Job summary
Within Data and Analytics our vision is to be the leading data services provider for health and social care across England through creating innovative and high-quality data products and services that give our customers the knowledge and capabilities required to deliver the best outcomes for citizens.
Main duties of the job
This advert has attached Assignment Briefs/ information relating to roles currently vacant. However, please be aware that this recruitment may also be used to fill other positions that become vacant after the time of advert, for which Assignment Briefs or team information are not available. This will be limited to roles where the competencies to be assessed and requirements for the role are appropriately similar.
About us
The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:
- Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
- Making the NHS a great place to work, where our people can make a difference and achieve their potential.
- Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
- Optimising the use of digital technology, research, and innovation
- Delivering value for money.
If you would like to know more or require further information, please visithttps://www.england.nhs.uk/.
Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.
Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.
NHS England hold a Sponsor Licence; this means that we may be able to sponsor you providing the Home Office requirements are met. To be eligible for sponsorship through the Skilled Worker route you'll usually need to be paid the 'standard' salary rate of at least £38,700 per year, or the 'going rate' for your job, whichever is higher. You can find more information on the Government website.
Job description
Job responsibilities
FutureNHS are looking for a passionate User Researcher to join our brilliant team.
Were a dynamic and thoughtful team who are dedicated to making a difference. We work flexibly to help us achieve a work life balance and account for personal preferences and commitments outside of our jobs. We are a convivial and respectful team who have weekly online socials, and regular in-person team days. We support the development goals of our colleagues, encouraging learning because we believe that making the best of your skills will benefit both you and the NHS.
You will be welcomed into a supportive environment both in the FutureNHS team as well as the wider NHS user research community, with plenty of opportunity to collaborate and problem-solve with colleagues within the NHS and partners across the health and care system.
As a user researcher you will be responsible for: Working on a high-profile collaboration platform that has a direct impact on the whole of the NHS and wider health and care sector. Work with colleagues in the team to ensure that user needs are at the forefront of the design process. Leading and employing a range of research approaches and methodologies, including qualitative, quantitative, collaborative, online and usability research, with external and internal users. Working as part of a multi-disciplinary team to conduct user research to understand the user needs of healthcare sector employees. Providing user insights that will inform the design decisions made throughout the Agile process from pre-discovery to go live, aligning these back to strategic objectivesof the platform. Acting as a champion for users, advocate for their needs to ensure that the work of NHS England is generated by and grounded in user needs.
Job description
Job responsibilities
FutureNHS are looking for a passionate User Researcher to join our brilliant team.
Were a dynamic and thoughtful team who are dedicated to making a difference. We work flexibly to help us achieve a work life balance and account for personal preferences and commitments outside of our jobs. We are a convivial and respectful team who have weekly online socials, and regular in-person team days. We support the development goals of our colleagues, encouraging learning because we believe that making the best of your skills will benefit both you and the NHS.
You will be welcomed into a supportive environment both in the FutureNHS team as well as the wider NHS user research community, with plenty of opportunity to collaborate and problem-solve with colleagues within the NHS and partners across the health and care system.
As a user researcher you will be responsible for: Working on a high-profile collaboration platform that has a direct impact on the whole of the NHS and wider health and care sector. Work with colleagues in the team to ensure that user needs are at the forefront of the design process. Leading and employing a range of research approaches and methodologies, including qualitative, quantitative, collaborative, online and usability research, with external and internal users. Working as part of a multi-disciplinary team to conduct user research to understand the user needs of healthcare sector employees. Providing user insights that will inform the design decisions made throughout the Agile process from pre-discovery to go live, aligning these back to strategic objectivesof the platform. Acting as a champion for users, advocate for their needs to ensure that the work of NHS England is generated by and grounded in user needs.
Person Specification
Qualifications
Essential
- Educated to master's level (or equivalent qualification / experience).
Skills & Experience
Essential
- Proven experience of quantitative and qualitative research activities such as: survey design, interview design, moderation, usability testing, facilitating workshops, contextual enquiry, co-design, and ethnographic research.
- Experience of managing external digital platform suppliers to ensure successful delivery of products and services.
- Experience of conducting usability testing sessions: designing tasks and scenarios, using a range of tools to collect data and providing recommendations supported by evidence such as video, graphs, tables and pictures.
Knowledge
Essential
- Knowledge of appropriate research methods across the user-centred design lifecycle and how to implement them.
Person Specification
Qualifications
Essential
- Educated to master's level (or equivalent qualification / experience).
Skills & Experience
Essential
- Proven experience of quantitative and qualitative research activities such as: survey design, interview design, moderation, usability testing, facilitating workshops, contextual enquiry, co-design, and ethnographic research.
- Experience of managing external digital platform suppliers to ensure successful delivery of products and services.
- Experience of conducting usability testing sessions: designing tasks and scenarios, using a range of tools to collect data and providing recommendations supported by evidence such as video, graphs, tables and pictures.
Knowledge
Essential
- Knowledge of appropriate research methods across the user-centred design lifecycle and how to implement them.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
