Job summary
Were
Hiring aFull Time Dental Nurse/Receptionist
Competitive
Salary:£26,500.00-£29,500.00* per annum, pro rata
*Salary
levels are discussed during interviews and are based on your qualifications and
experience.
Location:Lescudjack
Centre, Penzance
Hours:37.5
hours per week
Application
deadline: 20th March
2026
We have the right to close this advert early.
Interview
date:30th March 2026
Are you passionate about helping others and making a real
difference? Do you want to be part of a team where your work truly impacts your
community, the environment, and the future of healthcare? Then Smile Together
is the place for you!
About the Role:
We are looking for a caring, motivated Dental Nurse /
Receptionist to join our friendly, patient-focused team. Working in our
Penzance clinic will play a dual role providing high-quality clinical support
to our dentists while also delivering a welcoming, efficient front-of-house
experience for our patients.
In surgery, you will assist with clinical procedures,
maintain excellent cross-infection control standards, and help ensure patients
feel comfortable and supported throughout their visit.
On reception, you will be the first point of contact,
managing appointments, handling enquiries, supporting administrative processes,
and creating a positive and professional first impression.
Main duties of the job
What Youll Do
Provide chairside assistance to clinicians across general, urgent, and community dentistry settings. Maintain high standards of infection control and ensure surgeries are prepared, stocked, and cleaned efficiently. Support the delivery of emergency and routine care, including special care and paediatric sessions. Welcome patients at reception, manage appointments, respond to telephone and email enquiries, and ensure a smooth patient journey from arrival to departure. Process payments, maintain accurate patient records, and support administrative systems in line with practice policies. Work as part of a multidisciplinary team delivering care both in-practice and, when required, through community and outreach programmes. Engage with patients compassionately, helping to reduce anxiety and ensure they feel welcomed, informed, and supported at every stage of their visit. Assist with administrative duties including record-keeping, stock control, patient preparation, and general front-of-house organisation.
What Were Looking For:
- GDC-registered Dental Nurse.
- A friendly, positive, and professional attitude with a passion for patient care.
- Strong teamwork skills and the ability to adapt within a dynamic clinical environment.
- Commitment to ongoing development and maintaining high clinical standards.
- Enthusiasm for Smile Togethers mission of improving oral health and reducing inequalities across Cornwall.
About us
Why
Join Us?
Were
more than just a dental practice, were proud to be
the UKs first dental practice to be B Corp
certified
a
Community Interest Company (CIC)
proud
to be employee-owned, giving our team a voice within the business
This
means were committed to doing business differently for the benefit of our
people, the communities we serve, and our planet. From reducing our
environmental toothprint with sustainable practices, to playing an active
role in improving oral health across Cornwall and the Isles of Scilly, our
mission goes beyond dentistry: we change lives and wed love you to be part of
that!
What
Makes Us Unique?
Employee-Owned: Be more than an employee
become a co-owner, shaping the future of Smile Together.
B
Corp Certified:
We use business as a force for good, socially, environmentally and eithically
Community
Focused:
Every day, we work to improve the health and wellbeing of Cornwalls residents,
with special attention to vulnerable and underserved communities.
Paid
Indemnity & GDC Registration:
Weve
got you covered so you can focus on your career.
*Conditions
apply.
Ready
to make a real difference with a team thats passionate about people, the
planet, and positive change? Join Smile Together today!
GDC registration without conditions
Job description
Job responsibilities
Job
Summary:
To
provide clinical support to dentists and therapists, ensuring the effective and
safe delivery of high-quality dental care. The role also involves maintaining
compliance with professional and regulatory standards while supporting
efficient practice operations. The post holder will be required to provide
reliable, efficient and timely reception duties to ensure Smile Together
exceeds patients expectations at every visit and provides and excellent patient
experience.
Travel to provide cover at other clinical
locations within Smile Together will be required on occasions.
Key
accountabilities
Working
in Accordance with GDC Dental Standards and CQC Regulations
As
a General Dental Council (GDC) registered professional, the post holder must:
Adhere
to GDC Standards for the Dental Team, ensuring ethical and effective patient
care.
Maintain
full GDC registration without conditions.
Uphold
clinical governance, infection control (HTM 01-05), and professional conduct
standards.
Commitment
to Patient Experience
Recognise
and demonstrate an understanding of the different journey a patient will
experience depending on their treatment needs and the service being provided to
them
Provide
clear, professional communication to patients about their treatment.
Adapt
care to individual patient needs, ensuring a supportive clinical environment.
Provide
support and reassurance to patients undergoing dental procedures
Maintain
strict patient confidentiality in line with GDPR, GDC, and NHS regulations.
Ensure
secure handling and accurate recording of patient data.
Prevent
unauthorised access to patient information, adhering to information governance
policies.
Manage
the reception area and maintain the reception as a welcoming and tidy area.
Communicate
with patients both in person and on the telephone in a professional manner,
ensuring patient confidentiality is kept at all time.
Clinical
Responsibilities
Provide
chairside assistance and anticipate clinician needs. Assist the dentist during
clinical procedures and make independent judgments with regard to equipment,
instruments and materials
Provide
clinical support for clinicians within a surgery setting, and give appropriate
pre-treatment and post-treatment advice to patients
Maintain
infection control and follow HTM 01-05 guidance.
