NHS England

Senior Technical Specialist

Information:

This job is now closed

Job summary

Digital Workplace Services

A Digital Workplace isthe name given to today's virtual, modern version of traditional workplaces. The Digital Workplace experience provides personalised, role-based services as well as the data, applications, and collaboration tools required for employees to work securely with each other from anywhere, on any device, at any time.

Our aim is to enable teams across the NHS to connect to information,expertiseand knowledge to help them be more productive and to support decision making.

Digital Workplace Services will adopt a simple, user-centric approach adoption of technology and digital tools, systems and services across the new NHS England and the wider system.

The teams are divided into threecore areas providing technical and service managementexpertise.

  • collaboration services
  • webteam
  • corporate IT
  • Services are delivered to internal customers and NHS organisation

These are technical product leading roles within the NHS.net Team. One role is within the Microsoft Defender endpoint team within NHS.net. The other 2 roles will span the Technical Architecture and Centre of Excellence team providing technical product knowledge of the Microsoft technology suite and the NHS.net tenant.

Please note this job vacancy is based in either Wellington Place, Leeds LS1 4AP, Wellington House, London SE1 8UG & Hexagon House EX2 5SE.

Main duties of the job

  • Design and implement M365 solutions, processes, services which improves the NHS ways of working, leading to better care for NHS patients and service users
  • Collaborate with NHS, Supplier and partner organisations to develop the NHS.net Connect offering which leads to better outcomes for consumers of the NHS.net Connect Service
  • MDE Specific Criteria
  • Experience with Kusto Query language and Advanced Hunting within (MDE).
  • Collect MDE data using Odata queries / API calls to the MDE API's
  • Understanding of URBAC in a shared tenant and how MDE links and interacts the wider Microsoft XDR components.
  • Able to configure and support complex device group configuration in a multi organisation shared tenant.
  • A good understanding of how MDAV and other 3rd party AV solutions interact with Microsoft Defender for Endpoint, and their correct configuration states.
  • Specialist knowledge and the ability to support in the following areas: Onboarding via (Intune, GPO, CM),Device Discovery, Web Protection, TVM / MDVM, Attack Disruption, Unified Agent for onboarding endpoints to MDE, Simplified Connectivity.
  • A strong understanding of Microsoft security features on End user devices.
  • A good understanding with the use of Powershell

About us

The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:

  • Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
  • Making the NHS a great place to work, where our people can make a difference and achieve their potential.
  • Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
  • Optimising the use of digital technology, research, and innovation
  • Delivering value for money.

If you would like to know more or require further information, please visithttps://www.england.nhs.uk/.

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.

Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.

NHS England hold a Sponsor Licence; this means that we may be able to sponsor you providing the Home Office requirements are met. To be eligible for sponsorship through the Skilled Worker route you'll usually need to be paid the 'standard' salary rate of at least £38,700 per year, or the 'going rate' for your job, whichever is higher. You can find more information on the Government website.

Details

Date posted

12 December 2024

Pay scheme

Agenda for change

Band

Band 8a

Salary

£53,755 to £60,504 a year (exclusive of London Weighting)

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working, Home or remote working

Reference number

990-TD-IT-6819533-E

Job locations

NHS England Office in Leeds / London / Exeter

Leeds - Wellington Place / London - Wellington House / Hexagon House - Exeter

Leeds / London

LS1 4AP


Job description

Job responsibilities

We value the different experiences our people bring to their work. We'reworking to create an environment where everyone can make a full contribution no matter their background, identity, or circumstances.

Which means, we encourage applications from people of all backgrounds and abilities.

You can find further details about the role, organisational structure, recruitment profile, expected outcomes and benefits information in the attached Job Description, Assignment Brief and other supporting documents.

Job description

Job responsibilities

We value the different experiences our people bring to their work. We'reworking to create an environment where everyone can make a full contribution no matter their background, identity, or circumstances.

Which means, we encourage applications from people of all backgrounds and abilities.

You can find further details about the role, organisational structure, recruitment profile, expected outcomes and benefits information in the attached Job Description, Assignment Brief and other supporting documents.

Person Specification

Knowledge & Experience

Essential

  • Knowledge and experience of the technical governance and utilisation of email and O365 products
  • Understanding of security features and best practice including device security and identity management
  • Ability to evaluate and impact assess private and public new features and to share the outcome of findings with key stakeholders of the service.
  • MDE - A strong understanding of Microsoft security features on End user devices.

Skills

Essential

  • Communicate confidently with customers and stakeholders alike and be able to present technical information to an array of audiences
  • Proven ability to act as a consultant, bringing specialist experience of O365 to the provision of well-informed technology advice, taking steps to ensure that it is properly understood and appropriately articulated, to enhance the effectiveness of decision making and direction setting, and other significant activities.
  • Structured approach to troubleshooting and fault-finding including root cause analysis'

Qualifications

Essential

  • ITIL Foundation Qualification or equivalent work experience
Person Specification

Knowledge & Experience

Essential

  • Knowledge and experience of the technical governance and utilisation of email and O365 products
  • Understanding of security features and best practice including device security and identity management
  • Ability to evaluate and impact assess private and public new features and to share the outcome of findings with key stakeholders of the service.
  • MDE - A strong understanding of Microsoft security features on End user devices.

Skills

Essential

  • Communicate confidently with customers and stakeholders alike and be able to present technical information to an array of audiences
  • Proven ability to act as a consultant, bringing specialist experience of O365 to the provision of well-informed technology advice, taking steps to ensure that it is properly understood and appropriately articulated, to enhance the effectiveness of decision making and direction setting, and other significant activities.
  • Structured approach to troubleshooting and fault-finding including root cause analysis'

Qualifications

Essential

  • ITIL Foundation Qualification or equivalent work experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

NHS England

Address

NHS England Office in Leeds / London / Exeter

Leeds - Wellington Place / London - Wellington House / Hexagon House - Exeter

Leeds / London

LS1 4AP


Employer's website

https://www.england.nhs.uk/about/working-for/ (Opens in a new tab)

Employer details

Employer name

NHS England

Address

NHS England Office in Leeds / London / Exeter

Leeds - Wellington Place / London - Wellington House / Hexagon House - Exeter

Leeds / London

LS1 4AP


Employer's website

https://www.england.nhs.uk/about/working-for/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Lead Delivery Manager

Gemma Rogerson

gemma.rogerson2@nhs.net

Details

Date posted

12 December 2024

Pay scheme

Agenda for change

Band

Band 8a

Salary

£53,755 to £60,504 a year (exclusive of London Weighting)

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working, Home or remote working

Reference number

990-TD-IT-6819533-E

Job locations

NHS England Office in Leeds / London / Exeter

Leeds - Wellington Place / London - Wellington House / Hexagon House - Exeter

Leeds / London

LS1 4AP


Supporting documents

Privacy notice

NHS England's privacy notice (opens in a new tab)