NHS England

Business Support Administrator

Information:

This job is now closed

Job summary

Delivery and Oversight is a team within the Workforce Training & Education (WTE) regional function. Its core purpose is to maintain oversight of all delivery and performance activity across theregionalWTEDirectorate, alongsidegovernance and the provision ofbusinesssupport, includingadministrative and PA support to the seniorleadership, and operational office management (Blenheim House, Leeds).

Main activities of this team will include:

  • Performance monitoring, reporting and assurance on delivery of function objectives - including in accordance with the Board Assurance Framework
  • Coordination of the Delivery Plan for the function

Ensuring effective governance and business management processes for the function - including secretariat services for principal meetings (e.g., Regional People Board, Regional People Leadership Group, WT&E Senior Leadership Team), coordination of function communications, seeking and providing assurance on function compliance, in line with the corporate operating framework.

Main duties of the job

The post holder will work as part of the Oversight and Delivery team, providing administrative support to the senior leadership and teams within the regional Workforce Training and Education function, to support the effective delivery of key priorities.

The post holder will be expected to build and maintain constructive relationships with a broad range of internal and external stakeholders, ranging from administrative staff to senior management.

Alongside supporting projects and workstreams, the post holder will provide and coordinate administrative and secretariat services, including for example, the preparation of agendas and minutes, taking appropriate follow-up action as required and manage electronic and paper-based filing systems and order and maintain office resources. They will arrange venues for events, providing support as required. The post holder will also manage diaries, book and monitor travel and accommodation ensuring budgets are adhered to and best value for money achieved at all times and ensure all invoices in relation to travel and subsistence are efficiently and effectively handled through the oracle-based accounting system.

About us

The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:

  • Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
  • Making the NHS a great place to work, where our people can make a difference and achieve their potential.
  • Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
  • Optimising the use of digital technology, research, and innovation
  • Delivering value for money.

If you would like to know more or require further information, please visithttps://www.england.nhs.uk/.

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.

Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.

Details

Date posted

16 September 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year

Contract

Permanent

Working pattern

Full-time

Reference number

990-NEY-6624807-E

Job locations

Stella House

Goldcrest Way, Newburn Riverside

Newcastle Upon Tyne

NE15 8NY


Job description

Job responsibilities

You can find further details about the job, organisational structure, recruitment profile, expected outcomes and benefits information in the attached Job Description and other supporting documents.

If you like what you have read and think you have the skills and experience, we need then don't delay, apply today! We get lots of applications for our roles and so we sometimes have to close our posts early. Don't miss out!

Job description

Job responsibilities

You can find further details about the job, organisational structure, recruitment profile, expected outcomes and benefits information in the attached Job Description and other supporting documents.

If you like what you have read and think you have the skills and experience, we need then don't delay, apply today! We get lots of applications for our roles and so we sometimes have to close our posts early. Don't miss out!

Person Specification

Qualifications

Essential

  • Educated to NVQ 4 level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience.

Knowledge

Essential

  • Significant administrative/ secretarial experience including initiating and maintaining office systems.
  • Demonstrable experience in dealing with the public and dealing with sensitive and confidential information.
  • Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, PowerPoint and Access.
  • Understanding of Confidentiality and Data Protection Act.
  • Commitment to continuing professional development

Skills

Essential

  • Ability to work at pace in a busy working environment and able to multi-task.
  • Capable of constructing and delivering clear information/ instructions to staff and service users.
  • Evidence of advanced level minute / note taking.
  • Effective team working.
  • Ability to work without supervision.
Person Specification

Qualifications

Essential

  • Educated to NVQ 4 level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience.

Knowledge

Essential

  • Significant administrative/ secretarial experience including initiating and maintaining office systems.
  • Demonstrable experience in dealing with the public and dealing with sensitive and confidential information.
  • Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, PowerPoint and Access.
  • Understanding of Confidentiality and Data Protection Act.
  • Commitment to continuing professional development

Skills

Essential

  • Ability to work at pace in a busy working environment and able to multi-task.
  • Capable of constructing and delivering clear information/ instructions to staff and service users.
  • Evidence of advanced level minute / note taking.
  • Effective team working.
  • Ability to work without supervision.

Employer details

Employer name

NHS England

Address

Stella House

Goldcrest Way, Newburn Riverside

Newcastle Upon Tyne

NE15 8NY


Employer's website

https://www.england.nhs.uk/about/working-for/ (Opens in a new tab)


Employer details

Employer name

NHS England

Address

Stella House

Goldcrest Way, Newburn Riverside

Newcastle Upon Tyne

NE15 8NY


Employer's website

https://www.england.nhs.uk/about/working-for/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Business Support Co-Ordinator

Chris Orrick

chris.orrick@nhs.net

Details

Date posted

16 September 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year

Contract

Permanent

Working pattern

Full-time

Reference number

990-NEY-6624807-E

Job locations

Stella House

Goldcrest Way, Newburn Riverside

Newcastle Upon Tyne

NE15 8NY


Supporting documents

Privacy notice

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