Job summary
We are recruiting for aSenior Content Designerto work within ourSecurity engagement team in our Cyber Operations function.
Cyber Operations purpose is to support safe care and build public trust by building NHS England's cyber resilience and enabling the wider health system to be cyber resilient, supporting Transformation Directorate's purpose of delivering the best care and outcomes for the NHS.
Security engagement is at the heart of Cyber Operations. The Security Engagement Team have a dual role within Cyber Operations; one of supporting and improving cyber awareness within NHS England but also supporting an increase in cyber posture within the wider health and care sector through key messaging.
Main duties of the job
About the role
Responsibility for ensuring that content performance has clear performance metrics, with proven experience of setting up and monitoring content performance across the content lifecycle, across outcomes and outputs.
Be responsible for content quality and editorial processes, responding to programme priorities, multiple deadlines, changing product requirements and budgetary constraints.
You will deal with incidents supporting impacted organisations through effective stakeholder engagement
- You will be building strong relationships with internal and external partners which are critical in securing the strategic objectives of the business.
- You will be communicating complex concepts and topics clearly, adapting the approach for different audiences and avoiding jargon.
About us
The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:
- Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
- Making the NHS a great place to work, where our people can make a difference and achieve their potential.
- Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
- Optimising the use of digital technology, research, and innovation
- Delivering value for money.
If you would like to know more or require further information, please visithttps://www.england.nhs.uk/.
Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.
Job description
Job responsibilities
Please see the attached Job Description and Person Specification for more information about the role and responsibilities.
Please ensure your supporting statement includes demonstratable evidence and specific examples on how you meet the criteria for each of the key skills specified. This will be used in both the shortlisting and interview processes
All NHS England Cyber Security personnel must hold security clearance SC level as a minimum.To meet National Security Vetting requirements,you must have resided in the UK for a minimum of 3 out of the past 5 years for SC clearance.Candidates who were posted abroad for service with HM Government, Armed Forces or within a UK government role - will still be considered. More information on SC clearance can be foundhere.
Please make sure you meet these requirements before applying for this role. You dont need to have SC already, however, failure to achieve the requirements for SC after offer, will result in the job offer being withdraw
Job description
Job responsibilities
Please see the attached Job Description and Person Specification for more information about the role and responsibilities.
Please ensure your supporting statement includes demonstratable evidence and specific examples on how you meet the criteria for each of the key skills specified. This will be used in both the shortlisting and interview processes
All NHS England Cyber Security personnel must hold security clearance SC level as a minimum.To meet National Security Vetting requirements,you must have resided in the UK for a minimum of 3 out of the past 5 years for SC clearance.Candidates who were posted abroad for service with HM Government, Armed Forces or within a UK government role - will still be considered. More information on SC clearance can be foundhere.
Please make sure you meet these requirements before applying for this role. You dont need to have SC already, however, failure to achieve the requirements for SC after offer, will result in the job offer being withdraw
Person Specification
Experience
Essential
- oExperience of developing and delivering effective content based on stakeholder and customer need; developing messages that resonate with the target audience and utilising appropriate channels
- oHands on experience of delivering a number of the following: oBehaviour change oCrisis / incident response oChannel strategies and development oStakeholder engagement oReputation management oBuilding brand awareness and profile
Desirable
- oProven experience of working in a creative content design role, producing and maintaining accessible content across a service, translating complex technical information into plain English.
- oProven experience of working in a creative content design role, producing and maintaining accessible content across a service, translating complex technical information into plain English.
- oExperience of working in a user centered way, using user stories and user research to advocate and ensure content meets user needs.
Skills
Essential
- Excellent written, presentational and relationship skills: able to present cohesive and persuasive reports, papers and presentations adapting written style and tone to reflect different user requirements and audiences.
Desirable
- Ability to lead and oversee the creation/publication of content and advise on complex issues (including policy and safeguarding).
- Able to use sound judgement, policies, evidence and knowledge to make content decisions and recommendations in a fast paced environment.
- Ability to lead and oversee the creation/publication of content and advise on complex issues (including policy and safeguarding).
Person Specification
Experience
Essential
- oExperience of developing and delivering effective content based on stakeholder and customer need; developing messages that resonate with the target audience and utilising appropriate channels
- oHands on experience of delivering a number of the following: oBehaviour change oCrisis / incident response oChannel strategies and development oStakeholder engagement oReputation management oBuilding brand awareness and profile
Desirable
- oProven experience of working in a creative content design role, producing and maintaining accessible content across a service, translating complex technical information into plain English.
- oProven experience of working in a creative content design role, producing and maintaining accessible content across a service, translating complex technical information into plain English.
- oExperience of working in a user centered way, using user stories and user research to advocate and ensure content meets user needs.
Skills
Essential
- Excellent written, presentational and relationship skills: able to present cohesive and persuasive reports, papers and presentations adapting written style and tone to reflect different user requirements and audiences.
Desirable
- Ability to lead and oversee the creation/publication of content and advise on complex issues (including policy and safeguarding).
- Able to use sound judgement, policies, evidence and knowledge to make content decisions and recommendations in a fast paced environment.
- Ability to lead and oversee the creation/publication of content and advise on complex issues (including policy and safeguarding).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
