmacy Manager as
required.
- Ensure that the pharmacy is compliant with GPhC
guidance and can evidence this in the event of an inspection.
- Act as the first point of contact for any
complaints, addressing them in a professional and courteous manner. Escalate
complaints as required and ensure details are fully documented in line with
pharmacy policy.
- Complete two clinical audits per year to meet
quality payment scheme requirements.
- Analyse and report on the Community Pharmacy
Patient Questionnaire (CPPQ) results compiled by the Pharmacy Assistants in
line with Quality Payment Scheme guidance. Share the results with staff and the
OPL Strategy Group.
- Deliver
Health Promotion within the pharmacy as part of the Healthy Living Scheme and
in line with national campaigns. Promote via a variety of means including
social media, in-store posters, leaflets and any other appropriate medium.
- Maintain profitability in the pharmacy through
effective claiming of income and effective management of expenditure.
- Complete the month end process, ensuring returns
are sent by the deadline date. Ensure prescriptions are endorsed correctly,
overleaf completed by patient, counted, recorded and filed ready to be sent to
the PPA for reimbursement at the end of each month.
Communication & Meetings
- Attend periodic staff meetings to discuss
upcoming changes and provide training and support.
- Share knowledge of upcoming changes with the Pharmacy
Manager & Superintendent Pharmacist as necessary.
Miscellaneous
- This job description is not exhaustive and may
be adjusted periodically after review and consultation.
- You will also be expected to carry out any
reasonable duties, which may be requested from time-to-time.
- Work safely at all times in accordance with
legislation requirement and pharmacy policy and procedures.
Person Specification
Skills & Knowledge
Essential
- Excellent communication skills (Written and Oral)
- Familiarity with Proscript or similar package and confidence to use on day-to-day basis
- An understanding of General Data Protection Regulations and the need to maintain confidentiality
- Time Management and the ability to work to deadlines
- Strong interpersonal skills
Desirable
- Negotiation and conflict management
- Problem solving skills
Behaviours
Essential
- Caring & compassionate
- Confident & professional manner
- Polite & non-judgemental
- Enthusiastic
- Ability to remain calm under pressure
- Ability to use own initiative
- Self-motivated
- Flexibility
- Ability to organise self and others
Experience
Essential
- Experience of multitasking in a busy setting
- Experience of providing clinical supervision to a team
- Experience of working in a patient focussed environment
Desirable
- Experience working as a community pharmacist
- Experience of negotiating competitive buying prices
- Experience of delivering community pharmacy enhanced services
Qualifications
Essential
- MPharm degree or recognised equivalent
- Registered with General Pharmaceutical Council (GPhC)
Desirable
- CPPE Summary Care Records training
- Influenza & Covid vaccination training
- Pharmacy First accreditation
Person Specification
Skills & Knowledge
Essential
- Excellent communication skills (Written and Oral)
- Familiarity with Proscript or similar package and confidence to use on day-to-day basis
- An understanding of General Data Protection Regulations and the need to maintain confidentiality
- Time Management and the ability to work to deadlines
- Strong interpersonal skills
Desirable
- Negotiation and conflict management
- Problem solving skills
Behaviours
Essential
- Caring & compassionate
- Confident & professional manner
- Polite & non-judgemental
- Enthusiastic
- Ability to remain calm under pressure
- Ability to use own initiative
- Self-motivated
- Flexibility
- Ability to organise self and others
Experience
Essential
- Experience of multitasking in a busy setting
- Experience of providing clinical supervision to a team
- Experience of working in a patient focussed environment
Desirable
- Experience working as a community pharmacist
- Experience of negotiating competitive buying prices
- Experience of delivering community pharmacy enhanced services
Qualifications
Essential
- MPharm degree or recognised equivalent
- Registered with General Pharmaceutical Council (GPhC)
Desirable
- CPPE Summary Care Records training
- Influenza & Covid vaccination training
- Pharmacy First accreditation
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
