NHS England

Training Programmes Administrator

Information:

This job is now closed

Job summary

The Programmes Team are responsible for the recording of the rotational placements of the postgraduate doctors throughout their training programme, keeping accurate records of their posts/placements and personal details. Each administrator has a portfolio of specialties that they are responsible for updating placements, processing applications, and answering day to day queries. We also manage all requests for Out of Programmes, Inter-Deanery Transfers, Less Than Full Time workings and all requests relating to Rotation and placement management for doctors in training.

Excellent communication skills are essential as we liaise closely with the Training Programme Directors (TPDs) who are the educators (Consultants) of our postgraduate doctor workforce, and the Medical Staffing teams (Trusts) where they are training.

You will also need to have a keen eye for details and data quality as mistakes in our database could result in doctors showing up to the wrong hospital, or not being paid correctly. We currently look after approximately 10,000 junior doctors in training pathways.

Main duties of the job

As an administrator in the Programmes Team, you will request rotation information from the Training Programme Director (TPD - Consultants) and input this information on to our database. You will be expected to check these rotations for errors, query any issues, and even challenge TPDs where needed. Diplomacy and problem-solving skills will be key.

Our doctors can apply to work less than full-time or take breaks from training. Both are time sensitive applications with impact on external stakeholders. You will be responsible for processing these for your given specialties and so will need to be able to prioritise well, especially during the busy rotation periods.

In addition, our team is often the first point of contact for our doctors and you will need to monitor a busy e-mail inbox and respond to a wide variety of queries.

About us

The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:

  • Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
  • Making the NHS a great place to work, where our people can make a difference and achieve their potential.
  • Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
  • Optimising the use of digital technology, research, and innovation
  • Delivering value for money.

If you would like to know more or require further information, please visithttps://www.england.nhs.uk/.

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.

Details

Date posted

09 July 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year

Contract

Permanent

Working pattern

Full-time

Reference number

990-MIDE-6449507-E

Job locations

Leicester or Birmingham (Midlands Flexible across the Region)

Westbridge Place

Leicester

LE3 5DR


Job description

Job responsibilities

Please see the job description and person specification for the essential and desired responsibilities for this role.

Job description

Job responsibilities

Please see the job description and person specification for the essential and desired responsibilities for this role.

Person Specification

Qualifications

Essential

  • GCSE grade C or above (or equivalent) in English & Maths
  • Formal qualification or training / intermediate knowledge of Microsoft Office Applications or can demonstrate extensive use and understanding of these applications (e.g., Word, Excel)

Desirable

  • National Recognised qualification in business/office administration at level 3 or above

Knowledge & Experience

Essential

  • Significant demonstrable experience of working in an administrative/support role
  • Significant demonstrable experience of using Microsoft Office Applications, Microsoft Windows, Email, and the Internet. (Intermediate level.)
  • Understanding and knowledge of the Data Protection Act, Freedom of Information Act, Information Governance, and confidentiality issues.
  • Experience of effectively communicating routine information using clear and appropriate formats

Desirable

  • Experience of working in a team environment
  • Experience of working to set protocols and procedures.
  • Experience of working to deadlines

Skills and Capabilities

Essential

  • Provide and receive routine information orally, in writing or electronically to inform work colleagues or other external contacts and to assist in undertaking the role. This information may be complex or of a sensitive nature.

Values & Behaviours

Essential

  • Champion equality, diversity and inclusion (EDI) and be proactive in the promotion of equality, diversity and inclusion to ensure that EDI is embedded into their working culture, behaviour, values and practice
Person Specification

Qualifications

Essential

  • GCSE grade C or above (or equivalent) in English & Maths
  • Formal qualification or training / intermediate knowledge of Microsoft Office Applications or can demonstrate extensive use and understanding of these applications (e.g., Word, Excel)

Desirable

  • National Recognised qualification in business/office administration at level 3 or above

Knowledge & Experience

Essential

  • Significant demonstrable experience of working in an administrative/support role
  • Significant demonstrable experience of using Microsoft Office Applications, Microsoft Windows, Email, and the Internet. (Intermediate level.)
  • Understanding and knowledge of the Data Protection Act, Freedom of Information Act, Information Governance, and confidentiality issues.
  • Experience of effectively communicating routine information using clear and appropriate formats

Desirable

  • Experience of working in a team environment
  • Experience of working to set protocols and procedures.
  • Experience of working to deadlines

Skills and Capabilities

Essential

  • Provide and receive routine information orally, in writing or electronically to inform work colleagues or other external contacts and to assist in undertaking the role. This information may be complex or of a sensitive nature.

Values & Behaviours

Essential

  • Champion equality, diversity and inclusion (EDI) and be proactive in the promotion of equality, diversity and inclusion to ensure that EDI is embedded into their working culture, behaviour, values and practice

Employer details

Employer name

NHS England

Address

Leicester or Birmingham (Midlands Flexible across the Region)

Westbridge Place

Leicester

LE3 5DR


Employer's website

https://www.england.nhs.uk/about/working-for/ (Opens in a new tab)


Employer details

Employer name

NHS England

Address

Leicester or Birmingham (Midlands Flexible across the Region)

Westbridge Place

Leicester

LE3 5DR


Employer's website

https://www.england.nhs.uk/about/working-for/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Training Programmes Deputy Manager

Hilary Williams

Hilary.williams2@nhs.net

01212132175

Details

Date posted

09 July 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year

Contract

Permanent

Working pattern

Full-time

Reference number

990-MIDE-6449507-E

Job locations

Leicester or Birmingham (Midlands Flexible across the Region)

Westbridge Place

Leicester

LE3 5DR


Supporting documents

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