Principal Technical Specialist

NHS England

This job is now closed

Job summary

This is a technical product leading role within the Technical Infrastructure and architecture team within NHS.net Connect (Formerly NHSmail), which provides exposure to a wide array of technologies. It will be necessary to work closely with existing operations teams, Internal NHS.net programme, and NHS England organisational programme leads and technical subject matter experts.

The post-holder will have specialised and substantial knowledge of complex network infrastructure/ infrastructure operations, have excellent communication skills, be team-oriented and proactively respond to new challenges.

NHS.net Connect sits within the Transformation directorate of the new NHS England and is the national secure collaboration service for health and social care, the service allows the NHS to connect, communicate and collaborate across the tenant.

NHS.net Connect is more than just an email service - it incorporates many Microsoft O365 products such as Teams, OneDrive and SharePoint. The capabilities that the service provides will transform the way the NHS collaborates on a national level as well as local.

The NHS.net Connect team is a medium sized team of 45 professionals spanning a multitude of professions.

Leading the engagement with the Local NHS organisations, Accenture and Microsoft to deliver value by unpicking capabilities within the products to further enhance product resiliency across the NHS estate.

Main duties of the job

Provides technical consultancy and leadership to define and produce appropriate NHSmail and collaboration tool deliverables.

Manages the relationship between NHSmail Teams and internal/external Stakeholders.

Actively contributes to the strategy and vision for the future of the NHSmail and O365 for the NHS using specialist knowledge.

Managing the support for the NHSmail service and O365 suite sitting on technical design authority and governing new technology regarding central tenant enablement

Maintaining individual and team development to support new and upcoming technologies with full understanding of key developments in relevant professional spheres.

Manages and maintains own professional knowledge and development in their technical specialism and embraces development opportunities to support new technologies, frameworks and services including the move to AI and the Microsoft Roadmap

About us

These roles can be based in any NHS England office.

The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:

Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
Making the NHS a great place to work, where our people can make a difference and achieve their potential.
Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
Optimising the use of digital technology, research, and innovation
Delivering value for money.

If you would like to know more or require further information, please visithttps://www.england.nhs.uk/.

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.

NHS England hold a Sponsor Licence; this means that we may be able to sponsor you providing the Home Office requirements are met. To be eligible for sponsorship through the Skilled Worker route you'll usually need to be paid the 'standard' salary rate of at least £38,700 per year, or the 'going rate' for your job, whichever is higher. You can find more information on the Government website.

Date posted

18 November 2024

Pay scheme

Agenda for change

Band

Band 8b

Salary

£58,972 to £68,525 a year (exclusive of London weighting)

Contract

Permanent

Working pattern

Full-time

Reference number

990-TD-IT-6779290-E

Job locations

Any NHS England office

National

LS1 4AP

Job description

Job responsibilities

You can find further details about the job, in the attached Job Description and other supporting documents.

This role is a key part of the Technical Architecture team responsible for the high-quality Technical Management andgovernance of the NHS.net Connect service.

Job description

Job responsibilities

You can find further details about the job, in the attached Job Description and other supporting documents.

This role is a key part of the Technical Architecture team responsible for the high-quality Technical Management andgovernance of the NHS.net Connect service.

Person Specification

Knowledge/Experience

Essential

Substantial knowledge and experience of the technical governance and utilisation of email and O365 products
Significant understanding of security features and best practice including device security
Specialist knowledge gained through professional development activities across a range of collaboration technologies

Skills

Essential

Communicate confidently with customers and stakeholders alike and be able to present technical information to an array of audiences
Proven ability to act as a consultant, bringing specialist experience of O365 to the provision of well-informed technology advice, taking steps to ensure that it is properly understood and appropriately articulated, to enhance the effectiveness of decision making and direction setting, and other significant activities.

Qualifications

Essential

Educated to masters degree level or equivalent work experience
ITIL Foundation Qualification or equivalent work experience

Person Specification

Knowledge/Experience

Essential

Substantial knowledge and experience of the technical governance and utilisation of email and O365 products
Significant understanding of security features and best practice including device security
Specialist knowledge gained through professional development activities across a range of collaboration technologies

Skills

Essential

Communicate confidently with customers and stakeholders alike and be able to present technical information to an array of audiences
Proven ability to act as a consultant, bringing specialist experience of O365 to the provision of well-informed technology advice, taking steps to ensure that it is properly understood and appropriately articulated, to enhance the effectiveness of decision making and direction setting, and other significant activities.

Qualifications

Essential

Educated to masters degree level or equivalent work experience
ITIL Foundation Qualification or equivalent work experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information