Job summary
The National Patient Safety Team is looking to appoint an exceptional individual who can demonstrate experience in patient safety improvement and outcomes, ideally at regional and national level. The post-holder will be able to demonstrate key skills in quality improvement science, improvement programme design, planning and delivery oversight, and the ability to engage and connect with stakeholders across systems, including patient groups.
The post holder will work as part of a dynamic Patient Safety Improvement Team that is responsible for the design, oversight and delivery of national programmes as outlined in the NHS strategy for patient safety - this post will work with the Maternity and Neonatal Safety Improvement Programme.
The reason for the role being advertised as fixed term is due to the substantive post holder temporarily being seconded out of the team.
Main duties of the job
The postholder will support the national scale up of evidence-based interventions and an individual portfolio of improvement projects, working with a broad range of stakeholders across the system to support appropriate and aligned improvement strategies, based on a strong understanding of quality improvement science, patient safety in healthcare systems, and project and programme management knowledge and expertise.
Essential elements of this position include:
- Support the planning and delivery of the Maternity and Neonatal Safety Improvement Programme
- Work jointly with our delivery partners the Health Innovation Network's, 15 regionally based Patient Safety Collaboratives, and ensure programme/project management are aligned with the programmes plans and provide coaching, advice and guidance on quality improvement methodologies and approaches, including measurement for improvement
- Work with Patient Safety Collaboratives to ensure that all reporting is accurate, appropriate and timely and demonstrate the impact and value of the programme, through the assurance process.
About us
The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:
- Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
- Making the NHS a great place to work, where our people can make a difference and achieve their potential.
- Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
- Optimising the use of digital technology, research, and innovation
- Delivering value for money.
If you would like to know more or require further information, please visithttps://www.england.nhs.uk/.
Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.
Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.
Job description
Job responsibilities
Some of the skills and experience we are looking for include:
- Experience of working in either a patient safety or quality improvement role within a recognised national programme in the NHS
- Expertise in patient safety and Quality Improvement science
- Excellent qualitative and quantitative analytical skills
- Excellent communication skills and ability to provide complex information to a wide range of internal and external stakeholders
- Ability to build and maintain relationships with a broad range of internal and external stakeholders in order to co-produce or design aspects of health and care service
There will also be frequent travel across England with the need for overnight stays (where relevant), some of which maybe consecutive.
Please refer to the job description attached for further information about the role and responsibilities.
Secondments
Applicants from within the NHS will be offered on a secondment basis only, agreement should be obtained from their employer prior to submitting the application.
Job description
Job responsibilities
Some of the skills and experience we are looking for include:
- Experience of working in either a patient safety or quality improvement role within a recognised national programme in the NHS
- Expertise in patient safety and Quality Improvement science
- Excellent qualitative and quantitative analytical skills
- Excellent communication skills and ability to provide complex information to a wide range of internal and external stakeholders
- Ability to build and maintain relationships with a broad range of internal and external stakeholders in order to co-produce or design aspects of health and care service
There will also be frequent travel across England with the need for overnight stays (where relevant), some of which maybe consecutive.
Please refer to the job description attached for further information about the role and responsibilities.
Secondments
Applicants from within the NHS will be offered on a secondment basis only, agreement should be obtained from their employer prior to submitting the application.
Person Specification
Qualifications
Essential
- Educated to degree level or equivalent level of experience of working at a senior level in quality improvement.
Desirable
- A recognised certificate in patient safety and/or quality improvement science, including measurement for improvement (such as the IHI PSO course)
Knowledge and Experience
Essential
- Experience of working in either a patient safety or quality improvement role within a recognised national programme in the NHS
- Experience of having led measurable improvement at scale as part of a spread and adoption strategy
Desirable
- Broad knowledge of best practice relating to the delivery of transformational change in complex systems
Skills, Capabilites and Attributes
Essential
- Ability to analyse qualitative and quantitative data, present in a clear concise manner, and draw appropriate proposals
- Developed communication skills for delivering key messages to a range of stakeholders both internal and external (including outside the NHS) to the organisation, some at very senior level
Desirable
- Skills and capabilities in transformational change methods and / or improvement skills
Values and Behaviours
Essential
- Able to make a connection between their work and the benefit to patients and the public
- Ability to operate in a value-driven style consistent with the values of the public services and specifically with the new organisational values
Equality, Diversity and Inclusion
Essential
- Values diversity and difference operates with integrity and openness
Person Specification
Qualifications
Essential
- Educated to degree level or equivalent level of experience of working at a senior level in quality improvement.
Desirable
- A recognised certificate in patient safety and/or quality improvement science, including measurement for improvement (such as the IHI PSO course)
Knowledge and Experience
Essential
- Experience of working in either a patient safety or quality improvement role within a recognised national programme in the NHS
- Experience of having led measurable improvement at scale as part of a spread and adoption strategy
Desirable
- Broad knowledge of best practice relating to the delivery of transformational change in complex systems
Skills, Capabilites and Attributes
Essential
- Ability to analyse qualitative and quantitative data, present in a clear concise manner, and draw appropriate proposals
- Developed communication skills for delivering key messages to a range of stakeholders both internal and external (including outside the NHS) to the organisation, some at very senior level
Desirable
- Skills and capabilities in transformational change methods and / or improvement skills
Values and Behaviours
Essential
- Able to make a connection between their work and the benefit to patients and the public
- Ability to operate in a value-driven style consistent with the values of the public services and specifically with the new organisational values
Equality, Diversity and Inclusion
Essential
- Values diversity and difference operates with integrity and openness
