NHS England

TIS Delivery Manager

The closing date is 26 January 2026

Job summary

Please note only candidates who can demonstrate experience with delivery management of digital products and agile experience will be considered.

This role presents an exciting opportunity to be part of service that is delivering positive change to our users and stakeholders. We are an multi-disciplinary agile team that develops and maintains digital products and services aimed at supporting and improving Postgraduate Medical and Dental Education (PMDE) and other professions.

As a Delivery Manager, you will drive the delivery of digital products and services at pace. You will build, motivate and support the product team and ensure that they are focused, responsive and delivering value. You will use a range of agile methodologies to remove obstacles and blockers which hinder delivery progress and deliver products and services in an iterative, user centred way.

You will have a clear understanding of delivery methods and practices. We expect you the postholder to be working with stakeholders and users, breaking down barriers and planning at a high level, and at a detailed level where necessary. You will be able to work within the product team, and across other product teams and functions, as well as with third party, especially in managing and supporting shared dependencies and goals.

TIS is a national team and although we have two "hubs" in London and Manchester, you can base yourself from any NHS England office across the country subject to approval.

Main duties of the job

The Delivery Manager will be responsible for one or more products and services within the TIS programme and will work in an agile multi-disciplinary product team with a focus on user-centred design. You will support and motivate the team to achieve outcomes and delivery that meets are users' needs. Specifically, you will:

  • Deliver high quality digital products to end users using appropriate methods.
  • Use agile development methodologies and user centred design.
  • Use of tools and methods for measuring and estimating work, and for predicting and planning the future schedule of work, within the context of agile delivery.
  • Ensure the team are working in a high-performing and multi-disciplinary team way with high levels of personal trust and empowerment.
  • Plan, support or manage user and stakeholder engagement and communications.
  • Have familiarity, or build understanding, of technical processes, such as continuous integration and delivery and test or behaviour-driven development
  • Have familiarity, or build knowledge, of technical tools such as Git and automated monitoring
  • Remove blocks to work progression.
  • Develop and manage collaborative relationships within the team, with other product teams and more widely across services.
  • Using knowledge of agile and the GDS Service Standard / user centred design to drive transformation and the improvement of products and services.

About us

Our work supports the NHS to deliver high quality services for patients and best value for taxpayers.

Our staff bring expertise across hundreds of specialisms -- including clinical, operational, commissioning, technology, data science, cyber security, software engineering, education, and commercial -- enabling us to design and deliver high-quality NHS services.

We lead the NHS in England by:

  • Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities
  • Making the NHS a great place to work, where our people can make a difference and achieve their potential
  • Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
  • Optimising the use of digital technology, research, and innovation
  • Delivering value for money

Earlier this year, the Government announced that NHS England will gradually merge with the Department of Health and Social Care, leading to full integration. The aim is to create a smaller, more strategic centre that reduces duplication and eliminates waste.

If successful at interview, we will initiate an Inter Authority Transfer (IAT) via the Electronic Staff Record (ESR). This retrieves key data from your current or previous NHS employer to support onboarding, including competency status, Continuous Service Dates (CSD), and annual leave entitlement. You may opt out at any stage of the recruitment process.

Details

Date posted

12 January 2026

Pay scheme

Agenda for change

Band

Band 8a

Salary

£55,690 to £62,682 a year per annum (exclusive of London Weighting)

Contract

Fixed term

Duration

9 months

Working pattern

Full-time

Reference number

990-PPL-16837-E

Job locations

Any NHS England office

Nationally

B2 4AJ


Job description

Job responsibilities

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.

Responsibilities:

  • Support, motivate and facilitate the product team to deliver digital products and service, that are developed using agile methods, and in line with user-centred design principles.
  • Keep stakeholders and users informed.
  • Work closely with other delivery managers (or product managers) to manage cross-product dependencies.

Essential criteria:

  • Delivery management of digital products, or similar product delivery.
  • Creating and supporting a multi-disciplinary team.
  • Engaging with users and understanding their needs
  • User-centred design
  • Digital delivery, such as aligned to the Government Digital Service (GDS) Service Standards.
  • Agile working.
  • Communications to a wide and variable audience.
  • Building and maintaining key relationships.
  • Strong negotiating skills.
  • Change management.
  • Monitoring and reporting on performance.

