Job summary
NHS England's National School of Healthcare Science hosts the End Point Assessment Organisation (EPAO) which delivers the final assessments of all apprentices undertaking healthcare science apprenticeships, at all levels, across England. This is a key post within an organisation which has earned a reputation for high quality assessment.
The Examinations and Assessment Officer will be pivotal in the administration, management and conducting of end-point assessment. The post holder will be responsible for managing the effective and efficient administration of end-point assessment in accordance with the regulations and/or awarding body rules for exam administration, ensuring a consistent and secure method thereby helping to maintain integrity of the assessment process.
Main duties of the job
The post holders will work closely with the EPA management team and with a wide and varied range of stakeholders at all levels.
You will manage the day to day operations and have the opportunity to influence and shape the strategic development of the service. Able to provide comprehensive project administration support, you will be highly organised, able to multitask, problem solve and prioritise your own workload with minimal supervision. You will be conscientious with meticulous attention to detail and see tasks through to conclusion including leading, delegating and overseeing the workload of others. You will be an excellent communicator with strong interpersonal skills and be confident in using all MS Office packages and be capable of learning how to use other digital platforms with training.
You will be educated to degree level or have an equivalent level of knowledge or experience in a similar area. Skills to influence, negotiate and manage challenging conversations with tact and diplomacy will also be useful in this role. The right candidates will demonstrate drive and enthusiasm for the service they will deliver.
About us
The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:
- Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
- Making the NHS a great place to work, where our people can make a difference and achieve their potential.
- Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
- Optimising the use of digital technology, research, and innovation
- Delivering value for money.
If you would like to know more or require further information, please visithttps://www.england.nhs.uk/.
Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.
Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.
Job description
Job responsibilities
You can find further details about the job, organisational structure, recruitment profile, expected outcomes and benefits information in the attached Job Description and other supporting documents.
If you like what you have read and think you have the skills and experience, we need then don't delay, apply today! We get lots of applications for our roles and so we sometimes have to close our posts early. Don't miss out!
Job description
Job responsibilities
You can find further details about the job, organisational structure, recruitment profile, expected outcomes and benefits information in the attached Job Description and other supporting documents.
If you like what you have read and think you have the skills and experience, we need then don't delay, apply today! We get lots of applications for our roles and so we sometimes have to close our posts early. Don't miss out!
Person Specification
Qualifications
Essential
- Educated to degree level in a relevant subject or equivalent level of experience/knowledge from working in a similar area/environment
- Good understanding of a range of work procedures and practices which require a level of expertise or specialism obtained either through formal training or equivalent experience e.g. project management, data analysis, high level administrative procedures
Experience & Knowledge
Essential
- Experience of working in a senior administrative or project management roles
- Experience of dealing with a wide range of stakeholders and providing information and advice
- Knowledge of and experience in assessment methodologies and delivery
- Working knowledge of MS office packages
- Knowledge of maintaining confidentiality, data protection, information governance and data management
- Experience of supervising and managing a small team including induction, training and performance management
- Experience and knowledge of exams and exam systems
Desirable
- Experience of working in Apprenticeships or for End Point Assessment Organisations
Skills & Abilities
Essential
- Skills for communication on complex information and assessment matters, requiring developed interpersonal and oral/ written communication skills
- Ability to work on own initiative and organise own workload with minimal supervision working to tight and often changing and challenging timescales
- Proactively engaging with and managing a broad range of stakeholders (internal and external), using appropriate communication techniques, to understand their needs and deal with enquiries, requests, complaints (etc.) and to ensure resolution.
- Problem solving skills and ability to respond to sudden unexpected demands
- Ability to pull together comprehensive draft reports, data and letters
Behaviours & Values
Essential
- Highly developed interpersonal and communication skills and ability to work as part of a team and operate effectively in a multi- disciplinary environment.
- Adaptability, flexibility and ability to cope with uncertainty and change.
- Professional calm and efficient manner
- Innovative and positive approach
- Is aware of and promotes Equality, Diversity & Inclusion within the workplace
Person Specification
Qualifications
Essential
- Educated to degree level in a relevant subject or equivalent level of experience/knowledge from working in a similar area/environment
- Good understanding of a range of work procedures and practices which require a level of expertise or specialism obtained either through formal training or equivalent experience e.g. project management, data analysis, high level administrative procedures
Experience & Knowledge
Essential
- Experience of working in a senior administrative or project management roles
- Experience of dealing with a wide range of stakeholders and providing information and advice
- Knowledge of and experience in assessment methodologies and delivery
- Working knowledge of MS office packages
- Knowledge of maintaining confidentiality, data protection, information governance and data management
- Experience of supervising and managing a small team including induction, training and performance management
- Experience and knowledge of exams and exam systems
Desirable
- Experience of working in Apprenticeships or for End Point Assessment Organisations
Skills & Abilities
Essential
- Skills for communication on complex information and assessment matters, requiring developed interpersonal and oral/ written communication skills
- Ability to work on own initiative and organise own workload with minimal supervision working to tight and often changing and challenging timescales
- Proactively engaging with and managing a broad range of stakeholders (internal and external), using appropriate communication techniques, to understand their needs and deal with enquiries, requests, complaints (etc.) and to ensure resolution.
- Problem solving skills and ability to respond to sudden unexpected demands
- Ability to pull together comprehensive draft reports, data and letters
Behaviours & Values
Essential
- Highly developed interpersonal and communication skills and ability to work as part of a team and operate effectively in a multi- disciplinary environment.
- Adaptability, flexibility and ability to cope with uncertainty and change.
- Professional calm and efficient manner
- Innovative and positive approach
- Is aware of and promotes Equality, Diversity & Inclusion within the workplace
