Deputy Director Regional Co-ordination Centre

NHS England

Information:

This job is now closed

Job summary

This post is part of the senior structure for the Chief Operating Officer Directorate. The purpose of the COO Directorate is to lead on performance and improvement for the South East Region including:

  • monitoringperformanceagainstannualoperatingplansandconstitutional standards
  • delivering bespoke improvement support to systems via the virtual improvement hub to optimise their overall performance and reduce unwarranted clinical variation
  • leading the co-ordination of regional operational planning and assurance.

This role is positioned within the Chief Operating Directorate, reporting directly to the Director of Operational Improvement, with responsibility for:

  • The line management and conduct of the Regional Control Centre, including the Regional Operations Centre and the Regional Delivery Unit
  • The running of the Regional Operations Centre which is a critical component of managing daily activity.
  • The ROC also acts as the single point of contact for the region, ensuring communications both in and out are delivered in a timely and consistent manner
  • In conjunction with the Deputy Directors of Performance -Performance and Delivery, management of regional briefings and information for internal and external assurance
  • In conjunction with the Deputy Directors of Performance - UEC.

Main duties of the job

The post holder will have accountability and responsibility for the strategic and operational development of the Department/Directorate//Sector.

Plans to achieve the strategy will be underpinned by the delivery of short to medium term objectives.

Key aspects of this role will be to:

  1. Ensurethestrategyisformulated,understoodbyallstakeholdersandis delivered utilising all available resources efficientlyand effectively.
  2. Ensure the development and management of relevant strategic plans, within the Sector.
  3. Ensure appropriate system andprocesses are inplacetoenable the implementation of the strategy plans in the neworganisations.
  4. Proactivelymanage the key risks andissues associatedwithensuring appropriate actions are taken to mitigate or respond.
  5. Monitoringandestablishingaccountability ontheoverallprogressofthe strategy to ensure completion within agreed timescales.
  6. Managethewholebudgetaryimplicationsofactivity.
  7. Avoidthedestabilisationofbusinessasusual.
  8. Manage and actively promote the relationships with key stakeholders.
  9. Lead the programme management function of the RDU to support delivery of strategic programs of work across the region e.g. transformation or cost improvement programmes.

About us

The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:

  • Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
  • Making the NHS a great place to work, where our people can make a difference and achieve their potential.
  • Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
  • Optimising the use of digital technology, research, and innovation
  • Delivering value for money.

If you would like to know more or require further information, please visithttps://www.england.nhs.uk/.

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.

Date posted

31 October 2024

Pay scheme

Agenda for change

Band

Band 9

Salary

£105,385 to £121,271 a year per annum (exclusive of London Weighting)

Contract

Permanent

Working pattern

Full-time

Reference number

990-SE-6740309-E

Job locations

South East Regional Offices (London, Reading, Southampton, Horley)

London

SE1 8UG


Job description

Job responsibilities

You can find further details about the job, organisational structure, recruitment profile, expected outcomes and benefits information in the attached Job Description and other supporting documents.

Job description

Job responsibilities

You can find further details about the job, organisational structure, recruitment profile, expected outcomes and benefits information in the attached Job Description and other supporting documents.

Person Specification

Qualifications

Essential

  • Educated to Masters level or equivalent level or equivalent experience of working at a senior level in specialist area
  • Experience of project and programme management techniques and tools such as Prince 2 or Managing Successful Projects

Experience

Essential

  • Extensive recent senior operational management experience in an NHS provider organisation.
  • Proven senior level experience of leading and delivering complex change and strategy development programmes in a politically sensitive environment
  • Experience in delivering QI programmes and applying a QI approach, including developing measurement, evaluation and benefits realization
  • Experience of successfully delivering operational productivity including cross organisational cost improvement programmes

Skills

Essential

  • Ability to influence and persuade senior stakeholders e.g. system / board directors
  • Strong external communications skills in a politically sensitive environment with knowledge of and experience in handling media relations
  • Ability to analyse highly complex issues where material is conflicting and drawn from multiple sources (verbal, written and numerical).
  • Ability to provide informative reporting on operational and financial information and report this at Board level
Person Specification

Qualifications

Essential

  • Educated to Masters level or equivalent level or equivalent experience of working at a senior level in specialist area
  • Experience of project and programme management techniques and tools such as Prince 2 or Managing Successful Projects

Experience

Essential

  • Extensive recent senior operational management experience in an NHS provider organisation.
  • Proven senior level experience of leading and delivering complex change and strategy development programmes in a politically sensitive environment
  • Experience in delivering QI programmes and applying a QI approach, including developing measurement, evaluation and benefits realization
  • Experience of successfully delivering operational productivity including cross organisational cost improvement programmes

Skills

Essential

  • Ability to influence and persuade senior stakeholders e.g. system / board directors
  • Strong external communications skills in a politically sensitive environment with knowledge of and experience in handling media relations
  • Ability to analyse highly complex issues where material is conflicting and drawn from multiple sources (verbal, written and numerical).
  • Ability to provide informative reporting on operational and financial information and report this at Board level

Employer details

Employer name

NHS England

Address

South East Regional Offices (London, Reading, Southampton, Horley)

London

SE1 8UG


Employer's website

https://www.england.nhs.uk/about/working-for/ (Opens in a new tab)


Employer details

Employer name

NHS England

Address

South East Regional Offices (London, Reading, Southampton, Horley)

London

SE1 8UG


Employer's website

https://www.england.nhs.uk/about/working-for/ (Opens in a new tab)


For questions about the job, contact:

Director of Operational Improvement

Alison Kingston

Alison.Kingston2@nhs.net

Date posted

31 October 2024

Pay scheme

Agenda for change

Band

Band 9

Salary

£105,385 to £121,271 a year per annum (exclusive of London Weighting)

Contract

Permanent

Working pattern

Full-time

Reference number

990-SE-6740309-E

Job locations

South East Regional Offices (London, Reading, Southampton, Horley)

London

SE1 8UG


Supporting documents

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