Insight lead
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Job summary
Listening to patients' experiences of their care plays a crucial part in delivering services that are safe, effective and continuously improving.
When it comes to collecting patient-generated data, the NHS has long been a world leader. It was the first health system to launchnational patient surveysand each year we invite more than15million people to tell us about their experiences of care and treatment.
We have an exciting opportunity to join the team on a permanent basis as an Insight Lead.
Expert in social research methods to deliver insight, you will help the team build on their successful track record toensureNHS England and our commissioning partnersunderstand the diversepopulations we serve and deliver improvements in their experiences of care.
Passionate about getting insight to the people who need it, you will support the oversight of data collection and delivery of insight.
Familiar with the healthcare landscape, you will be instrumental in ensuring team delivery supports the needs of a changing health and care system.
An excellent communicator, you will ensure research findings are shared,interrogated andunderstood, helping to build capability to act on what patients and carers say.
As a senior member of the team, you will be able to demonstrate critical thinking and people management skills to help lead a highlyskilled and dedicated team onto the next stage of their development.
Main duties of the job
Playing a lead role in generating and driving use of insight across the NHS to support the provision of care, the successful candidate will:
have a proven record delivering quantitative insight programmes ideally within health, including to support the production of Official Statistics.
strengthen relationships with policy teams across NHSE to support existing and emerging insight needs
engage with the wider stakeholder community, understanding how NHSE's work in this space aligns with that of other organisations.
oversee the work programme's budget, contractor relationships, deliverables and risks to quality.
deliver programmes within a political environment amid competing priorities whilst supporting the leadership of the broader team.
Key Skills & experience:
- Develop, plan and implement the team's quantitative insight programme, gathering patient and public views and experiences.
- Lead the function as a subject matter expert in the use of different quantitative methods (existing and emerging) in relation to the production of statistical outputs, to generate the best quality outcomes for programmes of work
- Develop the operational best practice of the function, in terms of new thinking in quantitative collection methods (including surveys)
- Be responsible for, monitor and report on delivery, quality assuring deliverables and overseeing budgetary expenditure
5. Provide leadership and assist in the management of the team
About us
In April 2023, NHS England, NHS Digital, and Health Education England merged to create a new, single organisation to lead the NHS in England. This new NHS England is designed to create a simpler, smaller, high performing, organisation that leads the NHS more effectively and is a better place to work. Speaking with one voice to the service.
The new NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:
- Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
- Making the NHS agreat place to work, where our people can make a difference and achieve their potential.
- Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
- Optimising the use of digital technology, research, and innovation
- Delivering value for money.
If you would like to know more or require further information, please visit https://www.england.nhs.uk/ .
Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.
Details
Date posted
29 August 2024
Pay scheme
Agenda for change
Band
Band 8c
Salary
£70,417 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
990-S3-COR-S1942-A
Job locations
Wellington Place (Leeds), Wellington House (London)
Leeds, London
LS1 4AP
Employer details
Employer name
NHS England
Address
Wellington Place (Leeds), Wellington House (London)
Leeds, London
LS1 4AP
Employer's website
https://www.england.nhs.uk/about/working-for/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
