NHS England

Data Operations Senior Manager

Information:

This job is now closed

Job summary

NHS DigiTrials supports clinical trials that are developing new treatments to improve health and care. We provide safe, authorised access to patient data to help trials reach and benefit as many people as possible by building data services across the lifecycle of the clinical trial process.NHS DigiTrials is made up of 4 services that support clinical trials.o Feasibility Service - Works out if there are enough suitable people in England to take part in a particular trial but does not identify individualso Recruitment Service - Uses patient information to identify people who might be suitable for a certain trial - and contacts them to see if they would like to take part.o Communication Service - Keeps trial volunteers, who have consented to receive this information, updated about the progress and results of their trial.o Outcomes Service - Uses patient information for a period of time (agreed with the trial organisation) to show the long-term impact of treatments.

This role is Leeds/Southport/London based, with a hybrid working pattern. Due to the upcoming Christmas holidays, interviews may be held in January.

Main duties of the job

The main duties of this role can be found within the generic JD.

Duties specific to this role are:

Delivery of high quality, research data products and services to meet customer requirements.

Manage day to day operational interface with third party suppliers that deliver services for customers on behalf of NHS DigiTrials.

The Senior Data Operations Manager must have:o Experience of running day to day activities for multiple data-related service, embedding a high-performance culture.o Ability to provide subject matter expertise on the development and running of operational data services.o Ability to provide leadership and management to operational team.o Experience of delivering data access services while comply with highly complex internal/external governance procedures.o Ability to build relations with internal and external partners which are critical in delivering objectives of the business and it customers.o Experience of managing third party supplier to deliver services in-line with the contracted service level standards.

About us

The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:

  • Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
  • Making the NHS a great place to work, where our people can make a difference and achieve their potential.
  • Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
  • Optimising the use of digital technology, research, and innovation
  • Delivering value for money.

If you would like to know more or require further information, please visithttps://www.england.nhs.uk/.

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.

Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.

NHS England hold a Sponsor Licence; this means that we may be able to sponsor you providing the Home Office requirements are met. To be eligible for sponsorship through the Skilled Worker route you'll usually need to be paid the 'standard' salary rate of at least £38,700 per year, or the 'going rate' for your job, whichever is higher. You can find more information on the Government website.

Details

Date posted

03 December 2024

Pay scheme

Agenda for change

Band

Band 8b

Salary

£62,215 to £72,293 a year (exclusive of London weighting)

Contract

Permanent

Working pattern

Full-time, Job share, Flexible working

Reference number

990-TD-D&A-6820370-E

Job locations

National

Leeds/Southport/London

LS1 4AP


Job description

Job responsibilities

This advert has attached Assignment Briefs/ information relating to roles currently vacant. However, please be aware that this recruitment may also be used to fill other positions that become vacant after the time of advert, for which Assignment Briefs or team information are not available. This will be limited to roles where the competencies to be assessed and requirements for the role are appropriately similar.

Job description

Job responsibilities

This advert has attached Assignment Briefs/ information relating to roles currently vacant. However, please be aware that this recruitment may also be used to fill other positions that become vacant after the time of advert, for which Assignment Briefs or team information are not available. This will be limited to roles where the competencies to be assessed and requirements for the role are appropriately similar.

Person Specification

Skills

Essential

  • Proven ability to direct and motivate teams to achieve business objectives within agreed timescales and quality standards.
  • Proven ability and supporting experience of managing the business processes for medium/large scale provision of services to customers and stakeholders.

Experience

Essential

  • Proven experience in the successful delivery of data-related services in a large and complex organisation.
  • Proven experience of applying structured techniques to problem solving and utilising appropriate toolsets to achieve the desired outcome.

Knowledge

Essential

  • Able to manage highly complex and politically sensitive relationships to gain/negotiate successful outcomes, with both internal and external stakeholders.

Qualifications

Essential

  • Masters level degree or equivalent level of experience leading the delivery of operational services to customers
Person Specification

Skills

Essential

  • Proven ability to direct and motivate teams to achieve business objectives within agreed timescales and quality standards.
  • Proven ability and supporting experience of managing the business processes for medium/large scale provision of services to customers and stakeholders.

Experience

Essential

  • Proven experience in the successful delivery of data-related services in a large and complex organisation.
  • Proven experience of applying structured techniques to problem solving and utilising appropriate toolsets to achieve the desired outcome.

Knowledge

Essential

  • Able to manage highly complex and politically sensitive relationships to gain/negotiate successful outcomes, with both internal and external stakeholders.

Qualifications

Essential

  • Masters level degree or equivalent level of experience leading the delivery of operational services to customers

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

NHS England

Address

National

Leeds/Southport/London

LS1 4AP


Employer's website

https://www.england.nhs.uk/about/working-for/ (Opens in a new tab)


Employer details

Employer name

NHS England

Address

National

Leeds/Southport/London

LS1 4AP


Employer's website

https://www.england.nhs.uk/about/working-for/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Data Operations Principal Manager

Andy Rees

andy.rees1@nhs.net

Details

Date posted

03 December 2024

Pay scheme

Agenda for change

Band

Band 8b

Salary

£62,215 to £72,293 a year (exclusive of London weighting)

Contract

Permanent

Working pattern

Full-time, Job share, Flexible working

Reference number

990-TD-D&A-6820370-E

Job locations

National

Leeds/Southport/London

LS1 4AP


Supporting documents

Privacy notice

NHS England's privacy notice (opens in a new tab)