Job summary
This is an exciting opportunity to join the Digital Primary Care team which is at the heart of the NHS's digital transformation. We are on a mission to transform the digital technology used within Primary Care and this role provides the opportunity to have a positive impact on healthcare outcomes at huge scale.
Primary Care is the first port of call for millions of patients every day and the digital products used in care settings are the foundation upon which we will build a modern, efficient and responsive health service.
What levers can we use to support innovation in healthcare technology markets? How do we encourage patients to take an active role in their healthcare? What are the ways in which we provide greater access to data while ensuring that access is appropriately controlled?
Bringing together policy, clinical, research, design and technology teams to answer these questions and many more like them is the task of the Lead Product Manager in Digital Primary Care.
Main duties of the job
The rolewill identify, prioritise and develop opportunities to introduce products and services that are used by heath care professionals and patients. The role spans multi-disciplinary teams including user research, service design, business analysis, delivery and technical architecture disciplines. Responsibilities include:
-
representproduct management practice at a senior level, providing strong, decisive and visible product leadership, under the overall leadership of the Head of Product
-
work with leadership across programmes and organisational boundaries to ensure that vision and goals are aligned, key stakeholders and delivery partners areengaged, delivery is coordinated and new opportunities are evaluated.
The successful candidate will help shape the way we work. We are changing the organisation to be product-led and focussed on user experiences. The role will play a key part in bringing together teams within Digital Primary Care and beyond to support a product management culture.
About us
The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:
- Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
- Making the NHS a great place to work, where our people can make a difference and achieve their potential.
- Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
- Optimising the use of digital technology, research, and innovation
- Delivering value for money.
If you would like to know more or require further information, please visithttps://www.england.nhs.uk/.
Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.
Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.
NHS England hold a Sponsor Licence; this means that we may be able to sponsor you providing the Home Office requirements are met. To be eligible for sponsorship through the Skilled Worker route you'll usually need to be paid the 'standard' salary rate of at least £38,700 per year, or the 'going rate' for your job, whichever is higher. You can find more information on the Government website.
Job description
Job responsibilities
The Digital Primary Care teams vision is to ensure primary care can acquire and exploit the latest technology and data to improve the lives of patients and staff. Our purpose is to:
We will:
-
Deliver high quality, user centered, value for money technology across primary care, to reduce administrative burdens on the workforce and improve access and experiences for patients.
-
Widen access to data held in GP records for citizens, clinicians, the wider workforce and researchers, prioritising key data to optimise pathways and services provision, and enable prevention and self-care.
- Drive up the quality and adoption of products and services that support innovation collaboration and continuous improvement, to enable fully integrated care.
The Lead Product Manager will be working in Digital Services for Integrated Care, which is part of Digital Primary Care. Our purpose is to provide healthcare professionals with digital products and services that help them provide the best patient care, reduce burden and provide greater value for money. We work with suppliers and national NHS teams to provide the products and services that support healthcare in GP Practices, other Primary Care settings and beyond.
Please review the attached generic job description and assignment briefs for further information.
Job description
Job responsibilities
The Digital Primary Care teams vision is to ensure primary care can acquire and exploit the latest technology and data to improve the lives of patients and staff. Our purpose is to:
We will:
-
Deliver high quality, user centered, value for money technology across primary care, to reduce administrative burdens on the workforce and improve access and experiences for patients.
-
Widen access to data held in GP records for citizens, clinicians, the wider workforce and researchers, prioritising key data to optimise pathways and services provision, and enable prevention and self-care.
- Drive up the quality and adoption of products and services that support innovation collaboration and continuous improvement, to enable fully integrated care.
The Lead Product Manager will be working in Digital Services for Integrated Care, which is part of Digital Primary Care. Our purpose is to provide healthcare professionals with digital products and services that help them provide the best patient care, reduce burden and provide greater value for money. We work with suppliers and national NHS teams to provide the products and services that support healthcare in GP Practices, other Primary Care settings and beyond.
Please review the attached generic job description and assignment briefs for further information.
Person Specification
Qualifications
Essential
- Evidence of continuous professional development - attendance of courses, conferences or meetups related to product and/or delivery management, agile practices, user-centred design and software development.
Desirable
- Additional practitioner level qualifications in Product Management (e.g. CSPO, PSPO).
- Agile qualification
Skills and Abilities
Essential
- Ability to break goals into smaller, valuable iterations.
- User-centric approach
- Ability to deliver organisation change
- Ability to build productive relationships with stakeholders
Knowledge and Experience
Essential
- Product Management expertise: developing digital products with a focus on outcomes over outputs.
- Product Management expertise: prioritisation
- Team leadership - multiple multi-disciplinary teams
Desirable
- Familiarity with the challenges of high profile and large-scale digital products.
- Familiarity with digital technology e.g. APIs.
- Managing 3rd party suppliers
Person Specification
Qualifications
Essential
- Evidence of continuous professional development - attendance of courses, conferences or meetups related to product and/or delivery management, agile practices, user-centred design and software development.
Desirable
- Additional practitioner level qualifications in Product Management (e.g. CSPO, PSPO).
- Agile qualification
Skills and Abilities
Essential
- Ability to break goals into smaller, valuable iterations.
- User-centric approach
- Ability to deliver organisation change
- Ability to build productive relationships with stakeholders
Knowledge and Experience
Essential
- Product Management expertise: developing digital products with a focus on outcomes over outputs.
- Product Management expertise: prioritisation
- Team leadership - multiple multi-disciplinary teams
Desirable
- Familiarity with the challenges of high profile and large-scale digital products.
- Familiarity with digital technology e.g. APIs.
- Managing 3rd party suppliers
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
