Peninsula Dental Social Enterprise CIC

Business Adminstrator

Information:

This job is now closed

Job summary

We have an exciting opportunity for a Business Administrator to join our Central Team, based in Plymouth.

We are looking for someone with the passion to deliver a high level of administration support to our governance, operations and clinical teams. This role requires an organised individual with the self-motivation to complete tasks independently and prioritise workloads in order to meet deadlines efficiently, as well as being able to work well as part of the wider team. Efficient verbal and written communication skills are essential, as well as being proficient in the use of Microsoft Office applications.

Main duties of the job

Business Administrators provide administrative support to the PDSE Central Team, Senior Management Team and Directors.

About us

Peninsula Dental Social Enterprise (PDSE) are an award-winning Social Enterprise and Community Interest Company. We provide primary care dental services to local communities in Devon and Cornwall, working closely with the University of Plymouths Peninsula Dental School to support the clinical education of its dental healthcare students.

As a social enterprise, we are a values driven organisation with a focus on patient-centred care and addressing local oral health needs.

Details

Date posted

07 December 2023

Pay scheme

Other

Salary

£24,091 to £25,762 a year Pay bands increase with service and performance

Contract

Permanent

Working pattern

Full-time

Reference number

P0007-23-0038

Job locations

Peninsula Dental School

20 Research Way

Derriford

Plymouth

PL6 8BT


Job description

Job responsibilities

All administration tasks including typing documents, preparing reports, producing a range of documents in an accurate and timely manner

Formulating and using a variety of systems to accurately collate, input and maintain data for further analysis

Organise meetings, working closely with the Chair of the meeting to prepare agendas and relevant documentation, taking minutes for meetings and distributing minutes and relevant documentation

Oversee diaries and schedules of work

Ensure compliance is adhered to in line with local and national policies and procedures

Make task-related decisions within designated activities in line with service needs

Prioritise tasks and activities to meet the changing needs of the service

Collaborates with team members to achieve joint projects and objectives

Communicate clearly and liaise with managers, employees and external contacts

Measures of success:

Successful outcomes to all the key accountabilities plus other tasks delegated to the post holder

Successful delivery of key priorities and objectives agreed with manager and as part of the performance development review

Positive feedback from staff, managers and external contacts

Manage competing demands to ensure deadlines are met

Knowledge, education and training:

Good level of education, especially numeracy and literacy

Good knowledge of Microsoft Office systems, especially Word, Outlook and Excel

Experience:

Previous experience in an administration role is desirable, particularly in a similar setting is desirable, e.g. clinical knowledge, HR, finance etc.

Skills:

Ability to work independently in a team environment is desirable

Attention to detail, ensuring a high degree of accuracy

Planning skills

Ability to use initiative and being proactive to manage workload and meet deadlines without direct supervision

Understanding of how internal processes can impact on organisational performance

Excellent interpersonal and communication skills both verbally and written

Behaviours:

  • Demonstrates self-leadership and motivation
  • Demonstrates a positive attitude showing enthusiasm and commitment at all times
  • Demonstrates commitment and support to PDSE as an organisation and to colleagues, Managers and Directors
  • Uses initiative to start and complete tasks without direct supervision
  • Takes ownership of tasks
  • Uses own expertise to support own work and to support others to develop
  • Supports others to achieve goals
  • Forms good working relationships with colleagues to achieve successful outcomes
  • Ability to manage multiple tasks and competing demands

Other:

This job description provides a general reflection of the key accountabilities associated with the post, it is expected that the role holder will undertake any other reasonable activities to assist in efficient service delivery.

This job description is not exhaustive and may change as the post develops, but such change will not take place without consultation between the post holder and his/her manager. Job descriptions should be reviewed at least annually at the appraisal meeting.

Normal working hours are 08:45 to 17:00 Monday to Friday, however on occasions to meet business need you will be required to work revised hours, typically between 08:00 and 18:00.

The Working Time Regulations apply to all employees of Peninsula Dental Social Enterprise (CIC) In particular Peninsula Dental Social Enterprise (CIC) will not permit staff in all employments to work in excess of 48 hours in any one week except where there are exceptional service needs where an absolute limit of averaging over a reference period of 17 weeks would apply.

