Job summary
Digital delivery is a cornerstone of the NHS's 10-year plan, aiming to revolutionise healthcare. Digital transformation is expected to improve patient outcomes and alleviate the burden on healthcare professionals by reducing paperwork and enabling personalised care. We have an exciting opportunity for an experienced systems engineer to join our Digital Citizen Portfolio asHead of Systems Engineering. The successful candidate will primarily focus on leading the engineering for the NHS app, however they will also have responsibility for other parts of the digital citizen national channels which includes the NHK.uk website. NHS.uk is a widely used medical resource for providing guidance to citizens across the UK.
The NHS app and NHS.uk website services will be pivotal in the delivery of the NHS 10-year plan. The NHS App is used by millions of citizens daily and increasingly will put citizens in control of their own health and care, and the health and care of those they care for. The App connects citizens to health prevention services and increases their skills confidence knowledge and capacity for self-advocacy. It is set to become the complete digital front door to the NHS, enabling patients to book appointments, manage medications, and access their medical records.
The NHS App is a mobile-native app built with Swift and Kotlin. Someother technologies used in this team include Azure, Terraform, and C# for the backend services used by the mobile app.
Main duties of the job
As a Head of Systems Engineering your role will include:
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Building and leading high-performing teams (a multi-team structure comprising of 100+ engineers) based on a culture of collaboration, and driving continuous improvement through Agile, Lean and DevOps delivery
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Acting as Subject Matter Expert for systems design, delivery, and operation, including with external suppliers/partners
About us
Our work supports the NHS to deliver high quality services for patients and best value for taxpayers.
Our staff bring expertise across hundreds of specialisms -- including clinical, operational, commissioning, technology, data science, cyber security, software engineering, education, and commercial -- enabling us to design and deliver high-quality NHS services.
We lead the NHS in England by:
- Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities
- Making the NHS a great place to work, where our people can make a difference and achieve their potential
- Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
- Optimising the use of digital technology, research, and innovation
- Delivering value for money
Earlier this year, the Government announced that NHS England will gradually merge with the Department of Health and Social Care, leading to full integration. The aim is to create a smaller, more strategic centre that reduces duplication and eliminates waste.
If successful at interview, we will initiate an Inter Authority Transfer (IAT) via the Electronic Staff Record (ESR). This retrieves key data from your current or previous NHS employer to support onboarding, including competency status, Continuous Service Dates (CSD), and annual leave entitlement. You may opt out at any stage of the recruitment process.
Job description
Job responsibilities
Detailed job description and main responsibilities:
Candidates will need to demonstrate experience of the following in their application form:
-
Deep native mobile expertise Strong technical grounding in iOS and/or Android architecture, native capabilities, security, biometrics, and appstore compliance.
It would also be advantageous if the candidate has experience in:
As well as the technical skills and experience needed to be successful in this role, well also be exploring some of the following core competencies at interview:
INFLUENCE:Uses evidence to make decisions and defend ideas. Builds alignments with other teams or departments.
KNOWLEDGE:Builds own knowledge, stays updated and shares expertise. Recognises and meets evolving customer needs.
BUSINESS SKILLS:Develops and deploys strategies and new technologies, makes commercially sound decisions and optimises resources.
COMPLEXITY:Synthesises complex information, deliverables, and stakeholder needs. Communicates complex concepts in a clear and effective manner.
AUTONOMY:Empowers and coaches others in order to develop talent and drive engagement. Holds self and others accountable.
You can find further details about the role, including key responsibilities and accountabilities, alongside the organisational structure and person specification in the attached Job Description and other supporting documents.
Secondments:
Applicants from within the NHS will be offered on a secondment basis only, agreement should be obtained from their employer prior to submitting the application.
The post of [Consultant Systems Engineer] has been awarded a Recruitment and Retention Premia (RRP) in response to current labour market conditions. In recognition of this, the role attracts an additional monthly RRP payment equal to 30% per annum.
Please be aware that RRP is none contractual and subject to review.
Job description
Job responsibilities
Detailed job description and main responsibilities:
Candidates will need to demonstrate experience of the following in their application form:
-
Deep native mobile expertise Strong technical grounding in iOS and/or Android architecture, native capabilities, security, biometrics, and appstore compliance.
It would also be advantageous if the candidate has experience in:
As well as the technical skills and experience needed to be successful in this role, well also be exploring some of the following core competencies at interview:
INFLUENCE:Uses evidence to make decisions and defend ideas. Builds alignments with other teams or departments.
KNOWLEDGE:Builds own knowledge, stays updated and shares expertise. Recognises and meets evolving customer needs.
BUSINESS SKILLS:Develops and deploys strategies and new technologies, makes commercially sound decisions and optimises resources.
COMPLEXITY:Synthesises complex information, deliverables, and stakeholder needs. Communicates complex concepts in a clear and effective manner.
AUTONOMY:Empowers and coaches others in order to develop talent and drive engagement. Holds self and others accountable.
You can find further details about the role, including key responsibilities and accountabilities, alongside the organisational structure and person specification in the attached Job Description and other supporting documents.
Secondments:
Applicants from within the NHS will be offered on a secondment basis only, agreement should be obtained from their employer prior to submitting the application.
The post of [Consultant Systems Engineer] has been awarded a Recruitment and Retention Premia (RRP) in response to current labour market conditions. In recognition of this, the role attracts an additional monthly RRP payment equal to 30% per annum.
Please be aware that RRP is none contractual and subject to review.
Person Specification
Qualifications
Essential
- Degree or equivalent qualification, computer, scientific or mathematical subject preferred, or equivalent experience.
Knowledge and Skills
Essential
- Deep native mobile expertise - Strong technical grounding in iOS and/or Android architecture, native capabilities, security, biometrics, and app store compliance.
- Implementing system security & resilience techniques / controls / practices
Desirable
- Hands on full-stack Engineering experience, including cloud infrastructure
- Agile delivery
Experience
Essential
- Working on highly available systems
- Providing technical leadership for key systems
Desirable
- Working in a mobile application where delivery is distributed across a number of engineering teams
- Mentoring / coaching members of the team
- Management of senior / non-technical stakeholders
Person Specification
Qualifications
Essential
- Degree or equivalent qualification, computer, scientific or mathematical subject preferred, or equivalent experience.
Knowledge and Skills
Essential
- Deep native mobile expertise - Strong technical grounding in iOS and/or Android architecture, native capabilities, security, biometrics, and app store compliance.
- Implementing system security & resilience techniques / controls / practices
Desirable
- Hands on full-stack Engineering experience, including cloud infrastructure
- Agile delivery
Experience
Essential
- Working on highly available systems
- Providing technical leadership for key systems
Desirable
- Working in a mobile application where delivery is distributed across a number of engineering teams
- Mentoring / coaching members of the team
- Management of senior / non-technical stakeholders
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
