Benefits Manager

Job description

Job responsibilities

Business Case Benefits SME Assurance Review

Undertake assurance reviews on Frontline Digitisation business cases to improve the quality of information for the individuals making the investment decisions to provide confidence from an objective, unbiased and credible benefits management perspective that the proposal is reliable and can be supported.

Ensure proposal meets National strategic drivers and objectives.

Validate affordability of proposed Trust EPR programme.

Ensure consistency of support Benefits artefacts eg Register to CIA Model.

Evaluate whether the proposal delivers the required core capabilities and EPR functionality aligned to the Benefits of the investment.

Ensure there is a documented Benefits Management Strategy, and that clear ownership of individual Benefits, overall governance and reporting is in place.

Provide feedback to Trust to ensure alignment with FD programme benefits strategy and approach.

Provide recommendation to EPRIB that proposed Benefits profile is deliverable and meets criteria to support investment.

Benefits Management SME Support

Work with Trusts as required throughout all stages of the EPR journey to help support the development of a mature benefits approach from inception through to post Go Live reporting right across the business change lifecycle. Bespoke benefits support on specific issues can be identified at any time through the process via a number of different routes; resource cell requests, stage review recommendations, business case assurance reviews and Trust regular check ins.

Some of the key activities are listed below:

Undertake a Quality Improvement Maturity Assessment with each Trust in the FD programme periodically, providing a rating on level of benefits maturity and identify any actions required to improve standards ensuring that a robust strategy is in place, ensuring any remedial actions are monitored and completed in a timely manner.

Provide advice on managing Benefit Identification workshops, including the approach to understanding the problem, undertaking benefits mapping and how to build robust and reliable benefit profiles.

Direct help in identifying additional benefits relevant to a Trust which could be emerging from a new piece of functionality, sharing best practice or from interpretation of process discussions.

Challenge the inclusion of non-relevant benefits and support Trusts to tailor benefits to the local circumstances.

Support Trusts in understanding the importance of developing an ongoing Benefits Realisation Strategy that can be utilised not only for the programme but adopted across the wider organisation.

Establish process for reporting benefits with Trusts ensuring that benefits forecasts and baselines have been robustly reviewed periodically and that Trusts Benefit Leads are proficient in utilising the system and set up for reporting.

Refine and update existing Frontline Digitisation (FD) Training Material adapting from user feedback and reflecting any required updates in approach from latest best practice/colleague feedback.

Update and maintenance of FD Benefits Artefacts in line with Quality Improvement Strategy

Ensure that Program Artefacts reflect current Strategy and approach and are fit for purpose to aid identification, review and ongoing monitoring of FD Benefits. examples include:

- Benefits Realisation Strategy Template

- Benefits Toolkit Template

- Benefits Calculation Tool

- Qualitative and Quantitative Benefits searchable resources

I If you like what you have read and think you have the skills and experience, we need then don't delay, apply today! We get lots of applications for our roles and so we sometimes have to close our posts early. Don't miss out!

Person Specification

Qualifications

Essential

• Education - Educated to Masters level or equivalent qualification/experience or . Recognised delivery framework qualification at practitioner level e.g. PRINCE2, Agile, ITIL or equivalent experience or . Benefits Management qualification such as APMG Managing Benefits at practitioner level or equivalent experience. Education

Desirable

• Education - Member of a relevant professional body, such as APM, PMI.

Skills

Essential

• Skills and Abilities - Negotiation & Conflict Management . Managing Delivery & Dependencies . Leadership . Application of a Benefits management framework - Integration of Benefits approaches into business processes
• Interpersonal Skills - Detailed Focussed . Resilient . Tenacious

Desirable

• Skills and Abilities - Experience of change environment with Health, Social Care or the Public Sector . Experience utilising an agile approach to benefits management such as user research techniques.

Knowledge

Essential

• Knowledge and Experience - Worked on Complex Technology Programmes with numerous Benefit Workstreams

Desirable

• Knowledge and Experience - Experience of NHS Trust facing activity in support of the frontline, focused around EPR/business change/benefits management

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

NHS England

Address

Leeds

7&8 Wellington Place

LeedsGeographic

LS14AP

Employer's website

https://www.england.nhs.uk/about/working-for/ (Opens in a new tab)