An enhanced DBS Check will be carried out.

Job description

Job responsibilities

All administration tasks including typing documents, preparing reports, producing a range of documents in an accurate and timely manner

Formulating and using a variety of systems to accurately collate, input and maintain data for further analysis

Organise meetings, working closely with the Chair of the meeting to prepare agendas and relevant documentation, taking minutes for meetings and distributing minutes and relevant documentation

Oversee diaries and schedules of work

Ensure compliance is adhered to in line with local and national policies and procedures

Make task-related decisions within designated activities in line with service needs

Prioritise tasks and activities to meet the changing needs of the service

Collaborates with team members to achieve joint projects and objectives

Communicate clearly and liaise with managers, employees and external contacts

Measures of success:

Successful outcomes to all the key accountabilities plus other tasks delegated to the post holder

Successful delivery of key priorities and objectives agreed with manager and as part of the performance development review

Positive feedback from staff, managers and external contacts

Manage competing demands to ensure deadlines are met

Knowledge, education and training:

Good level of education, especially numeracy and literacy

Good knowledge of Microsoft Office systems, especially Word, Outlook and Excel

Experience:

Previous experience in an administration role is desirable, particularly in a similar setting is desirable, e.g. clinical knowledge, HR, finance etc.

Skills:

Ability to work independently in a team environment is desirable

Attention to detail, ensuring a high degree of accuracy

Planning skills

Ability to use initiative and being proactive to manage workload and meet deadlines without direct supervision

Understanding of how internal processes can impact on organisational performance

Excellent interpersonal and communication skills both verbally and written

Behaviours:

  • Demonstrates self-leadership and motivation
  • Demonstrates a positive attitude showing enthusiasm and commitment at all times
  • Demonstrates commitment and support to PDSE as an organisation and to colleagues, Managers and Directors
  • Uses initiative to start and complete tasks without direct supervision
  • Takes ownership of tasks
  • Uses own expertise to support own work and to support others to develop
  • Supports others to achieve goals
  • Forms good working relationships with colleagues to achieve successful outcomes
  • Ability to manage multiple tasks and competing demands

Other:

This job description provides a general reflection of the key accountabilities associated with the post, it is expected that the role holder will undertake any other reasonable activities to assist in efficient service delivery.

This job description is not exhaustive and may change as the post develops, but such change will not take place without consultation between the post holder and his/her manager. Job descriptions should be reviewed at least annually at the appraisal meeting.

Normal working hours are 08:45 to 17:00 Monday to Friday, however on occasions to meet business need you will be required to work revised hours, typically between 08:00 and 18:00.

The Working Time Regulations apply to all employees of Peninsula Dental Social Enterprise (CIC) In particular Peninsula Dental Social Enterprise (CIC) will not permit staff in all employments to work in excess of 48 hours in any one week except where there are exceptional service needs where an absolute limit of averaging over a reference period of 17 weeks would apply.

An enhanced DBS Check will be carried out.

Person Specification

Experience

Essential

  • Previous experience of working in an administrative or similar role is essential.
Person Specification

Experience

Essential

  • Previous experience of working in an administrative or similar role is essential.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Peninsula Dental Social Enterprise CIC

Address

Peninsula Dental School

20 Research Way

Derriford

Plymouth

PL6 8BT


Employer's website

https://peninsuladental.org.uk/ (Opens in a new tab)

Employer details

Employer name

Peninsula Dental Social Enterprise CIC

Address

Peninsula Dental School

20 Research Way

Derriford

Plymouth

PL6 8BT


Employer's website

https://peninsuladental.org.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

HR Advisor

Sinead Anderson

pdse-recruitment@plymouth.ac.uk

Details

Date posted

07 December 2023

Pay scheme

Other

Salary

£24,091 to £25,762 a year Pay bands increase with service and performance

Contract

Permanent

Working pattern

Full-time

Reference number

P0007-23-0038

Job locations

Peninsula Dental School

20 Research Way

Derriford

Plymouth

PL6 8BT


Supporting documents

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