Job summary
This is a leadership role within the Digital Services for Integrated Care team whose remit is to ensure the NHS has access to high-quality, scalable products that deliver value for money by harnessing national scale and buying power. We provide a flexible, deployable service that supports patient pathways across all care settings--driving improved patient outcomes and enhancing staff experience, while adapting to the evolving needs of the NHS.
As a Head Service Owner, you will be accountable for leading multidisciplinary teams comprising a strategic supplier management function and an implementation function working closely with product, delivery, clinical, solutions architecture, assurance, commercial, and finance to ensure the NHS has the best digital tools available to support the frontline to deliver integrated care and meet the ever evolving needs of the NHS.
Main duties of the job
This role is an ideal opportunity for someone with an interest in strategic supplier management and service ownership, who is a self-starter and adept at navigating complex environments, processes and systems.
We are looking for someone with skills and abilities in leading operational, technology, product delivery and/or commercial services with strong subject matter expertise in contract management and agile delivery.
Key to success in this role is the ability to navigate ambiguity, distill complex information quickly and lead teams through successful delivery of services
About us
The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:
- Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
- Making the NHS a great place to work, where our people can make a difference and achieve their potential.
- Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
- Optimising the use of digital technology, research, and innovation
- Delivering value for money.
If you would like to know more or require further information, please visithttps://www.england.nhs.uk/.
Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.
Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.
If you are successful at interview, we will run an Inter Authority Transfer (IAT) in the Electronic Staff Record system (ESR). This transfer gathers valuable information from a previous or current NHS employer to support the onboarding process, including; statutory and mandatory competency status, Continuous Service Dates (CSD), and annual leave entitlement. You will have the opportunity throughout the recruitment process to inform us if you do not consent.
Details
Date posted
10 October 2025
Pay scheme
Agenda for change
Band
Band 8d
Salary
£91,342 to £105,337 a year (exclusive to London Weighting)
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
990-TD-P&P-18119-E
Job locations
Any NHS England Office
Nationally
LS1 4AP
Employer details
Employer name
NHS England
Address
Any NHS England Office
Nationally
LS1 4AP
Employer's website
https://www.england.nhs.uk/about/working-for/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
