NHS England

Faculty Development and Learner Support Officer

Information:

This job is now closed

Job summary

Are you looking to join a friendly, dynamic team that plays a vital role in supporting medical and dental training and education across the Southwest? We are seeking a Faculty Development and Learner Support (FDLS) Officer with strong organizational and communication skills to provide comprehensive administrative support. While this role primarily serves the Faculty and Learner Support team, it may also involve collaboration with the broader medical and dental workforce teams as needed. You will also need to be able to work with a range of diverse people at different levels and on a regular basis.

Main duties of the job

The FDLS Officer will perform a variety of administrative tasks across the FDLS team, requiring flexibility and adaptability.

As an integral team member, the FDLS Officer will help ensure the efficient delivery of multiple programs, including Professional Support and Well-being (PSW), Study Leave, SuppoRRT, Equality Diversity and Inclusion (EDI), and Faculty Development for resident doctors, as well as Specialty and Associate Specialist (SAS) and Locally Employed Doctors. This role also contributes to financial reporting processes across these portfolios.

Key responsibilities include:

  • Ensuring data accuracy and value for money in reporting
  • Strong communication skills, both written and verbal, with attentive listening abilities
  • Proficient IT skills, particularly in Excel, Outlook, and website updates
  • Event planning and support
  • Excellent organizational and planning skills
  • Understanding of governance and risk management
  • Ability to prioritize tasks and meet deadlines
  • Capable of working independently and within a team
  • Exceptional multi-tasking abilities

About us

The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:

  • Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
  • Making the NHS a great place to work, where our people can make a difference and achieve their potential.
  • Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
  • Optimising the use of digital technology, research, and innovation
  • Delivering value for money.

If you would like to know more or require further information, please visithttps://www.england.nhs.uk/.

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.

Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.

NHS England hold a Sponsor Licence; this means that we may be able to sponsor you providing the Home Office requirements are met. To be eligible for sponsorship through the Skilled Worker route you'll usually need to be paid the 'standard' salary rate of at least £38,700 per year, or the 'going rate' for your job, whichever is higher. You can find more information on the Government website.

Details

Date posted

03 December 2024

Pay scheme

Agenda for change

Band

Band 5

Salary

£29,970 to £36,483 a year

Contract

Permanent

Working pattern

Full-time

Reference number

990-SW-6765468-E

Job locations

Bristol or Plymouth

Bristol or Plymouth

BS1 6AG


Job description

Job responsibilities

You can find further details about the job, in the attached Job Description and other supporting documents.

Job description

Job responsibilities

You can find further details about the job, in the attached Job Description and other supporting documents.

Person Specification

Qualifications

Essential

  • Degree or equivalent level of education.
  • Demonstratable knowledge of Microsoft Programmes

Desirable

  • Evidence of CPD

Knowledge and Experience

Essential

  • Proven experience of working in a team.
  • Evidence of working effectively under pressure, resolving issues, meeting deadlines and prioritising workload in a challenging and demanding environment, as an individual and for a team
  • Able to work across a range of administrative areas simultaneously, including systems administration and development, information assets, budgets and events planning
  • Excellent working knowledge of creating and /or maintaining and working with databases and spreadsNHSEts to produce reports.

Desirable

  • Experience of reviewing and developing administrative processes and procedures.
  • Proven experience of working in a supervisory role.

Skills, Capabilities & Attributes

Essential

  • Excellent planning, organisational and delegation skills.
  • Effective time management and able to manage own workload.
  • Able to deliver a high standard of customer care, taking appropriate action to maintain quality and respectfully resolve any queries or complaints in line with level of responsibility and in accordance with policies and procedures.

Desirable

  • Able to brief senior colleagues within the local NHSE team as required, including on financial information.
  • Strong analytical skills - able to analyse and interpret information, pre-empt and evaluate issues.
Person Specification

Qualifications

Essential

  • Degree or equivalent level of education.
  • Demonstratable knowledge of Microsoft Programmes

Desirable

  • Evidence of CPD

Knowledge and Experience

Essential

  • Proven experience of working in a team.
  • Evidence of working effectively under pressure, resolving issues, meeting deadlines and prioritising workload in a challenging and demanding environment, as an individual and for a team
  • Able to work across a range of administrative areas simultaneously, including systems administration and development, information assets, budgets and events planning
  • Excellent working knowledge of creating and /or maintaining and working with databases and spreadsNHSEts to produce reports.

Desirable

  • Experience of reviewing and developing administrative processes and procedures.
  • Proven experience of working in a supervisory role.

Skills, Capabilities & Attributes

Essential

  • Excellent planning, organisational and delegation skills.
  • Effective time management and able to manage own workload.
  • Able to deliver a high standard of customer care, taking appropriate action to maintain quality and respectfully resolve any queries or complaints in line with level of responsibility and in accordance with policies and procedures.

Desirable

  • Able to brief senior colleagues within the local NHSE team as required, including on financial information.
  • Strong analytical skills - able to analyse and interpret information, pre-empt and evaluate issues.

Employer details

Employer name

NHS England

Address

Bristol or Plymouth

Bristol or Plymouth

BS1 6AG


Employer's website

https://www.england.nhs.uk/about/working-for/ (Opens in a new tab)


Employer details

Employer name

NHS England

Address

Bristol or Plymouth

Bristol or Plymouth

BS1 6AG


Employer's website

https://www.england.nhs.uk/about/working-for/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

FDLS Team Manager

Anne Elliott

anne.elliott5@nhs.net

Details

Date posted

03 December 2024

Pay scheme

Agenda for change

Band

Band 5

Salary

£29,970 to £36,483 a year

Contract

Permanent

Working pattern

Full-time

Reference number

990-SW-6765468-E

Job locations

Bristol or Plymouth

Bristol or Plymouth

BS1 6AG


Supporting documents

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