Job summary
The Data Collection and Improvement (DCI) team deliver a support service to care providers with the aim to help them collect and improve the data they submit to NHS England.The team has 4 sections:o Data Collection - Managing a large number of collections from several hundred providers and delivering submissions support across a range of data collection systemso Data Coverage - Monitoring and supporting increased coverage across mandatory data collectionso Data Improvement - Developing trusted relationships with providers to support improvements in the data submittedo Management Information - Sourcing, extracting and analysing data about collections to help DCI and other services evidence and maximise their impact.
Main duties of the job
As a Data Operations Management Officer, you will play a key role within an allocated section. Duties specific to this role include:o Supporting the management and delivery of provider-focussed services for allocated collections, systems or data improvement projectso Undertaking all aspects of line management and training for allocated data operations administratorso Building trusted relationships with providers and supporting them to improve the data submitted across a range of data collections and systemso Facilitating national/regional engagement with providers, such as central communications, user groups and webinarso Collating and analysing feedback from providers to identify opportunities to improve the data collected and our collection processes.
About us
The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:
- Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
- Making the NHS a great place to work, where our people can make a difference and achieve their potential.
- Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
- Optimising the use of digital technology, research, and innovation
- Delivering value for money.
If you would like to know more or require further information, please visithttps://www.england.nhs.uk/.
Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.
Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.
NHS England hold a Sponsor Licence; this means that we may be able to sponsor you providing the Home Office requirements are met. To be eligible for sponsorship through the Skilled Worker route you'll usually need to be paid the 'standard' salary rate of at least £38,700 per year, or the 'going rate' for your job, whichever is higher. You can find more information on the Government website.
Job description
Job responsibilities
This advert has attached Assignment Briefs/ information relating to roles currently vacant. However, please be aware that this recruitment may also be used to fill other positions that become vacant after the time of advert, for which Assignment Briefs or team information are not available. This will be limited to roles where the competencies to be assessed and requirements for the role are appropriately similar.
Job description
Job responsibilities
This advert has attached Assignment Briefs/ information relating to roles currently vacant. However, please be aware that this recruitment may also be used to fill other positions that become vacant after the time of advert, for which Assignment Briefs or team information are not available. This will be limited to roles where the competencies to be assessed and requirements for the role are appropriately similar.
Person Specification
Knowledge
Essential
- Knowledge of NHS information systems and data flows
Experience
Essential
- Experience of responding to and providing guidance on internal and external technical queries, acting as a point of escalation, to ensure compliance to service level agreement
- Experience of collating and examining complex information to create high quality reports, using sound analysis and judgement to diagnose problems/risks and make effective decisions to resolve any issues
- Experience of working in a multi-disciplinary organisation/team, liaising with key stakeholders to ensure effective cross-functional collaboration.
Skills
Essential
- Ability to work with internal and external stakeholders to understand their requirements and needs, providing effective consultancy, direction and advice to ensure the delivery of timely and accurate information
- Ability to present complex and/or technical information clearly and concisely, adapting communication style to meet the needs of a variety of audiences
Qualifications
Essential
- Postgraduate level, or equivalent experience delivering operational services to customers
Person Specification
Knowledge
Essential
- Knowledge of NHS information systems and data flows
Experience
Essential
- Experience of responding to and providing guidance on internal and external technical queries, acting as a point of escalation, to ensure compliance to service level agreement
- Experience of collating and examining complex information to create high quality reports, using sound analysis and judgement to diagnose problems/risks and make effective decisions to resolve any issues
- Experience of working in a multi-disciplinary organisation/team, liaising with key stakeholders to ensure effective cross-functional collaboration.
Skills
Essential
- Ability to work with internal and external stakeholders to understand their requirements and needs, providing effective consultancy, direction and advice to ensure the delivery of timely and accurate information
- Ability to present complex and/or technical information clearly and concisely, adapting communication style to meet the needs of a variety of audiences
Qualifications
Essential
- Postgraduate level, or equivalent experience delivering operational services to customers
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
