Peninsula Dental Social Enterprise CIC

Business Performance Manager

The closing date is 08 February 2026

Job summary

To support and maintain the high quality, cost effective and sustainable delivery of PDSEs business objectives aligned to the vision and values. This role has a broad scope, working across all areas of the business including operations, finance, HR and governance, providing direction and support, driving performance and efficiency.

Main duties of the job

Line management responsibility of senior management team supporting co-ordination of all PDSE activity

Working closely with, and deputising for the Chief Operating Officer

Supporting the creation of, and using data intelligence to maximise performance and efficiency

Creation of and analysis of reports

Communicating performance internally across all areas of the organisation, instilling and maintaining a performance culture

Monitoring and maintaining contractual performance and quality delivery

Effectively and efficiently managing projects across different areas within the organisation, ensuring alignment with timelines, priorities and organisational objectives

Devise and implement performance improvement initiatives

Support accounting and finance function

Write and present business cases for a variety of areas including capital projects

Writing various reports and presenting at executive level

Support business development through engagement with existing and potential providers of income for PDSE, identify opportunities

Writing and scoring bids and tenders

Helping to embed sustainability in all functions across PDSE with financial and environmental benefit

About us

Peninsula Dental Social Enterprise (PDSE) is an award winning Community Interest Company that provides NHS treatment and outreach services to local communities in Devon and Cornwall. As a social enterprise we are a values driven organisation with a focus on patient-centred care and addressing local oral health needs. We work closely with the University of Plymouths Peninsula Dental School to support the clinical education of its dental healthcare students.

Details

Date posted

26 January 2026

Pay scheme

Other

Salary

£58,567 to £65,999 a year

Contract

Permanent

Working pattern

Full-time

Reference number

P0007-26-0002

Job locations

Peninsula Dental School

20 Research Way

Derriford

Plymouth

PL6 8BT


Job description

Job responsibilities

Measures of success:

High levels of business and clinical performance

Performance to contract in all activities

Delivery of PDSE strategy

High quality data and business tools

Demonstration of cost efficiency

High quality project management

Business growth across all activities

Knowledge, Education and Training:

Qualified to degree level or equivalent professional qualification/experience

Experience:

Management/Leadership experience

Experience in writing and delivering business cases and proposals

Experience presenting at senior level

Experience managing contracts and performance

Managerial level experience in dentistry or other healthcare environment (Desirable)

Skills:

Proven decision-making abilities

Ability to negotiate and influence, excellent communication skills

Good financial understanding with experience of analysing and presenting budgets, profit and loss

Ability to manage a variety of tasks, and respond to changing priorities

Behaviours:

Leadership

Assertiveness

Self-motivated

Competence

Self-awareness

Time management, ability to prioritise and manage competing demands

Ability to respond and react to change

Other:

This job description provides a general reflection of the key accountabilities associated with the post; it is expected that the role holder will undertake any other reasonable activities to assist in efficient service delivery.

This job description is not exhaustive and may change as the post develops, but such change will not take place without consultation between the post holder and their manager.

Normal working hours are 08:45 to 17:00 Monday to Friday, however on occasions to meet business need you will be required to work revised hours, typically between 08:00 and 18:00.

The Working Time Regulations apply to all employees of Peninsula Dental Social Enterprise (CIC) In particular, Peninsula Dental Social Enterprise (CIC) will not permit staff to work more than 48 hours in any one week except where there are exceptional service needs where an absolute limit of averaging over a reference period of 17 weeks would apply.

Job description

Job responsibilities

Measures of success:

High levels of business and clinical performance

Performance to contract in all activities

Delivery of PDSE strategy

High quality data and business tools

Demonstration of cost efficiency

High quality project management

Business growth across all activities

Knowledge, Education and Training:

Qualified to degree level or equivalent professional qualification/experience

Experience:

Management/Leadership experience

Experience in writing and delivering business cases and proposals

Experience presenting at senior level

Experience managing contracts and performance

Managerial level experience in dentistry or other healthcare environment (Desirable)

Skills:

Proven decision-making abilities

Ability to negotiate and influence, excellent communication skills

Good financial understanding with experience of analysing and presenting budgets, profit and loss

Ability to manage a variety of tasks, and respond to changing priorities

Behaviours:

Leadership

Assertiveness

Self-motivated

Competence

Self-awareness

Time management, ability to prioritise and manage competing demands

Ability to respond and react to change

Other:

This job description provides a general reflection of the key accountabilities associated with the post; it is expected that the role holder will undertake any other reasonable activities to assist in efficient service delivery.

This job description is not exhaustive and may change as the post develops, but such change will not take place without consultation between the post holder and their manager.

Normal working hours are 08:45 to 17:00 Monday to Friday, however on occasions to meet business need you will be required to work revised hours, typically between 08:00 and 18:00.

The Working Time Regulations apply to all employees of Peninsula Dental Social Enterprise (CIC) In particular, Peninsula Dental Social Enterprise (CIC) will not permit staff to work more than 48 hours in any one week except where there are exceptional service needs where an absolute limit of averaging over a reference period of 17 weeks would apply.

Person Specification

Qualifications

Essential

  • Qualified to degree level or equivalent professional qualification/experience

Experience

Essential

  • Management/Leadership experience
  • Experience in writing and delivering business cases and proposals
  • Experience presenting at senior level
  • Experience managing contracts and performance

Desirable

  • Managerial level experience in dentistry or other healthcare environment

Behaviours

Essential

  • Leadership
  • Assertiveness
  • Self-motivated
  • Competence
  • Self-awareness
  • Time management, ability to prioritise and manage competing demands
  • Ability to respond and react to change

Skills

Essential

  • Proven decision-making abilities
  • Ability to negotiate and influence, excellent communication skills
  • Good financial understanding with experience of analysing and presenting budgets, profit and loss
  • Ability to manage a variety of tasks, and respond to changing priorities
Person Specification

Qualifications

Essential

  • Qualified to degree level or equivalent professional qualification/experience

Experience

Essential

  • Management/Leadership experience
  • Experience in writing and delivering business cases and proposals
  • Experience presenting at senior level
  • Experience managing contracts and performance

Desirable

  • Managerial level experience in dentistry or other healthcare environment

Behaviours

Essential

  • Leadership
  • Assertiveness
  • Self-motivated
  • Competence
  • Self-awareness
  • Time management, ability to prioritise and manage competing demands
  • Ability to respond and react to change

Skills

Essential

  • Proven decision-making abilities
  • Ability to negotiate and influence, excellent communication skills
  • Good financial understanding with experience of analysing and presenting budgets, profit and loss
  • Ability to manage a variety of tasks, and respond to changing priorities

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Peninsula Dental Social Enterprise CIC

Address

Peninsula Dental School

20 Research Way

Derriford

Plymouth

PL6 8BT


Employer's website

https://peninsuladental.org.uk/ (Opens in a new tab)

Employer details

Employer name

Peninsula Dental Social Enterprise CIC

Address

Peninsula Dental School

20 Research Way

Derriford

Plymouth

PL6 8BT


Employer's website

https://peninsuladental.org.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

HR Manager

Beth Morgan

pdse-recruitment@plymouth.ac.uk

Details

Date posted

26 January 2026

Pay scheme

Other

Salary

£58,567 to £65,999 a year

Contract

Permanent

Working pattern

Full-time

Reference number

P0007-26-0002

Job locations

Peninsula Dental School

20 Research Way

Derriford

Plymouth

PL6 8BT


Supporting documents

Privacy notice

Peninsula Dental Social Enterprise CIC's privacy notice (opens in a new tab)