Job summary
**Important**
Please apply for this post via the Cardiff University
website only:
http://krbsjobs.brassring.com/1033/ASP/TG/cim_jobdetail.asp?partnerid=30011&siteid=5460&AReq=15463BR
The vacancy number is 15463BR.
The Student Counselling Service Manager will lead, develop, and enhance our Student Counselling Service and deliver counselling to student clients.
The Service is delivered from our Centre for Student Life and online. A focus on change and innovation is key, as is a willingness to work in partnership with our wider student support professional staff colleagues across the University and external partners.
The post is full time, 35 hours per week, and open ended.
Salary: £49,794-£54,395 per annum (Grade 7)
This postholder will normally be based at the Cardiff University Centre for Student Life in Cardiff city centre. We work flexibly, therefore some element of home working may be suitable and appropriate at certain times of year. Specific arrangements will be discussed with the successful candidate.
We offer an excellent renumeration package including 37 days annual leave per year plus 8 bank holidays, pro rata for part time staff, as well as access to a range of staff discounts and development opportunities through accredited training.
Main duties of the job
The Student Counselling Service Manager will lead, develop, and enhance our Student Counselling Service and deliver counselling to student clients.
The post is part of the senior management of Health and Wellbeing within the Student Life department. The post holder will contribute to the leadership of the full diversity of our health and wellbeing provision, and the Student Life department more widely.
About us
Working at Cardiff University offers you competitive
remuneration, an impressive array of benefits, excellent career development and
a positive working environment.
We are one of the UKs most innovative, ambitious, and
successful universities and recognise that our success depends largely upon the
commitment, energy and enthusiasm of our people.
That's why we strive to provide excellent working
conditions and policies for our staff, with benefits ranging from generous
leave entitlement to training and development opportunities.
We are committed to supporting and promoting equality and
diversity. Our inclusive environment
welcomes applications from talented people from diverse backgrounds.
Join us and help us achieve our ambition of becoming a
world-leading, research-excellent, educationally outstanding university, driven
by creativity and curiosity, which fulfils its social, cultural and economic
obligations to Cardiff, Wales, and the world.
Job description
Job responsibilities
**Important**
Please apply for this post via the Cardiff University website only:
http://krbsjobs.brassring.com/1033/ASP/TG/cim_jobdetail.asp?partnerid=30011&siteid=5460&AReq=15463BR
The vacancy number is 15463BR.
- It is the University's policy to use the person specification as a key tool for short-listing. Candidates should evidence that they meet ALL of the essential criteria as well as, where relevant, the desirable.
- As part of the application process you will be asked to provide this evidence via a supporting statement.
- Please ensure that the evidence you are providing corresponds with the numbered criteria outlined below.
- Your application will be considered based on the information you provide under each element.
When attaching the supporting statement to your application profile, please ensure that you name it with the vacancy reference number, e.g. Supporting Statement for 15463BR
Key Duties
- Manage and lead the Student Counselling Service, ensuring departmental objectives are communicated and engaged with, planning, organising and delegating work, monitoring progress and intervening as required
- Contribute to the long-term strategic planning and management of the Student Life Department, interpreting strategy into work priorities and setting the standards for the Student Counselling Service as part of our wider Health and Wellbeing provision
- Contribute to the development of initiatives related to student health and wellbeing support broadly which have a University wide impact, including creating new initiatives and developing innovative responses to student mental health needs
- Manage performance, induction and development of the Student Counselling team
- Support and guide team members in welfare issues, escalating as necessary to relevant support areas
- Ensure the delivery of psychological counselling to our students, adapting these according to changes in workload and customer requirements and maintaining relevant professional accreditations across this service
- Collaborate with others in order to develop processes and procedures in delivery of our student counselling provision with a focus on evidence-based service development and continuous improvement
- Undertake the training of others in areas relating to student counselling and our student support provision more broadly
- Undergo personal and professional development that is appropriate to and which will enhance performance and maintain relevant professional accreditations
- Establish working relationships with key contacts to help improve service levels, developing appropriate communication links with the Universitys Schools/Directorates and external agencies as required, particularly the NHS and third sector
- Gather and analyse data to inform decisions, establishing basic trends and patterns in data and creating reports as appropriate
General Duties
- Ensure that an understanding of the importance of confidentiality is applied when undertaking all duties
- Abide by University policies on Health and Safety and Equality and Diversity
- Perform other duties occasionally which are not included above, but which will be consistent with the role
Job description
Job responsibilities
**Important**
Please apply for this post via the Cardiff University website only:
http://krbsjobs.brassring.com/1033/ASP/TG/cim_jobdetail.asp?partnerid=30011&siteid=5460&AReq=15463BR
The vacancy number is 15463BR.
