NHS England

Professional Standards Appraisal & Revalidation Manager

This job is now closed

Job summary

NHS England - South East Region Medical Directorate wishes to appoint a Professional Standards Manager. The post holder will work as part of a dynamic team in delivering an effective service supporting team members, managers and staff across the Performance, Appraisal and Revalidation Sector.

The post holder will:

Support the processing and delivery of GP revalidation recommendations and annual appraisal for doctors connected to NHS England - South East.
Support the team in maintaining NHS England's Responsible Officer (RO) connections and the Revalidation Management System for circa 9000 General Practitioners.
Manage individual cases arising from appraisals and non-engaged practitioners.
Manage difficult conversations with General Practitioners, providing support and advice about their appraisal and revalidation.
Refer practitioners to NHS England's Clinical Advisors for retention, 'defined' scope and well-being conversations.
Work with our key stakeholders, GP appraisers, Senior Appraisers, the GMC and other colleagues to help resolve queries and share best practice.
Have oversight to the processing of appraiser pension payments and the production of SOLO forms and Locum A forms.
Work with the team to maintain the Professional Standards workspace on the FutureNHS Hub

Please note, management of individuals within the team may also be required.

There are three bases within the South East and working arrangements will be agreed on an individual basis.

Main duties of the job

Support the team to ensure that the portfolio of tasks/projects are planned, managed and delivered effectively.
Ensure the management of specific tasks, reporting and analysing data across a range of functions and projects.
Be a key member of the team as well as supporting effective communication and stakeholder management, both internally and externally.
Have a good understanding of the principles of information governance and confidentiality.

The postholder will be required to work effectively as part of the Responsible Officers' team and autonomously.

The key requirements for the role are:

Experience of processing General Practitioner revalidation recommendations.
Experience of managing doctors who have failed to engage/participate in their annual appraisal/revalidation.
Experience of managing pension payments and the production of SOLO forms, Locum A forms and liaising with finance colleagues.
Some knowledge and understanding of GMC Regulations, the Responsible Officers Regulations, NHS England Appraisal Policies, and the AoMRC Medical Appraisal 2022.
Experience of managing difficult conversations and complex queries.
Experience of using internal management systems:

- Revalidation Management System

- GMC Connect

- PCSE Portal

- Athena

About us

In April 2023, NHS England, NHS Digital, and Health Education England merged to create a new, single organisation to lead the NHS in England. This new NHS England is designed to create a simpler, smaller, high performing, organisation that leads the NHS more effectively and is a better place to work. Speaking with one voice to the service.

The new NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:

Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
Making the NHS agreat place to work, where our people can make a difference and achieve their potential.
Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
Optimising the use of digital technology, research, and innovation
Delivering value for money.

If you would like to know more or require further information, please visit https://www.england.nhs.uk/ .

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.

Date posted

07 August 2024

Pay scheme

Agenda for change

Band

Band 6

Salary

£35,392 to £42,618 a year per annum (exclusive of London Weighting)

Contract

Permanent

Working pattern

Full-time

Reference number

990-S3-SE1962-A

Job locations

NHSE Office in South East Geography

Reading, Hampshire, Horley

B97 9PT

Job description

Job responsibilities

The Professional Standards Team (whose functions include Performance, Appraisal and Revalidation and National Performers Lists Management) is responsible for ensuring high quality and safety of primary care services by managing any concerns relating to primary care practitioners across the three (GPs, dentists, and opticians) independent contractor groups.

The Responsible Officer (RO) Regulations provide an unprecedented degree of leverage to ensure the quality of medical staff and safety of care across all NHS and independent sector providers. The Professional Standards Team ensures that recommendations for Revalidation are completed appropriately.

The Professional Standards Team carries out all functions associated with the Responsible Officer (RO) Regulations and support the RO in making recommendations to the GMC regarding the revalidation of NHS GPs.

Medical revalidation is a statutory process where licensed doctors in England must demonstrate to the General Medical Council (GMC), usually every five years, that they are up to date and fit to practise. During the five-year period we ensure arrangements are in place for doctor to undertake an annual appraisal in accordance with the regulations.

Designated bodies with prescribed connections to doctors must appoint a Responsible (RO) Officer. Designated bodies, of which NHS England is one, have a statutory duty to support their RO in discharging their duties.

Performance of GPs, Dentists and Ophthalmic Practitioners is managed through the Performers List Regulations, whilst Pharmacists are managed in conjunction with the General Pharmaceutical Council (GPhC).

The Professional Standards Team supports the administration of appraiser payments, including the issuing of Solo forms and pension contribution queries.

The following attributes are required:

Is motivated, conscientious and an excellent communicator,
Has good IT skills,
Has good interpersonal and organisational skills,
Has the ability to work to deadlines and multi-task,
Is respectful, inclusive and kind.

Skills & Opportunities

This role will enable you to develop your leadership skills as you will have the opportunity to manage projects and workstreams. There are on-line leadership and coaching courses that can be accessed via the NHS England Hub to support you in this role.

Team Values

The teams values include treating colleagues, practitioners and each other with kindness, compassion and respect and there is a rolling workplan in place to ensure that diversity and inclusion is firmly embedded in everything we do.

Flexible working is supported and can be agreed on an individual basis.

If you like what you have read and think you have the skills and experience, we need then don't delay, apply today! We get lots of applications for our roles and so we sometimes have to close our posts early. Don't miss out!

Job description

Job responsibilities

The Professional Standards Team supports the administration of appraiser payments, including the issuing of Solo forms and pension contribution queries.

The following attributes are required:

Is motivated, conscientious and an excellent communicator,
Has good IT skills,
Has good interpersonal and organisational skills,
Has the ability to work to deadlines and multi-task,
Is respectful, inclusive and kind.

Skills & Opportunities

Team Values

Flexible working is supported and can be agreed on an individual basis.

Person Specification

Essential Criteria

Essential

Experience of processing General Practitioner revalidation recommendations
Experience of managing doctors who have failed to engage/participate in their annual appraisal/ revalidation
Experience of managing pension payments and the production of SOLO forms, Locum A forms and liaising with finance colleagues.
Experience of managing difficult conversations and complex queries.
Experience of using management systems - Revalidation Management System, GMC Connect, PCSE Portal, Athena

Person Specification

Essential Criteria

Essential

Experience of processing General Practitioner revalidation recommendations
Experience of managing doctors who have failed to engage/participate in their annual appraisal/ revalidation
Experience of managing pension payments and the production of SOLO forms, Locum A forms and liaising with finance colleagues.
Experience of managing difficult conversations and complex queries.
Experience of using management systems - Revalidation Management System, GMC Connect, PCSE Portal, Athena

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Certificate of Sponsorship

Employer details

Employer name

NHS England

Address

NHSE Office in South East Geography

Reading, Hampshire, Horley

B97 9PT

Employer's website

https://www.england.nhs.uk/about/working-for/ (Opens in a new tab)

Employer details

Employer name

NHS England

Address

NHSE Office in South East Geography

Reading, Hampshire, Horley

B97 9PT

Employer's website

https://www.england.nhs.uk/about/working-for/ (Opens in a new tab)