Job summary
The New Hospital Programme is more than building hospitals, it's a once in a generation opportunity to shape the future of healthcare in England. We're delivering over 40 new hospitals that will be modern, sustainable and built around the needs of patients and staff. We're looking for people who care about purpose, who thrive in complex environments and who want to help deliver change at scale for future generations.
Main duties of the job
The New Hospital programme is looking for a Deputy Director of Service Delivery & Operations to drive forward key areas of delivery and operations. As Deputy Director, Service Delivery & Operations, you'll take the lead on:
- Business Case Leadership - Shape and maintain compelling business cases for HMT and wider programme.
- Cross cutting Delivery Integration Oversee enabling workstreams including energy, land, planning, utilities, carbon net zero, social value, and more.
- Continuous Improvement - Embed a culture of learning and collaboration across the Directorate, driving smarter delivery at every level
What you'll bring:
- Proven experience leading large teams and building strong partnerships across departments and organisations.
- Expertise in shaping policy and services
- A sharp mind for data and insight, using evidence to drive smarter decisions.
- Experience in research, innovation, and future-focused development.
- Financial and physical resource management.
About us
The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:
- Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
- Making the NHS a great place to work, where our people can make a difference and achieve their potential.
- Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
- Optimising the use of digital technology, research, and innovation
- Delivering value for money.
If you would like to know more or require further information, please visit https://www.england.nhs.uk/
Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.
Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.
Alongside the opportunity to make a meaningful national impact, we offer a range of excellent benefits to support your health, wellbeing, and work-life balance:
- A health and wellbeing support package
- Discounted gym memberships to help you stay active
- Access to the Cycle to Work Scheme
- Generous flexible working options, including hybrid working arrangements
- A supportive and inclusive working environment, where your expertise is valued
Job description
Job responsibilities
You can find further details about the role, including key responsibilities and accountabilities, alongside the organisational structure and person specification in the attached Job Description and other supporting documents.
For more information on the NHP programme
Interview will be held:Week commencing 11th August 2025
Due to ongoing organisational change and developments, aspects of this role may be subject to change.
By applying for this position, you acknowledge and understand that NHS England is currently undergoing a consultation process to finalise its structure, which may impact this role.
Secondments
Applicants from within the NHS will be offered on a secondment basis only, agreement should be obtained from their employer prior to submitting the application.
Job description
Job responsibilities
You can find further details about the role, including key responsibilities and accountabilities, alongside the organisational structure and person specification in the attached Job Description and other supporting documents.
For more information on the NHP programme
Interview will be held:Week commencing 11th August 2025
Due to ongoing organisational change and developments, aspects of this role may be subject to change.
By applying for this position, you acknowledge and understand that NHS England is currently undergoing a consultation process to finalise its structure, which may impact this role.
Secondments
Applicants from within the NHS will be offered on a secondment basis only, agreement should be obtained from their employer prior to submitting the application.
Person Specification
Qualifications
Essential
- Educated to Masters level or equivalent level or equivalent experience of working at a senior level in specialist area
- Evidence of post qualifying and continuing professional development
Desirable
- Member of relevant professional body
Knowledge & Experience
Essential
- Experience in collaborating with senior stakeholders and navigating complex environments
- Experience of business case content and process in a public sector environment
- Strong knowledge of delivery strategies, project management methodologies and best-practice, particularly within the health or public sectors
- Demonstrable experience of managing and prioritising a large budget with solid working knowledge of financial process requirement
- Understanding of NHS routes for approval and the relationships within the NHS and public sector bodies
Desirable
- Understanding of London Property Planning
Skills Capabilities & Attributes
Essential
- Strong ability to think strategically and align project development activity with the organisation's priorities and requirements
- Ability to work on own initiative and organise workload, allocating work as necessary, working to tight and often changing deadlines
- High level analytical skills and the ability to draw qualitative and quantitative data from a wide range of sources and present in a clear concise manner
- Ability to communicate effectively with clinical, academic and all levels of staff
- Strong ability to foster collaboration and integration cross multiple areas of the organisation, ensuring alignment to the overarching strategy
Person Specification
Qualifications
Essential
- Educated to Masters level or equivalent level or equivalent experience of working at a senior level in specialist area
- Evidence of post qualifying and continuing professional development
Desirable
- Member of relevant professional body
Knowledge & Experience
Essential
- Experience in collaborating with senior stakeholders and navigating complex environments
- Experience of business case content and process in a public sector environment
- Strong knowledge of delivery strategies, project management methodologies and best-practice, particularly within the health or public sectors
- Demonstrable experience of managing and prioritising a large budget with solid working knowledge of financial process requirement
- Understanding of NHS routes for approval and the relationships within the NHS and public sector bodies
Desirable
- Understanding of London Property Planning
Skills Capabilities & Attributes
Essential
- Strong ability to think strategically and align project development activity with the organisation's priorities and requirements
- Ability to work on own initiative and organise workload, allocating work as necessary, working to tight and often changing deadlines
- High level analytical skills and the ability to draw qualitative and quantitative data from a wide range of sources and present in a clear concise manner
- Ability to communicate effectively with clinical, academic and all levels of staff
- Strong ability to foster collaboration and integration cross multiple areas of the organisation, ensuring alignment to the overarching strategy