Assist
in managing medical emergencies and follow safety protocols.
Monitor
and maintain clinical stock control.
Accurately
record patient data, filing and archiving patient records
Support
clinical and professional support colleagues in service improvement and
organisational change and development
Reception
& Patient Support
Provide
reception cover when required, ensuring accurate appointment booking and
professional patient interactions.
Ensure
that patient records are accurate and up to date and that all data is input
correctly.
Be
confident in handling difficult situations and bring to a satisfactory
resolution in accordance with the complaints policy.
Training
& Mentoring
Support
the training of Foundation Dental Nurses and participate in the recruitment and
onboarding of trainees.
Contribute
to service improvement initiatives.
Compliance
& Professional Development
Be responsible for safe working and practice on a day-to-day basis
in sites of clinical activity, ensuring compliance with clinical governance and
legislation, appropriate health, safety and security procedures within the work
area, and reporting accidents, incidents and near misses using the Smile
Together incident reporting procedure
Engage
in continuing professional development (CPD) via the Smile Together Training
Academy and Perform appraisal system.
Actively
engage with Smile Together teams and participate in audit activities, planning
and development sessions, and in-house meetings
Undertake
other reasonable duties as requested by the Practice Managers and Smile
Together Management Team
Professional
Conduct & Organisational Commitment
Act
as a positive ambassador for Smile Together, promoting its vision, mission, and
values.
Support
Smile Togethers social enterprise objectives, contributing to community oral
health initiatives.
Job description
Job responsibilities
Job
Summary:
To
provide clinical support to dentists and therapists, ensuring the effective and
safe delivery of high-quality dental care. The role also involves maintaining
compliance with professional and regulatory standards while supporting
efficient practice operations. The post holder will be required to provide
reliable, efficient and timely reception duties to ensure Smile Together
exceeds patients expectations at every visit and provides and excellent patient
experience.
Travel to provide cover at other clinical
locations within Smile Together will be required on occasions.
Key
accountabilities
Working
in Accordance with GDC Dental Standards and CQC Regulations
As
a General Dental Council (GDC) registered professional, the post holder must:
Adhere
to GDC Standards for the Dental Team, ensuring ethical and effective patient
care.
Maintain
full GDC registration without conditions.
Uphold
clinical governance, infection control (HTM 01-05), and professional conduct
standards.
Commitment
to Patient Experience
Recognise
and demonstrate an understanding of the different journey a patient will
experience depending on their treatment needs and the service being provided to
them
Provide
clear, professional communication to patients about their treatment.
Adapt
care to individual patient needs, ensuring a supportive clinical environment.
Provide
support and reassurance to patients undergoing dental procedures
Maintain
strict patient confidentiality in line with GDPR, GDC, and NHS regulations.
Ensure
secure handling and accurate recording of patient data.
Prevent
unauthorised access to patient information, adhering to information governance
policies.
Manage
the reception area and maintain the reception as a welcoming and tidy area.
Communicate
with patients both in person and on the telephone in a professional manner,
ensuring patient confidentiality is kept at all time.
Clinical
Responsibilities
Provide
chairside assistance and anticipate clinician needs. Assist the dentist during
clinical procedures and make independent judgments with regard to equipment,
instruments and materials
Provide
clinical support for clinicians within a surgery setting, and give appropriate
pre-treatment and post-treatment advice to patients
Maintain
infection control and follow HTM 01-05 guidance.
Assist
in managing medical emergencies and follow safety protocols.
Monitor
and maintain clinical stock control.
Accurately
record patient data, filing and archiving patient records
Support
clinical and professional support colleagues in service improvement and
organisational change and development
Reception
& Patient Support
Provide
reception cover when required, ensuring accurate appointment booking and
professional patient interactions.
Ensure
that patient records are accurate and up to date and that all data is input
correctly.
Be
confident in handling difficult situations and bring to a satisfactory
resolution in accordance with the complaints policy.
Training
& Mentoring
Support
the training of Foundation Dental Nurses and participate in the recruitment and
onboarding of trainees.
Contribute
to service improvement initiatives.
Compliance
& Professional Development
Be responsible for safe working and practice on a day-to-day basis
in sites of clinical activity, ensuring compliance with clinical governance and
legislation, appropriate health, safety and security procedures within the work
area, and reporting accidents, incidents and near misses using the Smile
Together incident reporting procedure
Engage
in continuing professional development (CPD) via the Smile Together Training
Academy and Perform appraisal system.
Actively
engage with Smile Together teams and participate in audit activities, planning
and development sessions, and in-house meetings
Undertake
other reasonable duties as requested by the Practice Managers and Smile
Together Management Team
Professional
Conduct & Organisational Commitment
Act
as a positive ambassador for Smile Together, promoting its vision, mission, and
values.
Support
Smile Togethers social enterprise objectives, contributing to community oral
health initiatives.
Person Specification
Qualifications
Essential
- NEBDN National Diploma
- GDC Registered
Person Specification
Qualifications
Essential
- NEBDN National Diploma
- GDC Registered
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
