Job summary
An exciting opportunity has arisen on a permanent basis for an Administrative Support Worker (Access to Work).
As an Administrative Support Worker, you will support two to three people with a learning disability in their roles, in an empowering way, on a one-to-one basis, as well as in group situations.
Main duties of the job
Main Duties
Working with members of staff with a learning disability, or who have a learning disability and are autistic, in an empowering way to support with:
Practical and administrative tasks such as email, diary management and working with organisational systems
Planning, organisation and time management techniques
Job-specific tasks, e.g. written correspondence, presentations, producing social media and public facing NHS content
Practical tasks, efficient working, preparation for meetings
Understanding and respecting the boundaries of workplace communication and social relationships
Techniques for managing long meetings
Supporting the person to attend and be in meetings
Recording time spent on different tasks to report back to Access to Work
About us
The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:
- Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
- Making the NHS a great place to work, where our people can make a difference and achieve their potential.
- Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
- Optimising the use of digital technology, research, and innovation
- Delivering value for money.
If you would like to know more or require further information, please visithttps://www.england.nhs.uk/.
Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.
Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.
NHS England hold a Sponsor Licence; this means that we may be able to sponsor you providing the Home Office requirements are met. To be eligible for sponsorship through the Skilled Worker route you'll usually need to be paid the 'standard' salary rate of at least £38,700 per year, or the 'going rate' for your job, whichever is higher. You can find more information on the Government website.
Job description
Job responsibilities
The post holder will provide support with a range of practical and administrative tasks online, working from home and in the Leeds office, and occasionally at other NHS locations.
This may include planning, meeting preparation and attendance, support with organisation and time management, reading and organising emails and some job specific tasks.
Whilst the role offers practical support, there is also a need to understand peoples mental health and well-being.
The work can be done flexibly, depending on the need and working patterns of the people you will support. (Generally between 9am to 3pm)
The hours can also be split over two people or as a job share.
There is also a need for some ad hoc additional hours as a travel buddy and for overnight stays.
The Main Responsibilities
Delivering High Standards
Provide professional and empowering support to an employee with a learning disability
Provide 1:1 practical support to support the employees with a number of tasks including diary and email management, goal setting and prioritising.
Support with developing and maintaining good professional relationships with colleagues and partners.
Promoting equality and reducing inequalities
To uphold organisational policies and principles on the promotion of equality
To create an inclusive working environment where diversity is valued, everyone can contribute, and everyday actions ensure we meet our duty to uphold and promote equality
Working with others
To provide professional and empowering support to members of the Learning Disability and Autism Engagement Team, working with their strengths and enabling them to be the best they can be in their roles.
Developing an excellent organisation
To support the organisations ways of working, model its values and champion the NHS Constitution
You can find further details about the role, including key responsibilities and accountabilities, alongside the organisational structure and person specification in the attached Job Description and other supporting documents.
Job description
Job responsibilities
The post holder will provide support with a range of practical and administrative tasks online, working from home and in the Leeds office, and occasionally at other NHS locations.
This may include planning, meeting preparation and attendance, support with organisation and time management, reading and organising emails and some job specific tasks.
Whilst the role offers practical support, there is also a need to understand peoples mental health and well-being.
The work can be done flexibly, depending on the need and working patterns of the people you will support. (Generally between 9am to 3pm)
The hours can also be split over two people or as a job share.
There is also a need for some ad hoc additional hours as a travel buddy and for overnight stays.
The Main Responsibilities
Delivering High Standards
Provide professional and empowering support to an employee with a learning disability
Provide 1:1 practical support to support the employees with a number of tasks including diary and email management, goal setting and prioritising.
Support with developing and maintaining good professional relationships with colleagues and partners.
Promoting equality and reducing inequalities
To uphold organisational policies and principles on the promotion of equality
To create an inclusive working environment where diversity is valued, everyone can contribute, and everyday actions ensure we meet our duty to uphold and promote equality
Working with others
To provide professional and empowering support to members of the Learning Disability and Autism Engagement Team, working with their strengths and enabling them to be the best they can be in their roles.
Developing an excellent organisation
To support the organisations ways of working, model its values and champion the NHS Constitution
You can find further details about the role, including key responsibilities and accountabilities, alongside the organisational structure and person specification in the attached Job Description and other supporting documents.
Person Specification
Experience and knowledge
Essential
- Significant experience working with and supporting people with a learning disability and autistic people
- Experience of being an Administrator
- Excellent knowledge of IT systems and software programmes such as Outlook, Word, Excel, PowerPoint and Access.
- Significant knowledge of NHS issues in relation to people with a learning disability and autistic people
- Significant experience of effective team working to support the wider work of the team as needed
Qualifications
Essential
- Educated to NVQ 4 level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience.
Skills, capabilities and values
Essential
- Good skills with Microsoft Office products including Microsoft Word, Excel and Power Point
- Administration, planning and organisational skills
- Clear communicator with excellent writing, data entry and presentation skills: capable of constructing and delivering clear information/ instructions to staff and members of the public with lived experience
- Ability to work under pressure in a busy working environment and able to multi-task, as well as note take
- Ability to support others, especially people with a learning disability or autistic people, in an empowering way, promoting independence wherever possible
- Commitment to and focused on quality, promotes high standards in all they do
- Understanding of, and commitment to, equality of opportunity and good working relationships
- Ability to work without supervision. Able to work on own initiative, organising and prioritising own and others' workloads to changing and often tight deadlines
Person Specification
Experience and knowledge
Essential
- Significant experience working with and supporting people with a learning disability and autistic people
- Experience of being an Administrator
- Excellent knowledge of IT systems and software programmes such as Outlook, Word, Excel, PowerPoint and Access.
- Significant knowledge of NHS issues in relation to people with a learning disability and autistic people
- Significant experience of effective team working to support the wider work of the team as needed
Qualifications
Essential
- Educated to NVQ 4 level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience.
Skills, capabilities and values
Essential
- Good skills with Microsoft Office products including Microsoft Word, Excel and Power Point
- Administration, planning and organisational skills
- Clear communicator with excellent writing, data entry and presentation skills: capable of constructing and delivering clear information/ instructions to staff and members of the public with lived experience
- Ability to work under pressure in a busy working environment and able to multi-task, as well as note take
- Ability to support others, especially people with a learning disability or autistic people, in an empowering way, promoting independence wherever possible
- Commitment to and focused on quality, promotes high standards in all they do
- Understanding of, and commitment to, equality of opportunity and good working relationships
- Ability to work without supervision. Able to work on own initiative, organising and prioritising own and others' workloads to changing and often tight deadlines
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
