Job summary
Infrastructure Services
The purpose of Infrastructure services is to ensure our services and systems are hosted effectively, securely and efficiently.
The function of Infrastructure services brings all network and hosting infrastructure into a single team which will provide a multi-skilled 24/7 Infra Operations team organised by function and focussed on supporting continual improvement.
The teams are divided into fourcore areas providing technical and service management expertise:
- Hosting
- Cloud centre of excellence
- Connectivity
- Central capabilities
Main duties of the job
The Technical Consultant role uses a wide array of technologies and applications hosted in Cloud environments, supporting Landing Zones and supporting Cloud Infrastructure. This role will provide support primarily within the Infrastructure Operations environment and across the NHS England programme teams. The post-holder will have significant knowledge of their specialist technology area.
The postholder for this role will be a specialist in Infrastructure Technical Consultant (cloud) and will undertake the following:
Delivers technical support for core cloud infrastructure within NHS England.
Develops relationships between Infrastructure Operations Teams and internal/external Stakeholders.
Supporting the Services hosted in the Cloud environments.
. Excellent communication skills, be team-oriented and proactively respond to new challenges in the Infrastructure Operations team.
Manages and maintains own professional knowledge and development in their technical specialism and embraces development opportunities to support new technologies, frameworks and services including the move to Cloud.
About us
Our work supports the NHS to deliver high quality services for patients and best value for taxpayers.
Our staff bring expertise across hundreds of specialisms -- including clinical, operational, commissioning, technology, data science, cyber security, software engineering, education, and commercial -- enabling us to design and deliver high-quality NHS services.
We lead the NHS in England by:
- Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities
- Making the NHS a great place to work, where our people can make a difference and achieve their potential
- Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
- Optimising the use of digital technology, research, and innovation
- Delivering value for money
In 2025 the Government announced that NHS England will gradually merge with the Department of Health and Social Care, leading to full integration. The aim is to create a smaller, more strategic centre that reduces duplication and eliminates waste.
If successful at interview, we will initiate an Inter Authority Transfer (IAT) via the Electronic Staff Record (ESR). This retrieves key data from your current or previous NHS employer to support onboarding, including competency status, Continuous Service Dates (CSD), and annual leave entitlement. You may opt out at any stage of the recruitment process.
Job description
Job responsibilities
You can find further details about the role, including key responsibilities and accountabilities, alongside the organisational structure and person specification in the attached Job Description and other supporting documents.
Secondments
Applicants from within the NHS will be offered on a secondment basis only, agreement should be obtained from their employer prior to submitting the application.
RRP (Recruitment and Retention Premia)
The post of Technical Consultant has been awarded a Recruitment and Retention Premia (RRP) in response to current labour market conditions. In recognition of this, the role attracts an additional monthly RRP payment equal to 13% per annum.
Security Clearance
To meet National Security Vetting requirements, SC clearances require 5 years continuous UK residency. In certain cases, this can be reduced to three years continuous UK residency, withadditional overseas checks for the previous two years.
Candidates who were posted abroad for service with HM Government, Armed Forces or within a UK government role - will still be considered.
Please make sure you meet these requirements before applying for this role. Youdont need to have security clearance level already, however, failure to achieve the requirements for security clearance level after offer, will result in the job offer being withdrawn.
For further advice please check https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/national-security-vetting-clearance-levels#security-check-sc
For further information on National Security Vetting please check National security vetting: clearance levels - GOV.UK, information on the Security Vetting and Clearances Intranet page or contactengland.securityvetting@nhs.net.
Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.
Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.
Job description
Job responsibilities
You can find further details about the role, including key responsibilities and accountabilities, alongside the organisational structure and person specification in the attached Job Description and other supporting documents.
Secondments
Applicants from within the NHS will be offered on a secondment basis only, agreement should be obtained from their employer prior to submitting the application.
RRP (Recruitment and Retention Premia)
The post of Technical Consultant has been awarded a Recruitment and Retention Premia (RRP) in response to current labour market conditions. In recognition of this, the role attracts an additional monthly RRP payment equal to 13% per annum.
Security Clearance
To meet National Security Vetting requirements, SC clearances require 5 years continuous UK residency. In certain cases, this can be reduced to three years continuous UK residency, withadditional overseas checks for the previous two years.
Candidates who were posted abroad for service with HM Government, Armed Forces or within a UK government role - will still be considered.
Please make sure you meet these requirements before applying for this role. Youdont need to have security clearance level already, however, failure to achieve the requirements for security clearance level after offer, will result in the job offer being withdrawn.
For further advice please check https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/national-security-vetting-clearance-levels#security-check-sc
For further information on National Security Vetting please check National security vetting: clearance levels - GOV.UK, information on the Security Vetting and Clearances Intranet page or contactengland.securityvetting@nhs.net.
Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.
Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.
Person Specification
Knowledge & Experience
Essential
- Demonstrable experience delivering AWS services within a complex, enterprise-scale environment.
- Demonstrable experience using automation, scripting and Infrastructure-as-Code (e.g., Python, Terraform, Bash) to deploy, manage, and support cloud services.
- Experience working with Git/GitHub and following DevOps best practices, with an understanding of least privilege principles and cloud security policy.
Qualifications
Essential
- Administrator level Cloud Certification
- Educated to degree level or equivalent experience
Skills
Essential
- Proven ability to lead and own the end-to-end delivery of new cloud services and solutions, ensuring quality and engaging stakeholders throughout.
- Proven ability to negotiate effectively with customers and service owners, and to plan, organise, and prioritise workload whilst managing conflicting demands and expectations.
- Understanding of cloud governance, policy and guardrails, and how they are implemented and maintained in an enterprise environment.
Person Specification
Knowledge & Experience
Essential
- Demonstrable experience delivering AWS services within a complex, enterprise-scale environment.
- Demonstrable experience using automation, scripting and Infrastructure-as-Code (e.g., Python, Terraform, Bash) to deploy, manage, and support cloud services.
- Experience working with Git/GitHub and following DevOps best practices, with an understanding of least privilege principles and cloud security policy.
Qualifications
Essential
- Administrator level Cloud Certification
- Educated to degree level or equivalent experience
Skills
Essential
- Proven ability to lead and own the end-to-end delivery of new cloud services and solutions, ensuring quality and engaging stakeholders throughout.
- Proven ability to negotiate effectively with customers and service owners, and to plan, organise, and prioritise workload whilst managing conflicting demands and expectations.
- Understanding of cloud governance, policy and guardrails, and how they are implemented and maintained in an enterprise environment.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