- It is the University's policy to use the person specification as a key tool for short-listing. Candidates should evidence that they meet ALL of the essential criteria as well as, where relevant, the desirable.
- As part of the application process you will be asked to provide this evidence via a supporting statement.
- Please ensure that the evidence you are providing corresponds with the numbered criteria outlined below.
- Your application will be considered based on the information you provide under each element.
When attaching the supporting statement to your application profile, please ensure that you name it with the vacancy reference number, e.g. Supporting Statement for 15463BR
Key Duties
- Manage and lead the Student Counselling Service, ensuring departmental objectives are communicated and engaged with, planning, organising and delegating work, monitoring progress and intervening as required
- Contribute to the long-term strategic planning and management of the Student Life Department, interpreting strategy into work priorities and setting the standards for the Student Counselling Service as part of our wider Health and Wellbeing provision
- Contribute to the development of initiatives related to student health and wellbeing support broadly which have a University wide impact, including creating new initiatives and developing innovative responses to student mental health needs
- Manage performance, induction and development of the Student Counselling team
- Support and guide team members in welfare issues, escalating as necessary to relevant support areas
- Ensure the delivery of psychological counselling to our students, adapting these according to changes in workload and customer requirements and maintaining relevant professional accreditations across this service
- Collaborate with others in order to develop processes and procedures in delivery of our student counselling provision with a focus on evidence-based service development and continuous improvement
- Undertake the training of others in areas relating to student counselling and our student support provision more broadly
- Undergo personal and professional development that is appropriate to and which will enhance performance and maintain relevant professional accreditations
- Establish working relationships with key contacts to help improve service levels, developing appropriate communication links with the Universitys Schools/Directorates and external agencies as required, particularly the NHS and third sector
- Gather and analyse data to inform decisions, establishing basic trends and patterns in data and creating reports as appropriate
General Duties
- Ensure that an understanding of the importance of confidentiality is applied when undertaking all duties
- Abide by University policies on Health and Safety and Equality and Diversity
- Perform other duties occasionally which are not included above, but which will be consistent with the role
Person Specification
Qualifications
Essential
- Degree/NVQ 4 or equivalent professional membership/experience
- Relevant professional accreditation (e.g. BACP, UKCP)
Experience
Essential
- Substantial experience of managing and supervising a counselling team or equivalent.
- Specialist knowledge of record keeping and processes which support the delivery of a counselling provision or equivalent.
- Ability to communicate detailed and complex information effectively and professionally with a wide range of people.
- Experience of managing teams, balancing multiple objectives and priorities and allocating a client load.
- Experience of dealing with performance and welfare issues.
- Evidence of ability to manage and deliver a high quality counselling provision and deliver counselling personally.
- Proven experience in dealing with diverse and challenging problems, including creating innovative responses and new partnerships where no prior precedent exists.
- Evidence of ability to plan the work of a counselling service or equivalent over one year plus time scales, reacting to changes in workload, annual demand cycles and patterns, and strategic change.
Desirable
- Experience of delivering counselling online/remotely.
- Experience of overseeing delivery of counselling or equivalent by a third party/contracted provider.
- Experience of working in a counselling or equivalent setting in a higher education setting.
- Fluency in Welsh (written and oral), delivery of counselling in the Welsh language.
Person Specification
Qualifications
Essential
- Degree/NVQ 4 or equivalent professional membership/experience
- Relevant professional accreditation (e.g. BACP, UKCP)
Experience
Essential
- Substantial experience of managing and supervising a counselling team or equivalent.
- Specialist knowledge of record keeping and processes which support the delivery of a counselling provision or equivalent.
- Ability to communicate detailed and complex information effectively and professionally with a wide range of people.
- Experience of managing teams, balancing multiple objectives and priorities and allocating a client load.
- Experience of dealing with performance and welfare issues.
- Evidence of ability to manage and deliver a high quality counselling provision and deliver counselling personally.
- Proven experience in dealing with diverse and challenging problems, including creating innovative responses and new partnerships where no prior precedent exists.
- Evidence of ability to plan the work of a counselling service or equivalent over one year plus time scales, reacting to changes in workload, annual demand cycles and patterns, and strategic change.
Desirable
- Experience of delivering counselling online/remotely.
- Experience of overseeing delivery of counselling or equivalent by a third party/contracted provider.
- Experience of working in a counselling or equivalent setting in a higher education setting.
- Fluency in Welsh (written and oral), delivery of counselling in the Welsh language.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
