Job summary
The
Business Intelligence Analyst will play a key role in supporting data-driven
decision-making across PDSE. The postholder will be responsible for developing,
maintaining, and delivering high-quality performance reporting, and analytical
insight to support operational, clinical, teaching, and research activities.
Working
closely with the Business Performance Manager and a wide range of academic,
clinical, and professional services stakeholders, the role will interpret
complex datasets into meaningful insights that inform planning, performance
management, and strategic development.
Main duties of the job
Key
accountabilities:
Design, develop, and maintain dashboards, and reports
to support business performance monitoring across PDSE
Produce regular and ad-hoc reports covering areas
such as clinical activity, finance, workforce, student activity, and research
performance.
Ensure reporting aligns with institutional,
regulatory, and external reporting requirements
Analyse complex datasets from clinical systems to
identify trends, risks, and opportunities
Provide clear, concise insight and recommendations
to streamline and support operational and strategic decision-making
Work with system owners and data providers to
improve data quality, consistency, and integrity
Support the development and documentation of
reporting standards
Promote best practice in data governance and
information management.
Translate business requirements into effective
analytical solutions and to present findings to a variety of different
audiences in a clear and accessible way
Identify opportunities to automate reporting and
improve efficiency through better use of including BI tools and data solutions
as well as any other
Support project design and delivery from a data
driven perspective
To support the collation and delivery of data and
information to external stakeholders such as NHSE
Keep up to date with developments in business
intelligence, analytics, and data visualisation
Contribute to the ongoing development of the
Business Performance and BI function
About us
Peninsula Dental Social Enterprise (PDSE) are an award-winning Social Enterprise and Community Interest Company. We provide NHS treatment and outreach services to local communities in Devon and Cornwall and we work closely with the University of Plymouths Peninsula Dental School to support the clinical education of its dental healthcare students.
As a social enterprise, we are a values driven organisation with a focus on patient-centred care and addressing local oral health needs.
Job description
Job responsibilities
Key
accountabilities:
Design, develop, and maintain dashboards, and reports
to support business performance monitoring across PDSE
Produce regular and ad-hoc reports covering areas
such as clinical activity, finance, workforce, student activity, and research
performance.
Ensure reporting aligns with institutional,
regulatory, and external reporting requirements
Analyse complex datasets from clinical systems to
identify trends, risks, and opportunities
Provide clear, concise insight and recommendations
to streamline and support operational and strategic decision-making
Work with system owners and data providers to
improve data quality, consistency, and integrity
Support the development and documentation of
reporting standards
Promote best practice in data governance and
information management.
Translate business requirements into effective
analytical solutions and to present findings to a variety of different
audiences in a clear and accessible way
Identify opportunities to automate reporting and
improve efficiency through better use of including BI tools and data solutions
as well as any other
Support project design and delivery from a data
driven perspective
To support the collation and delivery of data and
information to external stakeholders such as NHSE
Keep up to date with developments in business
intelligence, analytics, and data visualisation
Contribute to the ongoing development of the
Business Performance and BI function
Measures
of success:
Successful outcomes to items listed in key accountabilities and
other delegated tasks
Positive feedback (staff, patients and students)
Meets deadlines
Manages competing demands
Adherence to PDSE policies
Appropriate outcomes for patients and students through a motivated
staff group
Job description
Job responsibilities
Key
accountabilities:
Design, develop, and maintain dashboards, and reports
to support business performance monitoring across PDSE
Produce regular and ad-hoc reports covering areas
such as clinical activity, finance, workforce, student activity, and research
performance.
Ensure reporting aligns with institutional,
regulatory, and external reporting requirements
Analyse complex datasets from clinical systems to
identify trends, risks, and opportunities
Provide clear, concise insight and recommendations
to streamline and support operational and strategic decision-making
Work with system owners and data providers to
improve data quality, consistency, and integrity
Support the development and documentation of
reporting standards
Promote best practice in data governance and
information management.
Translate business requirements into effective
analytical solutions and to present findings to a variety of different
audiences in a clear and accessible way
Identify opportunities to automate reporting and
improve efficiency through better use of including BI tools and data solutions
as well as any other
Support project design and delivery from a data
driven perspective
To support the collation and delivery of data and
information to external stakeholders such as NHSE
Keep up to date with developments in business
intelligence, analytics, and data visualisation
Contribute to the ongoing development of the
Business Performance and BI function
Measures
of success:
Successful outcomes to items listed in key accountabilities and
other delegated tasks
Positive feedback (staff, patients and students)
Meets deadlines
Manages competing demands
Adherence to PDSE policies
Appropriate outcomes for patients and students through a motivated
staff group
Person Specification
Behaviours
Essential
- Professional, adaptable, and resilient, with high standards of integrity, a proactive approach, and a commitment to continuous improvement
- Strong analytical mindset with excellent attention to detail and an evidence-based approach to problem solving
- Takes ownership of tasks
- Ability to manage multiple tasks and competing demands
- Demonstrates an ability to manage and participate in a changing environment with a positive attitude.
Experience
Essential
- Significant experience in a Business Intelligence, data analysis, or performance reporting role
- Experience developing dashboards and reports using BI tools (e.g. Power BI or similar)
- Experience working with large, complex datasets from multiple sources
Desirable
- Experience working in higher education, healthcare, or a clinical/academic environment.
- Experience with financial, workforce, or clinical activity data.
Knowledge and Skills
Essential
- Strong analytical skills with the ability to interpret complex data and present clear insight.
- Advanced skills in data manipulation and analysis (e.g. Excel).
- Ability to communicate effectively with both technical and non-technical stakeholders
- Understanding of how internal processes can impact on organisational performance
- Able to prioritise and move between tasks to meet deadlines
- Strong attention to detail and commitment to data quality and accuracy
- Excellent numeracy and literacy skills (minimum GCSE grade C, or equivalent, in maths and English)
Desirable
- Knowledge of NHS, university, or dental school data flows and reporting requirements.
- Understanding of data governance, information standards, and regulatory reporting
Qualifications
Essential
- Educated to degree level or equivalent experience in a relevant discipline (e.g. data analytics, information management, business, health informatics).
Person Specification
Behaviours
Essential
- Professional, adaptable, and resilient, with high standards of integrity, a proactive approach, and a commitment to continuous improvement
- Strong analytical mindset with excellent attention to detail and an evidence-based approach to problem solving
- Takes ownership of tasks
- Ability to manage multiple tasks and competing demands
- Demonstrates an ability to manage and participate in a changing environment with a positive attitude.
Experience
Essential
- Significant experience in a Business Intelligence, data analysis, or performance reporting role
- Experience developing dashboards and reports using BI tools (e.g. Power BI or similar)
- Experience working with large, complex datasets from multiple sources
Desirable
- Experience working in higher education, healthcare, or a clinical/academic environment.
- Experience with financial, workforce, or clinical activity data.
Knowledge and Skills
Essential
- Strong analytical skills with the ability to interpret complex data and present clear insight.
- Advanced skills in data manipulation and analysis (e.g. Excel).
- Ability to communicate effectively with both technical and non-technical stakeholders
- Understanding of how internal processes can impact on organisational performance
- Able to prioritise and move between tasks to meet deadlines
- Strong attention to detail and commitment to data quality and accuracy
- Excellent numeracy and literacy skills (minimum GCSE grade C, or equivalent, in maths and English)
Desirable
- Knowledge of NHS, university, or dental school data flows and reporting requirements.
- Understanding of data governance, information standards, and regulatory reporting
Qualifications
Essential
- Educated to degree level or equivalent experience in a relevant discipline (e.g. data analytics, information management, business, health informatics).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
