Commercial Operations Manager

NHS England

This job is now closed

Job summary

We are in the process of establishing long-term capability to deliver the New Hospital Programme - the 3rd largest programme on the Government's Major Projects Portfolio enabling the delivery of NHS's Health Infrastructure Plan.

As a Commercial Operations Manager, the postholder will work as part of a dynamic team in delivering an effective service supporting managers and staff across the Commercial Directorate supporting the Business Operations Lead in:

Supporting the directorate to define, build and grow the culture across the Commercial Directorate.

Leading development, implementation, and assessment of strategies and programs to continuously improve engagement among our employees and wider commercial workforce, contributing to a high performing organisation linked to our values.

Working in partnership with senior leaders, evolve recruiting, interviewing, onboarding, and offboarding programs for the Commercial Directorate.

Building strong internal and external networks and drive change management and leadership of Culture & Engagement initiatives.

Deliver operational engagement programmes and initiatives that support wider team objectives, including management of relevant engagement platforms such as the NHP Hub, supporting with event management and logistics, webinars, and operational forms of communication.

Main duties of the job

The post holder will support the Business Operations Lead and their team to ensure that their work stream of programmes are planned and managed effectively and assist in their successful delivery:

Manage the team's business support function, including developing and managing the team's business plan, progress and reporting risk and issue management.

Liaise with appropriate functions within the organisation and the Sector.

Manage all corporate business returns, including planning and workforce returns.

Develop and implement a content management system to ensure information is properly managed and best practice is shared across the team, Directorate and the wider NHS organisation.

Take a lead in the coordination of training & development and recruitment activity across the team.

Oversight and management of all aspects of the team budgets.

About us

The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:

Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
Making the NHS a great place to work, where our people can make a difference and achieve their potential.
Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
Optimising the use of digital technology, research, and innovation
Delivering value for money.

If you would like to know more or require further information, please visithttps://www.england.nhs.uk/.

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.

Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.

NHS England hold a Sponsor Licence; this means that we may be able to sponsor you providing the Home Office requirements are met. To be eligible for sponsorship through the Skilled Worker route you'll usually need to be paid the 'standard' salary rate of at least £38,700 per year, or the 'going rate' for your job, whichever is higher. You can find more information on the Government website.

Date posted

25 November 2024

Pay scheme

Agenda for change

Band

Band 7

Salary

£46,148 to £52,809 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

990-NHP-6668863-IE

Job locations

Any NHSE Office

National

SE1 8UG

Job description

Job responsibilities

You can find further details about the job, organisational structure, recruitment profile, expected outcomes and benefits information in the attached Job Description and other supporting documents.

Due to the high number of applications that are received for some posts we may close this vacancy before the advertised closing date. Therefore, please apply for this post as soon as you can, if you are interested and you meet the requirements of the Person Specification.

Job description

Job responsibilities

You can find further details about the job, organisational structure, recruitment profile, expected outcomes and benefits information in the attached Job Description and other supporting documents.

Person Specification

Qualifications

Essential

Educated to Post-graduate degree level in relevant subject or equivalent level qualification or significant experience of working at a similar level in specialist area
Further training or significant experience in project management, financial management or supporting change management processes.

Knowledge and experience

Essential

Subject matter expertise across a number of key areas relating to: Business Operations, Business Management, Business Engagement, Operational Improvement & Efficiency, Governance, Risk & Assurance, Business Continuity, Stakeholder Management & Engagement, Budget & Financial Management
Demonstrable specialist knowledge in a relevant discipline
Experience of managing a team.
Significant experience of successfully operating in a politically sensitive environment.

Skills Capabilities & Attributes

Essential

Ability to develop written communications clearly & concisely
Quality control experience for external communications
Awareness of the 'big picture' and ability to apply political judgement
Clear communicator with excellent written and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately to a diverse and varied range of audiences consisting of internal and external stakeholders.

Person Specification

Qualifications

Essential

Educated to Post-graduate degree level in relevant subject or equivalent level qualification or significant experience of working at a similar level in specialist area
Further training or significant experience in project management, financial management or supporting change management processes.

Knowledge and experience

Essential

Subject matter expertise across a number of key areas relating to: Business Operations, Business Management, Business Engagement, Operational Improvement & Efficiency, Governance, Risk & Assurance, Business Continuity, Stakeholder Management & Engagement, Budget & Financial Management
Demonstrable specialist knowledge in a relevant discipline
Experience of managing a team.
Significant experience of successfully operating in a politically sensitive environment.

Skills Capabilities & Attributes

Essential

Ability to develop written communications clearly & concisely
Quality control experience for external communications
Awareness of the 'big picture' and ability to apply political judgement
Clear communicator with excellent written and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately to a diverse and varied range of audiences consisting of internal and external stakeholders.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information