Desirable criteria You may also have the following experience;

  • Delivery management in an agile environment
  • Supporting a multi-disciplinary agile team.
  • Working with suppliers.
  • Interpreting user feedback to inform change.
  • Strategic service, or digital transformation involvement

We are aligning our job roles to the DDAT capability framework - https://ddat-capability-framework.service.gov.uk/role/delivery-manager

Please note that the reason for the fixed term of this contract is due to a short term vacancy.

You can find further details about the role, including key responsibilities and accountabilities, alongside the organisational structure and person specification in the attached Job Description and other supporting documents.

Secondments

Applicants from within the NHS will be offered on a secondment basis only, agreement should be obtained from their employer prior to submitting the application.

Job description

Job responsibilities

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.

Responsibilities:

  • Support, motivate and facilitate the product team to deliver digital products and service, that are developed using agile methods, and in line with user-centred design principles.
  • Keep stakeholders and users informed.
  • Work closely with other delivery managers (or product managers) to manage cross-product dependencies.

Essential criteria:

  • Delivery management of digital products, or similar product delivery.
  • Creating and supporting a multi-disciplinary team.
  • Engaging with users and understanding their needs
  • User-centred design
  • Digital delivery, such as aligned to the Government Digital Service (GDS) Service Standards.
  • Agile working.
  • Communications to a wide and variable audience.
  • Building and maintaining key relationships.
  • Strong negotiating skills.
  • Change management.
  • Monitoring and reporting on performance.

Desirable criteria You may also have the following experience;

  • Delivery management in an agile environment
  • Supporting a multi-disciplinary agile team.
  • Working with suppliers.
  • Interpreting user feedback to inform change.
  • Strategic service, or digital transformation involvement

We are aligning our job roles to the DDAT capability framework - https://ddat-capability-framework.service.gov.uk/role/delivery-manager

Please note that the reason for the fixed term of this contract is due to a short term vacancy.

You can find further details about the role, including key responsibilities and accountabilities, alongside the organisational structure and person specification in the attached Job Description and other supporting documents.

Secondments

Applicants from within the NHS will be offered on a secondment basis only, agreement should be obtained from their employer prior to submitting the application.

Person Specification

Qualifications

Essential

  • Educated to Master's level or equivalent.

Desirable

  • Relevant professional development, certification, and membership of professional bodies.

Experience & Skills

Essential

  • Ability to deliver high quality digital products to end users by making things happen, planning and focussing on delivering value
  • Experience of successfully building team dynamics - motivating and supporting the team, cohesion, and developing constancy of purpose

Knowledge

Essential

  • Knowledge of Agile methodologies and tools used across software/analytical development
  • Knowledge of user-centred design and Government Digital Standards
Person Specification

Qualifications

Essential

  • Educated to Master's level or equivalent.

Desirable

  • Relevant professional development, certification, and membership of professional bodies.

Experience & Skills

Essential

  • Ability to deliver high quality digital products to end users by making things happen, planning and focussing on delivering value
  • Experience of successfully building team dynamics - motivating and supporting the team, cohesion, and developing constancy of purpose

Knowledge

Essential

  • Knowledge of Agile methodologies and tools used across software/analytical development
  • Knowledge of user-centred design and Government Digital Standards

Employer details

Employer name

NHS England

Address

Any NHS England office

Nationally

B2 4AJ


Employer's website

https://www.england.nhs.uk/about/working-for/ (Opens in a new tab)


Employer details

Employer name

NHS England

Address

Any NHS England office

Nationally

B2 4AJ


Employer's website

https://www.england.nhs.uk/about/working-for/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Business and Programme Delivery Manager

Anita Cheng

anita.cheng1@nhs.net

Details

Date posted

12 January 2026

Pay scheme

Agenda for change

Band

Band 8a

Salary

£55,690 to £62,682 a year per annum (exclusive of London Weighting)

Contract

Fixed term

Duration

9 months

Working pattern

Full-time

Reference number

990-PPL-16837-E

Job locations

Any NHS England office

Nationally

B2 4AJ


Supporting documents

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