Job summary
Within Data and Analytics our vision is to be the leading data services provider for health and social care across England through creating innovative and high-quality data products and services that give our customers the knowledge and capabilities required to deliver the best outcomes for citizens.
Main duties of the job
The Data Collection and Improvement (DCI) team deliver a support service to care providers with the aim to help them collect and improve the data they submit to NHS England.
The team has 4 sections:
- Data Collection - Managing a large number of collections from several hundred providers and delivering submissions support across a range of data collection systems
- Data Coverage - Monitoring and supporting increased coverage across mandatory data collections
- Data Improvement - Developing trusted relationships with providers to support improvements in the data submitted
- Management Information - Sourcing, extracting and analysing data about collections to help DCI and other services evidence and maximise their impact.
As a Data Operations Senior Administrator, you will play a key role within an allocated section. Duties specific to this role include:
- Responding to technical and administrative queries from providers and problem solving to find resolutions
- Supporting providers to submit and improve data to NHS England across a range of data collections and systems
- Supporting the delivery of provider-focussed services and processes for allocated collections, systems or data improvement projects
- Assisting with the facilitation of national and/or regional engagement with providers, such as central communications and user groups
- Collating and sharing feedback from providers to improve the data collected and our collection processes.
About us
The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:
- Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
- Making the NHS a great place to work, where our people can make a difference and achieve their potential.
- Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
- Optimising the use of digital technology, research, and innovation
- Delivering value for money.
If you would like to know more or require further information, please visithttps://www.england.nhs.uk/.
Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.
Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.
NHS England hold a Sponsor Licence; this means that we may be able to sponsor you providing the Home Office requirements are met. To be eligible for sponsorship through the Skilled Worker route you'll usually need to be paid the 'standard' salary rate of at least £38,700 per year, or the 'going rate' for your job, whichever is higher. You can find more information on the Government website.
Job description
Job responsibilities
This advert has attached Assignment Briefs/ information relating to roles currently vacant. However, please be aware that this recruitment may also be used to fill other positions that become vacant after the time of advert, for which Assignment Briefs or team information are not available. This will be limited to roles where the competencies to be assessed and requirements for the role are appropriately similar.
Job description
Job responsibilities
This advert has attached Assignment Briefs/ information relating to roles currently vacant. However, please be aware that this recruitment may also be used to fill other positions that become vacant after the time of advert, for which Assignment Briefs or team information are not available. This will be limited to roles where the competencies to be assessed and requirements for the role are appropriately similar.
Person Specification
Experience
Essential
- Proven ability of gathering, recording and analysing information from a variety of sources, using such information to prepare and maintain a range of business documents and databases, including methods and techniques for configuration, storage and version control.
Qualifications
Essential
- Proficiency in software packages to an intermediate level: MS Outlook, Word, Excel, Access, PowerPoint and Visio
Knowledge
Essential
- An awareness of data set / data collection / data quality improvement / data management development / data dissemination principles.
Skills
Essential
- Ability to provide technical and / or administrative support to find a resolution for customers
Skills
Essential
- Ability to provide proactive communications support, such as emails, developing and sending newsletters, updating webpages.
Stakeholder management
Essential
- Able to work with internal and external stakeholders to understand their requirements and needs, providing effective consultancy, direction and advice to ensure the delivery of timely and accurate information.
Experience
Essential
- Proven ability to adhere to policy and standard operating procedures while contributing to continuous service improvement activities.
Person Specification
Experience
Essential
- Proven ability of gathering, recording and analysing information from a variety of sources, using such information to prepare and maintain a range of business documents and databases, including methods and techniques for configuration, storage and version control.
Qualifications
Essential
- Proficiency in software packages to an intermediate level: MS Outlook, Word, Excel, Access, PowerPoint and Visio
Knowledge
Essential
- An awareness of data set / data collection / data quality improvement / data management development / data dissemination principles.
Skills
Essential
- Ability to provide technical and / or administrative support to find a resolution for customers
Skills
Essential
- Ability to provide proactive communications support, such as emails, developing and sending newsletters, updating webpages.
Stakeholder management
Essential
- Able to work with internal and external stakeholders to understand their requirements and needs, providing effective consultancy, direction and advice to ensure the delivery of timely and accurate information.
Experience
Essential
- Proven ability to adhere to policy and standard operating procedures while contributing to continuous service improvement activities.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
