Job summary
We are currently looking for a HR Manager to join our team in Plymouth. This is a fixed-term position for 12 months to cover maternity leave.
Main duties of the job
The successful candidate will manage the HR function for Peninsula Dental Social Enterprise (PDSE) working autonomously with access to external HR / legal support where required. The role holder provides first line HR support for all HR related functions to all employees, managers, and the Board. The successful candidate will lead the development of the HR operations, service and strategy to ensure there is a culture of continuous learning and improvement, customer focus and service excellence. The role holder will ensure the HR operations function is compliant with CQC standards, current employment legislation and best practice. The individual will ensure the operational HR function creates an efficient and effective impression of the organisation to managers, colleagues, potential employees and the general public. The role holder will also provide first line management to the central administration team, including day to day direction, performance management, appraisals, and liaising with other managers to ensure the team are maximising value.
About us
Peninsula Dental Social Enterprise (PDSE) is an award winning Community Interest Company that provides NHS treatment and outreach services to local communities in Devon and Cornwall. As a social enterprise we are a values driven organisation with a focus on patient-centred care and addressing local oral health needs. We work closely with the University of Plymouths Peninsula Dental School to support the clinical education of its dental healthcare students.
Job description
Job responsibilities
Key accountabilities:
- Review and develop HR processes in line with employment law and best practice and
ensure this is communicated effectively across the organisation
- Lead on Wellbeing
- Drive performance through HR
- Responsible for design, development and maintenance of HR policies
- To oversee the recruitment process, including during organisational change, supporting
own team and organisation staff accordingly
- Chair HR related forums and meetings such as HR Strategy and Staff Consultative Groups
- Work with finance and operational managers to ensure operational and financial value is
maximised through the HR function
- Support senior managers and directors to develop the optimum establishment for PDSE
and manage recruitment processes to ensure these remain within agreed budgets
- To attend informal/formal meetings and/or hearings as necessary and advise on
management reports and correspondence in accordance with PDSE procedures
- To assess options, advise, and support managers in all employee relation cases, from
preparation and investigation through to hearings and appeals. Attending meetings with
staff, managers and staff representatives
- To take notes at meetings, ensuring the high standard of note taking and record keeping
- Analyse sickness, ensuring managers are following and effectively progressing with
absence management processes as staff reach trigger points
- Maintain thorough knowledge of employment law and changing working practices, and
anticipate and react accordingly considering any implications for PDSE
- To lead and deliver projects across both HR and the wider organisation
- Work independently having responsibility for a wide range of potentially contentious,
complex issues where no standard procedures or precedent applies and to develop and
deliver creative and innovative solutions that respond to the needs of the organisation
- Support day to day administrative function of organisation, administering documentation,
managing databases and HR software, ensuring accuracy
- Support any other HR or relevant business-related needs
Job description
Job responsibilities
Key accountabilities:
- Review and develop HR processes in line with employment law and best practice and
ensure this is communicated effectively across the organisation
- Lead on Wellbeing
- Drive performance through HR
- Responsible for design, development and maintenance of HR policies
- To oversee the recruitment process, including during organisational change, supporting
own team and organisation staff accordingly
- Chair HR related forums and meetings such as HR Strategy and Staff Consultative Groups
- Work with finance and operational managers to ensure operational and financial value is
maximised through the HR function
- Support senior managers and directors to develop the optimum establishment for PDSE
and manage recruitment processes to ensure these remain within agreed budgets
- To attend informal/formal meetings and/or hearings as necessary and advise on
management reports and correspondence in accordance with PDSE procedures
- To assess options, advise, and support managers in all employee relation cases, from
preparation and investigation through to hearings and appeals. Attending meetings with
staff, managers and staff representatives
- To take notes at meetings, ensuring the high standard of note taking and record keeping
- Analyse sickness, ensuring managers are following and effectively progressing with
absence management processes as staff reach trigger points
- Maintain thorough knowledge of employment law and changing working practices, and
anticipate and react accordingly considering any implications for PDSE
- To lead and deliver projects across both HR and the wider organisation
- Work independently having responsibility for a wide range of potentially contentious,
complex issues where no standard procedures or precedent applies and to develop and
deliver creative and innovative solutions that respond to the needs of the organisation
- Support day to day administrative function of organisation, administering documentation,
managing databases and HR software, ensuring accuracy
- Support any other HR or relevant business-related needs
Person Specification
Experience
Essential
- Significant operational HR experience, providing advice on all employment related matters
- Experience of handling grievance and disciplinary, performance management and sickness
- absence issues
- Experience of developing, writing and implementing employment related policies and procedures. Significant experience of working in a busy HR environment with your own case load
- Ability to manage conflicting demands
- Experience of involvement in change management programmes
- Office administration, creating and maintaining good user-friendly office systems and processes
- Using office IT systems
Qualifications
Essential
- Level 5 or 7 CIPD qualification (or equivalent), or working towards this
- CIPD Professional Registration
- Excellent numeracy and literacy
- Computer literate including competence with Microsoft Office and ability to learn specific business system
Person Specification
Experience
Essential
- Significant operational HR experience, providing advice on all employment related matters
- Experience of handling grievance and disciplinary, performance management and sickness
- absence issues
- Experience of developing, writing and implementing employment related policies and procedures. Significant experience of working in a busy HR environment with your own case load
- Ability to manage conflicting demands
- Experience of involvement in change management programmes
- Office administration, creating and maintaining good user-friendly office systems and processes
- Using office IT systems
Qualifications
Essential
- Level 5 or 7 CIPD qualification (or equivalent), or working towards this
- CIPD Professional Registration
- Excellent numeracy and literacy
- Computer literate including competence with Microsoft Office and ability to learn specific business system
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
